Loves Runza
Lawrence Runza is the best they make such an impact in the community!!!
Grilled Chicken
So good and flavorful
THE BEST!
We absolutely enjoy the Yankton, SD Runza from top to bottom! One of our very favorite places to eat & a fantastic addition to places to eat in Yankton, SD. Best burger in town & cappuccino shake is to die for!😊❤️😊❤️😊❤️😊❤️😊
The food is better than the app
The food is great, especially the fries! The app - not so much. Doesn’t keep things in the cart. Plus I got an email saying my points were about to expire, so I tried adding the cookie to my order, but it wouldn’t let me. So I tried adding fries and it wouldn’t work for that either, so I gave up and went to Burger King!
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Fix your app
If your inside the cart and hit the back button it removes everything from your cart. So frustrating!
Soggy mess
Ordered a smothered chicken and it is so greasy and wet that it soaked through the wrapper and the paper bag. It’s a mess!
Needs improvements
Unable to hold an order. I added my Runza®, received the message that it was added to my cart. I went back and ordered fries, saw the message, then I added my drink, saw the message. I ordered another Runza® and another side each time getting that message but when I went to my cart, there was one item in it, so I went through this process again… three times. I was using a coupon for the free Runza® and while it says it was applied in the end it discounted one of my drinks. I attempted this over two days finally giving up, I went through the drive-through.
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Sucks
This app is not users friendly. I don’t care about the rewards. The functionality for ordering ahead or placing a pick up order is terrible. If you accidentally hit the back button, your entire cart is cleared out. It’s not easy to add rewards or use points. Terrible system
Remember Cart
I should be able to back out to a different store without it emptying my cart.
Bad fries
French fries were probably the worst I have ever gotten from Runza they were not crispy at all.
bad
this app sucks
Not easy to navigate
Absolutely terrible to navigate. Put in the entire order and then went back to add a reward and whole order was deleted. Needs fixing
Never actually get my rewards points
I scan my app every single time I go through drive through. I never get my rewards points loaded. I went several times in a row, had the drive through person scan my app, and my app kept saying my rewards balance was 0. I emailed Runza, never got a response, and all of sudden had 122 points loaded. I have been several time since. Scan the rewards app every time. Still at 122 points. Today I scanned at the drive through. No points. Got home and thought I will scan my receipt. Now you have to be near a Runza location to scan the rewards QR code or enter the code to get your points. This app is worthless. And I never get my Runza rewards. This has been going on ever since they changed the app.
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Food
Awesome Runza
Very poor offers
App works fine but I don’t get why anyone would use it. The offers are pathetic. 10% off $30+ order and $1 off a salad. LOL. In this economy? No. AND I NEVER GET MY POINTS WHEN I SCAN.
Great Service
We love our new Runza! The customer service is just as great as the food!
Runza
The plain krautburger had a taste of Clorox
Fabulous food, great service
This is the only fast food place we visit. We also appreciate the points accumulated to use on purchases. However today, I received a message that my 880 plus points were going to expire. We can in and it only let me use on very limited items, so I could use a few points. The team members tried to help but could not figure it out. I hope that this can be resolved and team members be trained on how to .
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No points awarded
I’ve had the staff scan the app and I’ve scanned the QR code on the receipts (two different orders). Absolutely no points awarded. Spent about $40 in the last 4 days, shows zero points still.
No points
Gotta love scanning my app to not receive my points, and then have nothing get done about it. Love having 100+ points vanish into the wind.
