Root Reviews: Is It Legit?

Customer Experience

Positive experience67.7% of reviews
Neutral10.4% of reviews
Negative experience21.9% of reviews

~ Based on 96 written reviews from the US App Store.

Is Root Safe?

Root: Built for Community appears mostly safe based on user ratings. AppsHunter Safety Score for Root is 82/100.

This assessment is based on 121 user ratings, with an App Store average of 4.2/5.

Safety Analysis

81.0% of ratings point to a safe experience
5.0% of ratings suggest some concerns
14.0% of ratings point to a risky experience

~ Based on 121 App Store ratings for Root.

Is Root Legit?

Root: Built for Community appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Root is 70/100.

Based on 70 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Honestly a great alternative to discord BUT

I think this will 90% be my alternative to discord because of how customizable it is, it still requires some getting used to concerning the layout, like the communities/servers and stuff, but overall, it actually seems super great, i play on console as of now so i cant really use it to game, and i definitely miss the soundboard features BUT i love how calling and video calling look and sound, the camera is actually WAYYYYYYY better than when i use instagram to call, and the audio isnt muffled like when i talk on discord, of course these are from my phone, i havent tried on pc yet

the only thing i'd say thats left to add is soundboards or yt in the app like discord if it isnt there already!!
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Way better than discord

I’m honestly surprised, I saw this app on instagram and decided to get on it with my friends. I did not expect it to be good but omds yes it is. Keep going devs. Only thing i would request is like, how to navigate / make your own servers and such, other than that everything is pretty good rn

Отлично

Отличное приложение, все очень нравится.

Но хотелось-бы что добавили разные языки в приложение, по типу русского, японского и т.д.

Жду обновлений, приложение чуть сырое.

Misinformed about server migration

Its not ez to migrate like they say

Sugestões

O aplicativo é ótimo, porém deveriam colocar os bots pra ser de graça e que dê para colocar no mobile, e também deveriam mudar mais coisas como deixar um apelido ao invés do nome principal único, e deveria ter mais tipos de decorações no perfil, para mudar a cor dele e etc, e deveria ter traduções para outras línguas.
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Response from developer

Thanks for the feedback! We only charge for apps when they have a real cost for us, like hosting. Apps already work on mobile, and adding them from mobile is on the way. We also recently launched themes, and we've noted your suggestions about nicknames, profiles and languages

Add more design features!

This is already 5000 times better than discord, it’s also more simpler and easy to navigate which I just love, and I hope everyone uses this app instead of discord because it’s so freeing being able to design your own profile.
I honestly think you should go above and beyond, and make even more design features than discord, it will make your app loved
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Great

Very good alternative to discord however sometimes when pressing on the messages replied to someone it doesn’t properly load them. Also can you please add an option to search for individual messages in chats like on discord rather than only have a search available for usernames

Great app

I love this app especially seeing that unlike apps like discord I can actually use certain gifs and images without subscriptions as well as I can add gifs as a banner as well which is neat, the chats are easy to use as well as it’s easy to friend as soon as you get the app. Great app I recommend it if you don’t want to pay for discords nitro subscription every month for features you should have just in general 10/10 no complaints so far.
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De nombreux point a corriger

L’application est assez buger surtout au niveau des appel essayer de mettre des notifications à chaque message est un vraie sonnerie en cas d’appel mais l’application est très prometteuse

Not too bad

A few things could be worked on. For example being able to view your own bio after you’ve made it, being able to favourite emojis and making it easier to navigate. But the concept and the ability to use the app is good so far

Can see potential

It’s definitely close to another chat system, but it’s blocky aesthetic can be admired.

It’s good!

So far i would say it is much better than other popular communication apps like discord, i would hope to see it grow in the future!

Trotzdem gut aber mehr Features wären krass

Aktuell verbesserungs würdig aber trotzdem gut

Great community!

Updating my review as the devs not only responded but also fixed a lot of what I mentioned!

Speaking of the devs, I do love how involved with the community feedback they are and how they are doing their best to deliver :)

Mais ou menos

Substituem o outro app, só que é bem mais ou menos

Response from developer

Thanks for giving Root a try and for leaving a review. We’re still building and improving a lot of the experience, so there’s plenty more to come. Hopefully we can convince you to bump those stars up in future 😊

root

aplicativo bom, porém falta muitas opções, transmissão de tela para móbile e variação de língua são duas principais. de resto o app é ok e bem diverso mas falta esses dois recursos que na minha opinião é essencial

Response from developer

Thanks for the feedback! Mobile screen sharing and language support are both really useful callouts. We’re continuing to build out the mobile experience and add more options, so we really appreciate you taking the time to tell us what’s missing for you 💙

sincera opniao como usuaria de discord

mudaria onde edita o perfil o local é mt confuso, tambem achei muito ruim não ter transmissão para mobile e o aplicativo só ser inglês dificulta a vida de algumas pessoas. fora isso a ideia do aplicativo é muito boa e ele funciona bem, gostei bastante!! tem tudo para ser um dc 2.0

Response from developer

Thanks for such a detailed review! The feedback around profile editing, mobile streaming and language support is really helpful. We’re glad you like the overall idea and experience, and we’ve still got plenty we want to improve and build from here

BIG potential

First of all this is a great alternative for chatting. Just a few things, i noticed you cant disable streams, which is whatever not big issue to me. On the other hand i cannot hear on mobile. When i join the audio comes thru the phone and not the speaker. Not only that but the audio cuts out after a second and I’m no longer able to hear. Unfortunate, but love this app otherwise.
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Response from developer

Thanks for the review, and we’re glad you’re enjoying Root overall! The mobile audio issue definitely doesn’t sound right. Please reach out to our Support team so we can grab some more details and help get to the bottom of what’s happening. https://www.rootapp.com/support

call problem

great app and all but when i call my friend i can't hear her at all can u fix this bug please?

Has Potential!

I really like the look and mission of this app, and I know it’s still new and likely a small team behind it and I wish you guys well on that mission as I’d love for this to be where my friends and I can stay in the long term.
There are some things here and there where cracks show in it being a newer app, such as errors giving general info but not telling you why it’s not working. I tried sending a photo that’s 17MB big and got a file size error, after much research it’s because it was a RAW file, not the size. And my server that I just started so it’s just me and two apps I’ve added says there are 4 people online… but even if I include the two apps there’s no fourth person. Even the member list only shows 3 members, so 4 is definitely wrong.

Upon downloading this on my PC I found out this was a Chromium app and that immediately feels against the sales pitch I was given about the platform being private and secure. And for that reason alone, my friends are not jumping with me to Root.
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Response from developer

Thanks for such a thoughtful review, and for giving Root a proper try. The RAW upload error and incorrect online count are both really useful callouts, especially where the error messaging didn’t explain what was actually wrong. Just to clarify one point, Root’s desktop app is native. We use Chromium for specific parts of the experience, including voice, video and apps, but Root itself isn’t a Chromium app. If you’re happy to, please send the RAW upload and member count examples to Support so we can dig into those properly. Your feedback is really appreciated and we look forward to hearing from you soon