Unnecessarily clunky
The app is ok but is missing really basic functionality like being able to just switch a product on for an hour without overriding existing settings. By contrast our little plus in portable radiation from TCP allow me to just click on for an hour to warm a room. It just tries to be too clever without actually delivering the basics.
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What should be simple is made complex
The Rointe D range are great heaters. I have had them for 5 years. Possibly the worst overcomplicated user interface I have seen. It needs on/off and temperature. Everything else should be under ‘advanced’. Whenever there is a firmware update the app loses connection. Reconnecting is manual and again hugely complex.
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Garbage
Possibly the worst smart app I've come across, avoid these heaters!
Worked for a while
I have two Belize heaters and successfully paired them after a bit of faffing around. This worked for a few months. I was able to switch them on and off via the app until today. I opened the app and was confronted by login details to use the app. I can’t remember signing up to Rointe and I can’t see why I would need to. My iPhone app is purely for switching my heaters off and on remotely which when it works is very handy. Suitably disappointed that Rointe have did something to the app.
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Failure to pair
On initial set up 18 months ago the product paired successfully and whilst the app was too complex for my use, it allowed me to control my water heater remotely and manage the programme via the app (it’s difficult on the actual product). However, trying to pair again after getting a new phone and a new app installation, it will not pair and so I’m left with a dumb water heater that has to be manually controlled which is less than ideal.
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Not working
App stopped working on iphone15
Snaggy
Product works perfectly ok but the app is snappy and I struggle to get a meaningful understanding of the temperature of the water in my tank versus what actual comes out of the shower.
Lacks Boost function
Recently installed competitor product (Ecostrad) for a friend. Rointe a better physical product IMO, but similar to the Rointe towel rails, Ecostrad has boost function as standard. What is stopping Rointe from implementing across all their WiFi connected products, not just towel rails?
Also Ecostrad Ecosystem app is way more intuitive than Rointe Connect.
Also Ecostrad Ecosystem app is way more intuitive than Rointe Connect.
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Can’t even use the app…..
I can’t even get past the first screen, when I try to set my location it will not let me save it. So can’t use the app at all as it has to be set, which is quite frustrating as all my heating and boiler is Rointe…
Dreadful Rubbish
The heaters may look good but the app is totally hopeless. I have only managed to get one heater out of three to connect to the app and the one that is connected is very flaky and unreliable
Terrible - total lack of control over heating
As the title suggests. Really have to be alert to keep on top of the heating. No time-out function after manual adjustment of temper is particularly annoying
Could this app possibly be less intuitive.
Overly complicated for no reason. User friendly it isn’t! Come on folks your rads are good quality but seriously let down by App.
Still no 30 minute option
Great hardware. Shame about the app. Hasn’t moved on in 5 years!
lack of boost function
Like many others the lack of a 30/60 minute boost is a major major major letdown on an otherwise great product. Until a boost function is available I can't recommend these radiators to others. How can something so simple be excluded.
One of the most unreliable apps ever!
The radiators are excellent, but the app is incredibly unreliable. When it works, it is ok, however, it works inconsistently. The timer function does not work at all and there is no boost function. A great shame that this substandard app lets down the excellent hardware.
Delta towel rail
Since Saturday just gone I have lost App functionality to control rad, my other Delta rads unaffected. I have tried to reconfigure towel rad as new product but dialogue box states hearing product has not been configured correctly. Please assist!
Get support for Siri control! And shortcuts
Please work with apple to allow support for Siri control and shortcuts
Dreadful
3rd winter trying to connect to app.
Give a wide berth
Give a wide berth
Really poor app
Frustrating and not user friendly. Don’t even think about changing your WiFi after installing the heaters…
Battery
The latest update is very battery hungry. It is currently the highest battery using app on my phone.
