Works 2 out 10 tries
The app is awful. Crashes constantly. Can never access existing bookings. App stalls/crashes when attempting to book or access information
App and Website
If you look at the history of the App, all the revisions are to fix bugs, the App and now your website is awful and just doesn’t work properly and hasn’t now for weeks, especially on mobile phones. Get it sorted and get a new company to design and manage these important parts of the company. Your hotels are fantastic, but this is ridiculous, you should be embarrassed by this.
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Impossible to use
It doesn’t allow to make login
Absolutely the worst
This must be the worst app in the hospitality business. Just lost my business to book for a long term stay. Useless.
Poor app for a high end hotel group
Baffled that Jumeirah would put their name to this.
It’s hard to understand how a premium brand like Jumeirah has ended up with an app this poor — it’s right up there with the infamous British Airways one (and we know who built that mess).
Trying to do anything results in a never-ending loading circle. It’s not my WiFi — the app simply doesn’t work. Disappointing and frustrating from a brand that usually prides itself on quality.
It’s hard to understand how a premium brand like Jumeirah has ended up with an app this poor — it’s right up there with the infamous British Airways one (and we know who built that mess).
Trying to do anything results in a never-ending loading circle. It’s not my WiFi — the app simply doesn’t work. Disappointing and frustrating from a brand that usually prides itself on quality.
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