App is doesn’t work correctly .
New
What’s going on?
Why do you want my phone number???
Response from developer
Hello! We are ready to check why this happened - we will try to solve your problem. We are waiting for you at support@rubetek.com with the account phone number and all the details of the situation. Also, write in the letter the model and OS version of the device. Thank you!
Buggy
- There is no way to delete the old video clips from the camera other than reformatting the entire SD card.
- The camera is always active regardless of whether the home for the whole app is in security mode or not. The only way to stop the camera from reacting to motion is by disabling the motion sensor.
- What is the meaning of the lock symbol? It’s not linked to the security mode of the app, or is it? It does not seem to serve any useful function.
Response from developer
Hello! We are ready to check why this happened - we will try to solve your problem. We are waiting for you at support@rubetek.com with the recording phone number and all the details of the situation. Also, write in the letter the model and OS version of the device. Thank you!
Great potential, but needs fine-tuning!
Suggestions for Rubetek developers:
1. Fix localization. For example «Назад»
2. Had to add/remove the bulb with the app before I was able to get a valid HomeKit code after firmware update. The app needs to provide valid HomeKit accessory code.
3. Online Alexa instructions are missing a step to enable Rubetek skill.
4. Online HomeKit instructions are missing a step on how to obtain HomeKit accessory code from bulb settings/info scene.
5. Phone country code selection is not sorted alphabetically and is missing USA. I had to select incorrect country with the +1 country code in order to enable skills.
6. No online instructions on how to enable Google Home skill.
Response from developer
Hello! Thank you very much for the feedback, we will definitely consider your suggestions. Regards, development team.
Work on light bulbs.
Response from developer
Hello, have a good day! Thank you for contacting us. We are really sorry what you are disappointed with using Rubetek App.We will take your feedback into account and will try to improve our App. If you have any additional questions, please, don’t hesitate to contact us: support@rubetek.com.
Headache, unfortunately!
Response from developer
Hello! Let's check what could have gone wrong. Please send your account phone number and a detailed error description to support@rubetek.com. Also, write in the letter the model and OS version of the device. Thank you!
Not stable
Response from developer
Hello! We are ready to check why this happened - we will try to solve your problem. We are waiting for you at support@rubetek.com with the recording phone number and all the details of the situation. Also, write in the letter the model and OS version of the device. Thank you!
Good
Response from developer
Спасибо за отзыв!
Keep looking it doesnt work
Response from developer
We are really sorry that you have such an impression. It is very important for us that you are satisfied with the use of our application, and for this we try to do our best. If something went wrong, please email us at support@rubetek.com so that we can sort out each case.
