Won’t Connect to iCloud Acct
I’d give it 5 stars if I could get my iCloud emails connected. I’ve gone through the instructions on the app and obtained app specific passwords but it stops there. I’ve tried to contact support but it’s impossible. There is no blue chat box in the help center, and the “contact support” option on their website does not bring me anywhere. Conceptually good if I can use it.
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Wrong merchant names
It takes a wrong merchant name, and the report function doesn’t work! No way to contact them. And this is not a single incident!
B&BW
Muy bien sus entregas y envíos
Why is it in the App Store?
This app is now useless. It was my ONLY choice when it first came out, and now I have no reason for it. You can’t connect your Apple account, and there is absolutely no way to contact anyone about it. If it’s in the Apple App Store, you’d think you could use your Apple email. A huge and impossibly annoying disappointment.
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real nga
great app im ngl and ion even do reviews
Could be a great app but...
I have been using this for a while now and for the most part it works as expected. However there are issues that keep coming up.
1. It doesn't pick up everything. I use my iPhone primarily when ordering. Some websites I order from on a regular bases will show up every time within seconds/minutes, showing me the image and ask available info at the time. Some orders never show. Especially those from gun and ammo sites. I am not sure why this happens.
2. Amazon orders are a big issue. It constantly keeps asking me to login to Amazon several times a week. 90% of the time it will never show the image of the order especially if the order contains more than one item. About 80% of the time it will not state that the order has been delivered when it has. If the image is being shown, it will almost always update correctly. So I am constantly having to manually update the items status to delivered.
3. I did try to return an item once from the app but that option was greyed out.
I would love to have an all inclusive all which works and shows every delivery from any website or application. I would like to know (more in depth) how the app knows when you order something online from a website or another application on a phone if it does at all. I know it doesn't work with Ebay orders from their app. I can't imagine it would be terribly difficult to "allow" or give "permissions" from other applications to Route to be able to track those orders. I could very well be wrong.
1. It doesn't pick up everything. I use my iPhone primarily when ordering. Some websites I order from on a regular bases will show up every time within seconds/minutes, showing me the image and ask available info at the time. Some orders never show. Especially those from gun and ammo sites. I am not sure why this happens.
2. Amazon orders are a big issue. It constantly keeps asking me to login to Amazon several times a week. 90% of the time it will never show the image of the order especially if the order contains more than one item. About 80% of the time it will not state that the order has been delivered when it has. If the image is being shown, it will almost always update correctly. So I am constantly having to manually update the items status to delivered.
3. I did try to return an item once from the app but that option was greyed out.
I would love to have an all inclusive all which works and shows every delivery from any website or application. I would like to know (more in depth) how the app knows when you order something online from a website or another application on a phone if it does at all. I know it doesn't work with Ebay orders from their app. I can't imagine it would be terribly difficult to "allow" or give "permissions" from other applications to Route to be able to track those orders. I could very well be wrong.
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Track
Good tracking
Doesn’t work
The app pulls my orders from emails okay, but it never updates their status, and it rarely gathers the tracking number
Useful but with an annoying “feature”
I use this app and like it for the most part. However it I find it annoying how often it “disconnects” my Amazon account, forcing me to log back in. I swear it happens at minimum once a week, and the extra steps just feel unnecessary in busy life just to track packages. I understand it seems to be a security feature but it’s made me use the app less because of how often I have to reconnect Amazon just to track Amazon packages.
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Best app keeps you up to date.
I ordered some baseballs and they were coming thru USPS I had no way of seeing where or any updates with further details, This app tells me the time stamps and the location of my package on the map Overall 5/5 App better then all the other apps I’ve tried.
My review
Very nice I enjoy it a lot
Love this app
Idk I how I found this app I accidentally found but it’s super accurate
Horrible
This app is a complete pathetic waste of time,very hard to log in,difficult to navigate through.absolute garbage
About as accurate as legacy media
I have to keep looking up the tracking number of each shipment to get the right eta. It's very rare that any entry in route represents the actual eta. I have about as much trust in its info as I do modern day journalists. It also never stays logged in. Just about every time I open this app up, I need to log back into all my accounts. I like the concept, though.
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Easy to navigate
Very nice
Car guy 215 💪🏾
Normally I skip the 5 star comments and look for 1 star but this time it’s different. I actually enjoyed how fast the travel updates came in and there was no lag time or constant loading I highly recommend no BS💪🏾
Bugs and difficulties
The app was working good for a while but now it won’t work well. It won’t sync up to Amazon anymore and kept saying error. I deleted and reinstalled and the problem still kept up so I’ve deleted it again. Very disappointing
Helpful But No Support
Route is a useful tracking tool but it has stopped working correctly for logging into Apple email accounts and they do not have any means to actually contact them & let them know that the app isn’t working correctly. The help center merely takes you to doing a FAQ search but no actually contact forms.
I will also start removing the Route protection from my orders that use it because if it is this difficult to actually contact them, what happens when I need to file an actual claim? Just seems to me that I’m gonna end up wasting that money because I’m not gonna be able to contact them to file a claim.
I will also start removing the Route protection from my orders that use it because if it is this difficult to actually contact them, what happens when I need to file an actual claim? Just seems to me that I’m gonna end up wasting that money because I’m not gonna be able to contact them to file a claim.
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Impossible
Complicated and impossible to use. Never seen such a convoluted set up. I’d rather be surprised when my package shows up than have to deal with this mess
Find Another Way
This app did absolutely nothing but let me know the order had been received and processed. It did no updated tracking whatsoever until the moment my package was at my doorstep. It’s simply show showed it in a holding pattern at some service center I’m assuming anyway.
