RPM 365
App assumes I have logon. Doesn’t give option for 1st time user. Like throwing money in the trash. What a scam
Response from developer
The RPM365 app is not for use by the general public. Login access is only available to patients who have consented to a Remote Patient Monitoring program managed by their healthcare practice. In addition, there is no price to download and install the app. Please consider updating or removing your review.
Customer Care/Support
The future is progressively moving with technology and sometimes technical difficulties can occur. From the inception of downloading this app to working directly with my elderly aunt’s primary physician with the much needed assistance of Claudia—she has been absolutely phenomenal. Claudia has been EXTREMELY patient and helpful. She even offered to meet me to assist with setting up our glucometer device during COVID-19. Her willingness to meet me didn’t go unnoticed or unappreciated. She could sense the urgency and importance of me needing to have everything set up properly for my aunt. Any issues that have transpired from the app crashing, to the Bluetooth not connecting, to my silly questions she has been very professional, and a pleasure to work with.
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