Mais ou menos
Response from developer
Thanks for giving Root a try and for leaving a review. We’re still building and improving a lot of the experience, so there’s plenty more to come. Hopefully we can convince you to bump those stars up in future 😊
root
Response from developer
Thanks for the feedback! Mobile screen sharing and language support are both really useful callouts. We’re continuing to build out the mobile experience and add more options, so we really appreciate you taking the time to tell us what’s missing for you 💙
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Response from developer
Thanks for such a detailed review! The feedback around profile editing, mobile streaming and language support is really helpful. We’re glad you like the overall idea and experience, and we’ve still got plenty we want to improve and build from here
BIG potential
Response from developer
Thanks for the review, and we’re glad you’re enjoying Root overall! The mobile audio issue definitely doesn’t sound right. Please reach out to our Support team so we can grab some more details and help get to the bottom of what’s happening. https://www.rootapp.com/support
call problem
Has Potential!
There are some things here and there where cracks show in it being a newer app, such as errors giving general info but not telling you why it’s not working. I tried sending a photo that’s 17MB big and got a file size error, after much research it’s because it was a RAW file, not the size. And my server that I just started so it’s just me and two apps I’ve added says there are 4 people online… but even if I include the two apps there’s no fourth person. Even the member list only shows 3 members, so 4 is definitely wrong.
Upon downloading this on my PC I found out this was a Chromium app and that immediately feels against the sales pitch I was given about the platform being private and secure. And for that reason alone, my friends are not jumping with me to Root.
Response from developer
Thanks for such a thoughtful review, and for giving Root a proper try. The RAW upload error and incorrect online count are both really useful callouts, especially where the error messaging didn’t explain what was actually wrong. Just to clarify one point, Root’s desktop app is native. We use Chromium for specific parts of the experience, including voice, video and apps, but Root itself isn’t a Chromium app. If you’re happy to, please send the RAW upload and member count examples to Support so we can dig into those properly. Your feedback is really appreciated and we look forward to hearing from you soon
