Started off fine
I ordered some Infrared Goggles with a prescription insert for plasma cutting. Not much to them… the insert fit well. The frame snapped on the insert not long after I received them. Getting it replaced wasn’t a problem. So, I ordered another set of goggles with transitions for work. This time I got the Wiley X SG-1 with replaceable lenses. I got the “permanent anti-fog coating “ and the transition lenses that were supposed to be the darkest available. This is where the problem lies. They fog up and barley change time even in direct sunlight. Customer service has me send the goggles back to evaluate them. It didn’t take long for them to tell me there’s nothing wrong with the lenses or the coatings. The goggles are nice. They fit well.
Rx Safety customer service however, will not back their product when it fails.
Rx Safety customer service however, will not back their product when it fails.
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Alright app
I ordered some glasses from the website and then got the app. The glasses have been good so far. Now using the app is a little bit of a pain. Everything is there but the back button doesn’t seem to work and selecting options while searching is clunky. Could be polished up a bit to make a better experience. I’ll probably just keep using the website.
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Great glasses
I was a little worried at first because there’s not a lot of reviews for these glasses plus they were very cheap to buy. But i ordered a pair, got them in 2 weeks and I must say they are awesome! Plus they come with a really nice case. Definitely will continue to order from this company.
Unbelievable in 2024. Unusable.
There is no button or any way of going back after you click on a pair of glasses??? Its like they did a carbon copy of the website,.. but forgot that the browser has a back button built in. Ontop of this you cannot log out… it just gives “too many requests” error… the app is unusable
Can’t go back!
As others have said with better details “the app needs a way to go back”. Searching for glasses means if you look at a pair of glasses and decide (by a closer examination) that you don’t like them. You have to shut down the app and restart it in order to see another pair. The products and quality they offer are very good. It’s better searching from their website and worth it for me. I’ve bought several pairs of prescription glasses from them and liked them all. They need to get their app together. Ha!
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