Route User Reviews

Customer Experience

Positive experience39.5% of reviews
Neutral9.2% of reviews
Negative experience51.3% of reviews

~ Based on 747 written reviews from the US App Store.

What users say

Is Route Safe?

Route: Package Tracker appears safe based on user ratings. AppsHunter Safety Score for Route is 96/100.

This assessment is based on 515,562 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.5% of ratings point to a safe experience
2.0% of ratings suggest some concerns
1.5% of ratings point to a risky experience

~ Based on 515,562 App Store ratings for Route.

Is Route Legit?

Route: Package Tracker appears to be a legitimate app. AppsHunter Legitimacy Score for Route is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Route tracking

Love using route

great site

live updates great tracking just imagine if it was world wide

inaccurate

my package was delivered but it didn’t even tell me idk if i did some wrong..

Helpful

So helpful, i have been using it for about a year or two and it’s amazing. it’s completely free as well.

App sucks

Can’t even log into my iCloud

tracker

Route is absolutely great for tracking your packages. i completely recommend this app to anybody!

review on my Kevan order

It said it shipped, but I don't know where it's not showing me where in pacifically where common sense is telling me where should I look?

Great!

Route tracking app helps me track my Depop orders and orders from Amazon. They have fast updates and pre sends texts whenever they’re delivered and shipped.

Wait until I receive

When I get them I’ll review

Can't connect

I have been disconnected for a while and when trying to reconnect it is so difficult and asking for things that aren't normal or pertaining to my account

Nonfunctional

Completely useless. Had access to both my email and Amazon, which apparently wasn’t enough for it to do anything.

Package tracking 90% of the time never updated. Would stay at “ordered” status all the way through it being shipped and delivered. The issue wasn’t the tracking number, which would show the proper status once I manually searched it. Route would just never update.

Many orders showed up in duplicate for no reason at all.

Inappropriate orders also show up, like fast food/pizza. There’s literally no reason for a mobile Taco Bell order to show up as a “package”.
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Tracking

Love the app helps me run my business

Additional tax on shipping

All of these tracking apps just add fees to tell me what I already know from the mail service and “insure” my package which should be/technically is insured by said service

App is really slow

everytime i go onto the app it takes at least 3m before i can do anything and then it just crashes when i try to track my order , also trying to log in is the annoying part because it also takes 2m to press a button then wait 2-3m then i have to do the same again , then it crashes . please fix this

No wonder no help available

I have 15 plus packages paid for but you don’t deliver. Fake site. Don’t use this.

Accuracy has gone down

I used to love this app for package tracking. I have it connected to my email to automatically pull tracking numbers. But lately it has been messing up a lot of the merchant names and tracking numbers. For example, my orders from Etsy and Zazzle are both labeled as “Facebook”. Sometimes I will also get random orders / tracking numbers that are not connected to anything in my email or account. Very weird.
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A

Meeeeeeeeh— has so much ot
Could add. For ex: it could add text message or notification alerts. Most of the packages are marked as order placed.l (even super recent ones) and still is pending delivery. I have no idea how long my packages were sitting out on 110 weather!!

Nice tracking app

It’s easy to find your items to track

Orders

The reason is because there’s orders and order history I have to off
Load my app to get all the orders to show in both places gets to,be
Aggravating sorry that’s my reason for 3 *** ok Thanks why don’t orders load in order history it’s aggravating and a lot of the time I have to update myself

Yeah nah

Disconnects all websites every other day. Literally buns