Very OK
You need to be able to mass delete delivered items. stop asking me to link my amazon account, they do a better job tracking their packages than route does anyway.
Poor grammar
Notifications say “see where your package is at on a map”. Surely you can do better.
Great
Came when they said they was going to come
Yk
The best
Broken Apple Mail Linking and No Support Follow-Up
The Apple Mail linking feature in Route simply does not work. Every time I try to connect it, the app just redirects me to an Apple page instead of completing the linking process.
I contacted support, explained the problem, and even sent them a video clearly showing the failed linking flow. Their response was essentially “thanks for sharing, our engineering team will fix it.” That was months ago. I never received a follow-up, no fix was released, and the feature is still broken.
It’s frustrating to advertise an integration that doesn’t function, then leave customers waiting indefinitely after they provide detailed troubleshooting evidence. Poor support follow-through and a broken core feature make this app hard to recommend.
I contacted support, explained the problem, and even sent them a video clearly showing the failed linking flow. Their response was essentially “thanks for sharing, our engineering team will fix it.” That was months ago. I never received a follow-up, no fix was released, and the feature is still broken.
It’s frustrating to advertise an integration that doesn’t function, then leave customers waiting indefinitely after they provide detailed troubleshooting evidence. Poor support follow-through and a broken core feature make this app hard to recommend.
Show more
