Great when it loads
Constantly stuck waiting for roon to “enable” the device. Why does it need to be re-enabled all the time? And why does it take forever sometimes? App still doesn’t feel smooth.
simply the best
This is the best for music catalog storage and multi player platform. Have tried many others including Audirvana but despite the odd software glitch experienced by others (not myself) I’ve always found this to be excellent. Fast responsive even Roon arc, never any issues. Would highly recommend an improvement over native naim and qobuz apps and certainly better than tidal or apple, which isn’t difficult.
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Suddenly not supported
Despite always having problems when the app was updated, it would work. But not now. My new(ish) QNAP NAS is causing a problem as the QNAP server is no longer compatible with Roon. Had to get rid of it.
Finally Good
Recently the manager to push AN update that really works! There is nothing out there as of software what lives up to Roon. A real audiphile experience!
Glitchy, songs don’t play
I’ve had Roon for 3 years. I used to use both Tidal and Quboz, but now I am only using Quboz. Roon used to work almost without glitches. Each year it has gotten worse as far as reliability is concerned.
Now I often get booted out of the app when clicking on a link for additional information (I.e., when listening to a song and clicking on the album icon to view information about the entire album the Roon app closes.
Most annoying recently is the fact that Roon will not play certain songs within an album, it’ll simply freeze up and not play the song.
You can fast forward to perhaps the next track and it might play. However, when using Quboz (not through Roon) you can listen to the same song without issue.
This is not something you would expect for a service you pay $150 a year for, it responds more like a free app with glitches. The ARC app, which is part of Roon, is even worse.
Unfortunately, I just renewed my $150 annual subscription. If Roon continues to act like this, I will certainly not be renewing next year.
Now I often get booted out of the app when clicking on a link for additional information (I.e., when listening to a song and clicking on the album icon to view information about the entire album the Roon app closes.
Most annoying recently is the fact that Roon will not play certain songs within an album, it’ll simply freeze up and not play the song.
You can fast forward to perhaps the next track and it might play. However, when using Quboz (not through Roon) you can listen to the same song without issue.
This is not something you would expect for a service you pay $150 a year for, it responds more like a free app with glitches. The ARC app, which is part of Roon, is even worse.
Unfortunately, I just renewed my $150 annual subscription. If Roon continues to act like this, I will certainly not be renewing next year.
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As a subscriber I am worried
The entire roon system is in a downward spiral. Especially the iOS apps. Tons of bugs that do not get fixed release after release and then of course new bugs are being added regularly. Roon used to be top of the notch. Those days are long gone.
Roon is great but the iOS app is buggy
Review is the title
So Bad
I can't believe how bad this app is! Maybe they could add a way to turn it off! That would be a good place to start!
Has not worked since last update
Worked adequately, never great, until most recent update. Now keeps asking me if I am new to Roon and never finds my server. Useless!
Don’t waste your time and money on this garbage
Don’t repeat my mistake. I have spent thousands of dollars on software and hardware, and hundreds of hours on network configurations, trying to get Roon to work. I’m not a newbie. I manage the network of an office of 100 employees. I’m no expert, but I consider my technological literacy and skills way above an average Internet user. And I can’t even get Roon to work half of the time. Think thrice before you step into this hell of frustrations!
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Glitches
How is it possible for a premium product for audiophile users to be so glitchy? Constantly dropping out, I have tried for so long and used every troubleshooting page I can find, so unbelievably frustrating.
Iphone app
The iphone app is in bad shape
Buggy
This review is for the IOS app only. Every time I open it, something unexpected is going your way happen; I.e. the artwork doesn’t display or the device I want to play on doesn’t display. It’s always something that causes me to do one or more of the following to clear things up - close the app and reopen, log out of Roon and back in, delete the app and reinstall it, restart the Roon server. It takes the joy out of the joy of listening to music.
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V 2.6 build 1629 make all terminals enabling audio failed, so completely crashed
Please update it
Used to work fine….
Does not work, all I get is “You are already sign-in” and can not access my account, very frustrating.
Excellent product gets better
I wanted to say that Roon Labs not only has a top tier product technically, but same 5* customer service
No support
There is no way to contact technical support, just a link to a community support page. Submitting a ticket just creates a thread on this page. After a day of trying to get the product to work, I quit and cancelled the trial.
Gimmick
Let’s face it, Roon is a gimmick aimed at anyone with nothing better to do and adds little value. Aimed at “music lovers”…NO…at recording lovers.
Buggy. Great when it works but sometimes it doesn’t
It happens often enough that it won’t play music or it loses some of my playlists etc. This is an ongoing problem that still isn’t fixed
Seems useless
Followed the instructions as far as setting up the network parameters on a the Windows machine acting as the Roon Server per Roon’s directions. App cannot find it despite manually inputting the PC’s IP address in the app. No phone support available from Roon. Roon server software works fine on the PC acting as the server but this inability to control playback from my phone is a big letdown.
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