App is great but that’s only half the story
Rv Share was really easy to use as far as booking and setting up the calendar. I rented out my camper this season in hopes to cover some of the expenses that I incurred to make upgrades to my camper, however, I will probably not rent this out next year because of my experience overall.
I do believe that people in general tried to be careful, but my camper sustained a significant amount of minor damages, one family allowed their small child to push something back and forth over the stainless steel stove cover scratching that all up and leaving the hand prints for evidence, another family ripped the door off the ceiling holder, the canvas was ripped off the sidewall by two different families while they were likely closing it up, a family closed the camper on the Saftey bars causing damage to the bars and the camper, someone bottomed out the hitch bending it, the front of my unit is all dented from being pelted with rocks and road debris which just leave me to think they were not driving careful with it. We have fixed all these things, except the stainless steel scratches at our own expense and are really saddened that people are not as respectful of someone else’s property. I rented my camper out at the suggested rate which felt really low but I left it like that in hopes that another family like ours might have an opportunity to use it when it otherwise may have felt out of reach but the insurance expense from RV Share instead got me lots of mean and nasty comments from people angry about the rate, I don’t have any control over the rate.
In my experience, I will be taking my camper off the app. If I had campers just hanging around that were not ones my family use, I might consider listing those on this app.
I do believe that people in general tried to be careful, but my camper sustained a significant amount of minor damages, one family allowed their small child to push something back and forth over the stainless steel stove cover scratching that all up and leaving the hand prints for evidence, another family ripped the door off the ceiling holder, the canvas was ripped off the sidewall by two different families while they were likely closing it up, a family closed the camper on the Saftey bars causing damage to the bars and the camper, someone bottomed out the hitch bending it, the front of my unit is all dented from being pelted with rocks and road debris which just leave me to think they were not driving careful with it. We have fixed all these things, except the stainless steel scratches at our own expense and are really saddened that people are not as respectful of someone else’s property. I rented my camper out at the suggested rate which felt really low but I left it like that in hopes that another family like ours might have an opportunity to use it when it otherwise may have felt out of reach but the insurance expense from RV Share instead got me lots of mean and nasty comments from people angry about the rate, I don’t have any control over the rate.
In my experience, I will be taking my camper off the app. If I had campers just hanging around that were not ones my family use, I might consider listing those on this app.
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Poor communication
I have rented my RV on the site for a few years and overall it’s been OK. My new RV had two recalls, one with the RV company and one with the engine. I had both scheduled, but it took two months to get them in to get worked on. I didn’t have any rentals until after the repair dates and it with RvShare. Out of the blue, they decided to cancel all my remaining reservations because they didn’t think I could get it done In time. I had no control over when the repair people could fit me in and I needed to go to two different locations. Regardless, I had confirmation of when they were going to be done and told that to RVShare. They confirmed that was OK, then out of the blue they froze my account, and canceled those reservations. Well I completely support them protect protecting all renters, I have phone and email communication communications with them and was told this wasn’t an issue. Im going to use Outdoorsy instead!
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Worst company
This has to be the worst tun company ever for the rv owner and the customer renting Stay away!!!!
Terrible customer support
First off I wanted to say the couple we rented from were great. This review has nothing to do with them.
RVShare however has no accountability and terrible customer service. Our first day after departing we get a tire blow out which sucked. Their roadside assistance had us waiting for hours over 4 hours went by as were pulled off in a dangerous spot off of interstate 15 and we get a call saying verbatim “ Hi can we tow you guys tomorrow “ I said absolutely not we need assistance now. We never ever got another call. After a few more hours we had to use personal insurance road side assistance to get support which ended up cancel out entire trip since the RV got damaged by tow company.
RVShare STILL did not fully refund the insurance and roadside assistance they charged us $1000 and refunded like $500. Thieves and I will never use their service or recommend them.
RVShare however has no accountability and terrible customer service. Our first day after departing we get a tire blow out which sucked. Their roadside assistance had us waiting for hours over 4 hours went by as were pulled off in a dangerous spot off of interstate 15 and we get a call saying verbatim “ Hi can we tow you guys tomorrow “ I said absolutely not we need assistance now. We never ever got another call. After a few more hours we had to use personal insurance road side assistance to get support which ended up cancel out entire trip since the RV got damaged by tow company.
RVShare STILL did not fully refund the insurance and roadside assistance they charged us $1000 and refunded like $500. Thieves and I will never use their service or recommend them.
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Terrible and stupid app
Terrible and stupid app
