RUN Reviews: Is It Legit?

Customer Experience

Positive experience21.4% of reviews
Neutral6.8% of reviews
Negative experience71.8% of reviews

~ Based on 117 written reviews from the US App Store.

What users say about RUN

Is RUN Safe?

RUN-CHICKEN appears mostly safe based on user ratings. AppsHunter Safety Score for RUN is 84/100.

This assessment is based on 968 user ratings, with an App Store average of 4.2/5.

Safety Analysis

78.3% of ratings point to a safe experience
3.6% of ratings suggest some concerns
18.1% of ratings point to a risky experience

~ Based on 968 App Store ratings for RUN.

Is RUN Legit?

RUN-CHICKEN appears to be a legitimate app. AppsHunter Legitimacy Score for RUN is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

CANT EVEN OPEN DOOR WITHOUT INTERNET NOW

They keep adding useless nonsense to their app, and it’s the only way to control the 2 $100 doors I bought. Now the app is telling me “connection problem, some services unavailable”
SO I CANT OPEN OR CLOSE MY BLUETOOTH DOORS ANYMORE WITHOUT CONNECTING TO THEIR SERVERS??? Unbelievable and unacceptable
Show more

Not liking the update

Previous versions would allow you to shut off the delay. 15 minute delay in the morning does not work for my hens when they are waiting for the door to open. Manually setting time, I will have to update as the sunrise/ sunset changes

Account Required

Why do I need to create an account for a door that doesn’t connect to the internet? The Run Chicken products used to be excellent, but now the forced connectivity makes the workflow incredibly cumbersome.
I used to be able to program my door to open based on ambient light levels but close at a specific time, but now you have to choose one or the other.
The flexibility used to be the greatest part about the Run Chicken door, but now they’ve removed useful functionality and replaced it with useless connectivity requirements.
Show more

Doors work great - software is a joke

They have to put more thought and work into the app. Frankly doesn't seem like they ever have; adding a new product or updating am existing product is excruciating.

App sucks even worse now

I keep on having to add my coop doors to this “updated”app. I have to go through this whole aggravating process just to change the time my door opens and closes every season. It’s like being punished for being a loyal customer that doesn’t want to update my already expensive coop door. Why not just update this app with the new stuff instead of making it harder for us original customers to continue using our doors.
Show more

Sweet!

Works like a dream!

I have three automatic.

I like them,but I don’t like the new version to where you don’t have a button to automatically just go up and push it. so that it opens without you have to get into the app .You actually have to get into your phone to do all of it when it gets dusty and dirty out they sometimes don’t open or open up halfway, so definitely have to clean them a lot more than the other version. I’m not for sure why that is but they are a time saver.
Show more

Auto door opener… sometimes

Update…. Getting real real tired of looking at a cartoon chicken pecking the ground. I bought this for Bluetooth capability not any other connectivity Have yo manually push my doors shut it I want to go to bed because this app connects to the door 50% of the time. Yes I am annoyed. I’m not the only one. Fix it!!!!!


The latest update looks cool, but it takes forever, if at all, to open the app. I live on a farm. My cell signal where the doors are is very weak. But I bought these doors for Bluetooth not for cell signal. Right now we are opening and closing the doors manually with the open/close buttons until we get a skunk problem under control. And it’s a HUGE pain the have to walk around the waving the phone in the air to get the darned app to work so I can open the doors. If it’s not looking for cell signal then why does the app time out before becoming functional? It is also a hit or miss if my doors open or close all the way on any given day. As a result, we have to check them every night and morning anyways.
Show more

Run-Chicken door

The door is great the app to use it is really aggravating to get in to

DO NOT BUY

This app is absolutely terrible. Do you live on a farm because you have chickens? Probably. Do you have great cell coverage? Probably not. Does this app time out looking for an internet connection? Of course. Can you use the app when this happens? Of course not. What are your options? Find cell coverage to open the app. Does it need internet to control the door? No. Why do you need cell signal to use the Bluetooth option? Great question. Very very very disappointed. Fix your app. Fix it. Just stop forming a reply and spend that energy fixing your app.
Show more

App Update

There are several features I like in the new app update, but since updating, the automatic door operation has become unreliable. I’ve had to reset the opening schedule numerous times, changing it from sunrise to a specific time, yet the door does not open consistently.
There have been multiple occasions were the door remained closed well past the scheduled open time. An example, this morning the app showed the door was set to open at 5:00am but at 6:15am the door was still closed and I had to manually open it.
I’ve also noticed the settings sometimes changes on its own and reverts back to light sensor mode. I hope this issue is resolved soon because it creates a concern for my chickens and now requires constant monitoring.
Aside from this, I’ve had no other issues with the app.
Show more

Chicken coop door

Great product and a great company.

Do not buy

App doesn’t work well. Plus NOBODY wants to use their phone when they’ve been handling birds… how UNSANITARY. BRING BACK THE PHYSICAL BUTTON TO OPEN/CLOSE THE DOOR. NOW!!!!!!!! It shouldn’t take 7 times to get your app to open properly so i can close the door manually. BRING BACK THE PHYSICAL BUTTON. This app is garbage.
Show more

Overcomplicating a simple concept

I have two doors that are not Bluetooth compatible. Now the link in the app to the old method of programming is broken so I can’t program my doors anymore. Why don’t have to screw up something that was working just fine?

Can’t configure door

Since they changed the app the older non blue tooth doors cannot be programmed.

Poor new engineering and customer service.

They removed the manual button so reliance on your phone and app are mandatory making the chicken door much less functional for realistic farm work.

Can’t connect

I can’t get my door to open or close anymore according to a set time. Can we go back to the original app we used. The Bluetooth will not connect either. I have to go out every morning and evening to open and close the door. This is useless!! Help please.

Door slowing down

The door worked great, but now it’s slowing down and sometimes won’t open or shut. No obstruction when motor is removed door moves freely. But engibe is struggling. It’s been less than a year.

Do not buy

App doesn’t work well. Plus NOBODY wants to use their phone when they’ve been handling birds… how UNSANITARY. BRING BACK THE PHYSICAL BUTTON TO OPEN/CLOSE THE DOOR. NOW!!!!!!!!

No longer functional

I used to be able to connect to my door using Bluetooth with no internet connection required. After the app update, I can no longer do this. I don’t have cell service or WiFi at my coop. I have no way to connect to the door now.