Can’t access my subscription
Like many apps, I have a iphone 7, so I can’t access (a recent issue), both, my app or my account , on my phone, even though I’ve got a paper and digital subscription (for many years). I don’t like sending negative reviews, but their lack of response has motivated me to do so.
The magazine isn’t good at responding to emails, but it does answer the phone. It’s a great magazine, but expensive and poor communication.
The magazine isn’t good at responding to emails, but it does answer the phone. It’s a great magazine, but expensive and poor communication.
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MJMoon jake
Hopeless app
First of all the Rouleur content is great, I just can’t read it. The latest edition isn’t accessible within the app (the button doesn’t work). I’m struggling to navigate around the sections. There’s no back button and no easy to access menu sections. Astonished that this app has been released.
LLollinwidcollin
Great mag, great app
Almost as lovely on the iPad as in print.
ADAaron of Nicole Lanteri Design
Continual login / tech issues
The resubscribe process was a nightmare - requesting single use codes which either arrived the next day (one of them) or not at all. By time of arrival, the one code I had received had expired.
Then having finally done that (presumably someone figured out they weren’t signing up any new/returning customers), trying to login on the app and that doesn’t work either. Utterly dismal customer experience I’m afraid.
Then having finally done that (presumably someone figured out they weren’t signing up any new/returning customers), trying to login on the app and that doesn’t work either. Utterly dismal customer experience I’m afraid.
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Jjjrrm76
Great Site and Magazine
High quality magazine and the site is as well. The magazines are collectors items👍🇨🇦
MMilobc
