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Run Ticket RtChex User Reviews

Run Ticket RtChex
Run Ticket RtChex
Run Ticket Clearinghouse Exchange LLC
💼 Business

Customer Experience

Positive experience20.0% of reviews
Neutral10.0% of reviews
Negative experience70.0% of reviews

~ Based on 10 written reviews from the US App Store.

Is Run Ticket RtChex Safe?

Not enough ratings yet to assess Run Ticket RtChex.

Is Run Ticket RtChex Legit?

Run Ticket RtChex appears to be a legitimate app. AppsHunter Legitimacy Score for Run Ticket RtChex is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Too slow

App wants to constantly update and sync. Takes almost 5 minutes to update and sync. What a waste of time. Will log me out and lose the ticket I almost had completed. If I could give it 0 stars I would. Don’t see the point of a remember me button, if it doesn’t work.
Roysss99Roysss99

Keeps crashing

I’m so sick of this app crashing and not saving the information, yall need to learn how to develop a app and leave it alone , it’s constantly crashing and not saving the information, we don’t have time to constantly plug the info in because yalls app crashes so much stop making changes , it’s a big inconvenience. Neither the app creators or oil company is out in the field and has to deal with this nonsense
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Rjtag95Rjtag95

Don’t fix what isn’t broken.

This app gets worse in one way or another every time they update it. I’ve been using it for almost 4 years and dread every update. Makes me wonder if they even open it on a phone and run through a run ticket? And I have to ask why did they make the font size so small with the latest update. It was perfect before lol.
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Bean✊Bean✊

Terrible app

If you have to toggle out of the app you have to re enter your pass code. Crazy that on the app you can’t enter more than a 300 word comment but my dispatch sure can.
cordell1804cordell1804

Response from developer

We are sorry to hear that you are having issues using our app. We value our driver user’s feedback, and we'd like to address the issues noted in your review. All items can be managed with a few changes to your settings. Please reach out to our support line below or to me directly and I'll be happy to assist. (740) 4RT-CHEX (740) 478-2439 support@rtchex.com Kristen Vannimwegen Email: Kristen.vannimwegen@rtchex.com

RtChex

It’s easy to use and saves me time
savage 4004savage 4004

App is decent. A few flaws

Can y’all please change the Lock Screen! Every time I change screen on my phone or look at something else while making a ticket the Lock Screen pops up and you have to enter in your code. This is ridiculous. No crude oil hauler needs to have a lock on the ticket ! Also you cant edit tickets ! Please change these flaws! Very annoying
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wtx432wtx432

Response from developer

Based on your feedback we are updating the conditions in which the app locks up and then requires you to re-enter your PIN # in the next app update. We hope you like the improvements. Relative to editing a ticket, you can do that at anytime up until you press send. Thereafter due to regulatory requirements we can not allow editing. Thank you for helping us make our system better for all our users.

Not working

New version not working on iOS.
colesiphonecolesiphone

Trucking company owner

The RTChex app has helped streamline our oil buying process tremendously. It is very user friendly. The drivers are able to pick it up really quickly. It allows me to monitor all loads dispatched and when the loads are bought and delivered. It is a great tool and I highly recommend it!
lazytrucklazytruck

Tech support

Extremely poor tech support. Call and leave voice mails. No one will answer the phone. Wants to deal with problems via text. You don’t have time to text for a hour while on location working to fix poor customer service issues. Unfortunately big companies use this and the drivers are the ones who get screwed
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upset utah oil field driverupset utah oil field driver

Leaves no room to slide N/A bar over

No room to slide the bar over to N/A on the Equalizing/Overflow/Recycling seal page. Takes forever to get it over to N/A
2fourty82fourty8
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