Rotana Hotels User Reviews

Top reviews

K

Please explain the rules and how it works to waitress in the restaurants

Mr

Mr

الديوانية

جيد

Pert

Perfect

Great service and rewards

Strong service culture across their hotels

Great services

Excellent hotel and specially the restaurant Al noor highly recommended

Mr Derrick Boyle

Excellent hotel, great staff always willing to help you out

Mr

Perfect

Nice

Good food but it is average

Rotana point

Even we are happy but ,, They can do better .

Best Suites 👍

Very spacious suites, my 1st choice in Dubai.

Feedback

We have just had 10 days in Abu Dhabi and the app unfortunately doesn’t work properly. It doesn’t show you being in house you can’t book or see any dining bookings. I told the staff and they said it’s an ongoing fault. Not good enough in this day and age . Old app was better .

Style over function

I am a long term guest of the Rotana group. The previous rewards app was cumbersome, not easy to navigate, and booking a room and redeeming earned points even more frustrating to accomplish. The current version of the app Rotana Discovery prioritizes flashiness over functionality even more so without addressing the functionality faults…still can’t book using points. Additionally the app is only optimized for mobile phones and not tablets.
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جميل

برنامج مختصر

Usually at the top

Trader Vic’s Al Ain. Mariam, Kabita and Rajpert take care of us like we were a king and queen. About food, I don’t think that the chef needs our feedback. However, we had a Trader Vic’s salad, Pad Thai Noodles and a Tenderloin fillet with a glass of red wine. Nothing to say but excellent. Thank you chef for your skills. Thanks Rotana ❤️
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Great place , Great Staff , and Great hospitality

I had a wonderful dining experience at Saffron Restaurant at Pearl Rotana Capital Centre. The atmosphere was warm and inviting, with a great selection of dishes that were both flavorful and beautifully presented.

A special thanks to Salina and Noyal, the head waiter and supervisor, for their outstanding hospitality and attention to detail. They made sure every part of our visit was smooth and enjoyable. Their professionalism and friendly attitude truly stood out and added a personal touch to the experience.

Highly recommended for anyone looking to enjoy a quality meal with excellent service!
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Thank you

Thank you for granting me an upgrade when I booked in Beach Rotana. The free breakfast and access to executive club made a difference in my stay. Special thanks to Charlie and Nour who made our recent stay at Beach Rotana - Abu Dhabi a great stay. They were beyond kind, professional, helpful, and great representation of Rotana’s hospitality
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Thank you

Amazing service

Riyadh

جميل وراقي

Our best

Thanks all is great as always