The new version is highly improved
The new version is highly improved, I love it. Please fix the function of adding the booking to apple Wallet for upcoming and in house bookings
The worst app I have to use
Unfortunately as a Rotana Rewards member, I need to use this app to gather points, get the discounts and redeem the points. But the app is utter garbage. Slow to load, sluggish, not user friendly - and, infuriatingly I have to call the helpline regularly as the points accrued don’t get added. The developer who created this should be sacked and someone competent should be brought in to start from scratch. Scrap it and start again Rotana.
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Great services
Excellent hotel and specially the restaurant Al noor highly recommended
Awful app
Terrible app. Takes a long time to load and then keeps forgetting my password so I always have to reset it.
Mr Georges
Very good like usual
K
Please explain the rules and how it works to waitress in the restaurants
Amazing
Nice
Mr
Mr
الديوانية
جيد
Pert
Perfect
Great service and rewards
Strong service culture across their hotels
Great services
Excellent hotel and specially the restaurant Al noor highly recommended
Mr Derrick Boyle
Excellent hotel, great staff always willing to help you out
Mr
Perfect
Nice
Good food but it is average
Rotana point
Even we are happy but ,, They can do better .
Best Suites 👍
Very spacious suites, my 1st choice in Dubai.
Feedback
We have just had 10 days in Abu Dhabi and the app unfortunately doesn’t work properly. It doesn’t show you being in house you can’t book or see any dining bookings. I told the staff and they said it’s an ongoing fault. Not good enough in this day and age . Old app was better .
Style over function
I am a long term guest of the Rotana group. The previous rewards app was cumbersome, not easy to navigate, and booking a room and redeeming earned points even more frustrating to accomplish. The current version of the app Rotana Discovery prioritizes flashiness over functionality even more so without addressing the functionality faults…still can’t book using points. Additionally the app is only optimized for mobile phones and not tablets.
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جميل
برنامج مختصر
