Incredible app
Super amazing app, easy to use, full of useful features and definitely the best in this field.
Lots of dry runs which = $0 pay to the drivers, and no fees to cover your expenses on dry runs.
They do not care if you show up to pick up orders that result in dry runs (zero pay to drivers). Even if you show it is not your fault. You waste an entire days worth of work and burn fuel/driving expenses/tolls/etc. with zero pay. It says this in the contract but I obviously expect them to do what’s right when the driver is not at fault, but they don’t care about the drivers. This happens way too frequently. I let several dry runs orders go to give them
Benefit of the doubt, but unfortunately it happens way too often.
Benefit of the doubt, but unfortunately it happens way too often.
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Buggy by nature
The theory of runbuggy is excellent but the actual experience is far from what is promised. Communication is poor and tracking etc doesn’t work. Delivery also late- have to contact them repeatedly to get a response - if they respond at all. Poor experience.
Annoying login
Annoying email login, load search feature is lagging
Garbage
Really slow and not reliable
Junk
Compare this to super dispatch and I’d give it negative if I could. 90% of the time requires a new login, much worse for damage reports, way more complicated document access.. why any dispatch services require this is beyond me.
App crashes
Can’t get this app to launch. It just crashes upon startup.
Review
Runbuggy has the best customer service of all transportation companies and the best customer service representative is Selena Dinh.
Figaro llc
Best customer service and Selena Dinh best customer service representative.
Customer
They are scammers, don’t even try to get jobs from this app and company
Horrible communication.
They pick incompetent drivers who do not honor delivery dates
No show
I am giving a 1 because zero isn’t an option. I called yesterday and was told my car would be here today, I advised them I had to drive 4 hours and take the day off to come home and was assured the car would be delivered today. I drove in late last night and then this morning I called to confirm and again was assured it would be here. 4 o’clock comes and now I’m told to call a different number to a different delivery company and of course there is no answer….should have known with them being in bed with Vroom it would be terrible….stay away at all costs
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Best app for Carhauler 👌👌👌
This is definitely my favorite app for finding loads and vehicle inspections, fair rates customer service is always there for you. Amanda and Brittany will go out of there way to help. App is super easy to use I’ve been using this app for about 10 months, never had any issues. Once the car is delivered money deposit to your account.👌
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BMW DEALER
I work for a dealership and use Runbuggy for dealer trades. Cars move quick. User friendly app!
Amanda and Brittany are always available to help with questions.
Amanda and Brittany are always available to help with questions.
Exceptional service
Always on top of the situation. Very easy to work with and very understanding on the impacts we face as transports. Someone always answers the phone when a situation arises. Thank you Brittany, Amanda and Tanya.
Great app
The app is super easy to use. You can track everything and know the status at all times. The support staff is friendly and responsive. Prices are great.
Great Customer Service
I worked with Jeannie Thomas. She was friendly, knowledgeable and fast. Highly recommend RunBuggy and their ability to move vehicles safely and securely. Thank you!
Great App
Works great and wonderful support team to help out in anyway.
great app !
Would recommend this app to car haulers ! easy to use and works fast !
Skilled workers and user-friendly App
We have been working with this application for a long time and the drivers are happy. Very comfortably. for your safety, it is possible to take a lot of photos of all the damage to the transported car. If you have any questions or any problems with the use, employees will come to the rescue. in our case it's Amanda Kelly! she is always in touch, knows the answers to all questions and it is very pleasant to work with her. Friendly and helpful! it is clear that a person knows his business!
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