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RollCall Parent

RollCall Parent

Parent App for RollCall

14 ratings
81 reviews
📚 Education
Free

Details

Released
July 13, 2020
Updated
September 18, 2026

Developer

RollCall Safety Solutions
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About

Track your child's school bus in real-time and receive safety alerts. Manage absences, bookings, and monitor bus activity for a secure commute. This app enhances school bus safety and communication.

✓Real-time school bus tracking
✓Bus monitor and guardian features
✓Register absences
✓Adjust bookings
✓Real-time safety alerts
✓Excursion management
Show original description

What users say about RollCall Parent

Reviews of RollCall Parent are mostly negative: the Education app is rated 4.9/5 from 14 App Store ratings. What users like most: easy to use (when it works), live bus tracking. Top complaints: frequently crashes, app is often unusable. Summarized from real user reviews.

Positive things

  • 👍Easy to use (when it works)
  • 📍Live bus tracking
  • ✅Notifications for tap on/off
  • 💡Great concept for parent peace of mind
  • 🚀Improved functionality (recent update)
  • 🗺️Easier stop selection with map (recent update)
  • ✅Edit long-term bookings (recent update)

Negative things

  • 🐛Frequently crashes
  • 🐛App is often unusable
  • 🐛Frequent login issues/loops
  • 🐛App is slow and glitchy
  • 🐛Inaccurate real-time updates
  • 🐛Poor user experience after updates
  • 🐛Overcomplicated interface
  • 🐛Difficult to modify bookings
  • 🐛UI is clunky and poorly designed
  • 🐛Booking button off-screen
  • 🐛No password reset functionality
  • 🐛Login link expired
  • 🐛Cannot add payments
  • 🐛Calendar difficult to use
  • 🐛Static scheduled arrival times
  • 🐛Cannot zoom map
  • 🐛Lost information
  • 🐛Not intuitive
  • 🐛Booking process too complicated
  • 🐛Recurring bookings not handled well
  • 🐛No option for 'once off' bookings
  • 🐛No way to customize alerts
  • 🐛No support files
  • 🐛Incorrect bus fare charged
  • 🐛App removed student
  • 🐛No prompt for topping up balance
  • 🐛Route shows completed when just started
  • 🐛Difficult to navigate and set up
See all reviews

What's New in RollCall Parent

4.0.6

September 18, 2026

RollCall 4.0 is our biggest update yet. Almost every screen has been rebuilt, and the app is now designed around the things parents do most: follow the bus, manage bookings and stay across changes. A smarter live map • The live map is now the heart of the app, with a journey sheet that follows the run in real time • See every scan on the journey timeline, with the real time and address where your child tapped on and off • School campuses and your child's stops are much clearer, and each child keeps their own colour everywhere in the app • Alerts now appear live on the map as chips. Tap one and the app explains exactly what it means • A new real-time engine makes live tracking quicker and more reliable Bookings, rebuilt • Set up regular term travel in one sitting, then forget about it • A clearer week view and calendar, with school holidays shown so you are never left guessing • Report an absence or a one-off change in seconds • A new stop finder helps you pick the right stop • When the school changes a route, you see it straight away and can acknowledge it in the app Simpler to get around • The app is now five tabs: Map, Bookings, Transactions, Messages and Account • Messages and Account have been fully redesigned • A short walkthrough greets you the first time you open the new app Easier sign-in • Enter your email and the app works out the rest: your school, and whether you sign in with a password or your school's single sign-on Plus many smaller fixes and performance improvements across the app. If anything looks unfamiliar, the new parent guides at rollcall.com.au/parents/app-guide walk through every screen.

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User reviews

Most RecentHighest RatedLowest Rated

Confusing

With the “upgrades” I no longer receive a prompt when the balance requires topping up. Great upgrade - not.
Also, when I open the route it tells me the route is completed. And then goes on to say my child tagged on 2 minutes ago. So it’s just started and nowhere near completed.
Pretty confusing new look. Not a fan.
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Ecky28Ecky28

New App

The new app is such an improvement! Thanks for the update!!
Esprout77Esprout77

Helpful app, responsive team

Was buggy, then was fixed and received a thoughtful response, thank you!
Galina_1984Galina_1984

Not good enough

Too many features.. not clear and too many things. Before it was simpler so that you could choose the bus, then its stop
NarayanaKVNarayanaKV

New update makes app much worse

Hi RollCall, not sure how to give you feedback except with a review. Your new update makes changing bus routes and stops ridiculously difficult. I have to manually scroll through all the stops to find the one I need, and then I can’t even read the full name of the stop I am choosing because of the way it’s displayed. You need a map that can be searched for the right stop. Please fix this quickly, it severely undermines the usefulness of your app.

Thanks,

Sam Lloyd.
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King of p§King of p§
See 76 more reviews

User experience

🐞

Reported Bugs

39 issues

App crashes frequently

Bug

App logs out repeatedly

Bug

App won't load or crashes on startup

Bug

Map won't update or is frozen

Bug

Login issues (loops, unsuccessful attempts, "something went wrong")

Bug

Cannot zoom map

Bug

Scheduled arrival times are static and do not update

Bug

Route shows as completed when it has just started

Bug

No prompt for balance top-up

Bug

Booking button is off-screen

Bug

Password reset email not received or link expired

Bug

Account activation link expired

Bug

App removes student from account

Bug

Incorrect bus fare charged

Bug

Cannot modify or cancel bookings

Bug

UI layout broken on modern devices

Bug

Autocompletion issues

Bug

Items extend beyond screen edges

Bug

App not recognizing email address on reinstall/re-login

Bug

Bus location is not updated

Bug

App sometimes crashes for no reason

Bug

Reset password required after crash

Bug

Cannot change password

Bug

App is down when too many users are on

Bug

App barely loads or won't load at all

Bug

App dies and doesn't allow login

Bug

Sync is not correctly updated

Bug

Booking is near impossible to change

Bug

Triggering multiple notifications of wrong trip/off stop exception

Bug

Route is not logged message

Bug

App is very slow to open and work

Bug

Push notifications not working

Bug

Customer support not helpful

Bug

Calendar does not show days of the week

Bug

No mechanism to remove or edit an entry

Bug

Bus changes section looks good but other sections are problematic

Bug

App crashes when tapping on bus stop

Bug

App doesn't mark messages as read

Bug

App logs out after reading a message

Bug
✨

Requested Features

15 requests

Map search for stops

Feature

Push notifications for bus location

Feature

CarPlay integration for map viewing

Feature

Option to select all messages and mark as read

Feature

Option to 'opt in' to bus service rather than list absences

Feature

Approximate bus times for each stop

Feature

Ability to modify recurring bookings

Feature

Ability to delete current bookings and enter new ones

Feature

Once off booking option

Feature

Customizable alerts

Feature

Easier account activation process

Feature

Fix grammar in password reset prompt

Feature

Add help files to website

Feature

Recurring absence option for bus service

Feature

Option to make specific bus stops a trigger for notifications

Feature

FAQ

What does the RollCall Parent app do?

The RollCall Parent app provides real-time tracking of your child's school bus, enhancing commute safety. It allows parents to monitor bus activity, register absences, adjust bookings, and receive important alerts.

What are the key safety features of this app?

Key safety features include real-time bus tracking, a bus monitor, and a bus guardian function. You can also set up real-time alerts for when your child boards or exits the bus, or if they get on or off at an incorrect stop.

Is this app free to use?

Yes, based on the provided information, the app is available for free. There are no mentions of subscription fees or in-app purchases.

What is the primary use case for this app?

The primary use case is to provide parents with peace of mind by allowing them to track their child's school bus in real-time and be informed about their commute. It also facilitates communication regarding bookings and absences.