Good app, predatory trial tactics
App works great functionality wise. It has lots of great feature for anyone willing to learn poker at a deeper level. I am disappointed by the lack of clarity on how to cancel the free trial before subscription charges come about. Thankfully someone wrote a review showing where to cancel so i want also pass along the message.
IF YOU WANT TO CANCEL go to the ORIGINAL WELCOME EMAIL and select MANAGE SUBSCRIPTION.
Hope they make it more clear in the app or FAQ itself.
IF YOU WANT TO CANCEL go to the ORIGINAL WELCOME EMAIL and select MANAGE SUBSCRIPTION.
Hope they make it more clear in the app or FAQ itself.
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TTheMilkman12345668
Engaging app - good poker trainer
I decided to pay for app. Chock full of features. Has highlighted to me the gaps in my thinking. I have played poker for many years, and after a long hiatus, I noticed a marked change in how the game was played. This app is helping me to understand modern poker theory and apply it to my game. I have had a noticeable improvement in Mtt results since using the app.
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Bbigslickrick
NO CUSTOMER SERVICE
I have made multiple attempts to cancel my subscription here but have not been able to contact anyone in customer service nor have I recieved any responses to the email messages I have sent. I also filed a dispute with my credit card company and the charges still appear every month.
Ppatriksean
No way to cancel before paying
Signed up for the trial, which requires you to choose a subscription option, with the promise that you can cancel before the seven day trial period ends. Attempted to cancel the trial yesterday, but, found nothing in my iTunes or Subscription settings about the app, and no way to manage the subscription on the website or in the app (at least that I could find). Their FAQ said to go to Subscriptions, but, again, there was nothing shown there.
The app itself seemed fine, drills are ok; I just don’t have the time to put into it at the moment.
But, now I’m out $90 because they don’t provide an easy way to cancel!! Find a better way to capture your customers.
The app itself seemed fine, drills are ok; I just don’t have the time to put into it at the moment.
But, now I’m out $90 because they don’t provide an easy way to cancel!! Find a better way to capture your customers.
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RRobGD3
Doesn’t tell you when they’re going to charge you
Says they’ll notify you before charging you $90 but doesn’t, sneakily bills you. Don’t use
BWBen wolz
