Rx365 Mobile User Reviews
Customer Experience
~ Based on 104 written reviews from the US App Store.
What users say
Summarized from real user reviews of Rx365 Mobile. Based on 186 reviews and a 2.2/5 average, it highlights the 5 positives and 15 negatives reviewers mention most about this Medical app.
Positive things
- ✅Easy prescription refill process
- 👨👩👧👦Family member tracking capability
- 💬Two-way pharmacy communication
- 📱Accessible prescription history
- 🎯Convenient medication management
Negative things
- 🐛Frequent app crashes and freezes
- 🚫Login failures and session expiration errors
- ❌Pharmacy search functionality broken
- 🔐Registration process fails repeatedly
- 📵App won't open or load
- ⚠️Inconsistent data and inaccurate refill counts
- 🔄Password reset doesn't resolve login issues
- 📱iOS/iPad compatibility problems
- 🖥️Display rendering issues with oversized text
- ⏱️Slow performance and buffering
- 🚫Limited family account management
- 📧No customer support or help channels
- 🔍Search returns no results
- ❌After-hours refill requests fail
- 🔄Data not syncing across devices
Is Rx365 Mobile Safe?
Rx365 Mobile does not appear safe based on available data. AppsHunter Safety Score for Rx365 Mobile is 46/100.
This assessment is based on 186 user ratings, with an App Store average of 2.2/5.
Safety Analysis
~ Based on 132 App Store ratings for Rx365 Mobile.
Is Rx365 Mobile Legit?
Rx365 Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Rx365 Mobile is 85/100.
Based on 85 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
When working love the app! So disappointing when it freezes. Tried deleting and uploading, checked my wi-fi, but app still broken! Ugh! Really need this to be dependable! Please fix asap
Used this app 1 time before, no issues! Went to login and get refills, now it says password wrong, even after resetting password 3x! Try to register again, it know I’m registered so couldn’t do that. So basically worthless right now. Guess I have to call in my refill 🤬
It’s June the ninth and this thing is not working. What the hell is the problem?
I redownloaded and now it can’t connect to my pharmacy and it’s a Sunday and the pharmacy is closed on Sundays.
Don’t bother with this app. It’s not a solution or tool, it’s a joke. It’s busted and the lack of “app support” means they don’t care to fix it.
App doesn’t work at all
It won’t let me login with credentials that worked a few days ago. I changed the password and it even says the new password is incorrect. I updated the app and nothing. There’s no bug report feature.
Terrible update, looses pharm completely
Second time I tried to open it to check my refill status, it says error and will never load the pharmacy anymore. Search, Update, reinstall didn’t help. Didn’t expect any app to be so frustrating.
It just died. Can’t even search for your pharmacy.
Doesn’t work
I am unable to register with a pharmacy because I cannot add the insurance card. When I click on “add card”, the app does nothing. It does not connect to the camera, it does not request access to the camera, it just sits there and does nothing.
I’ve tried to register with a previous prescription number, no luck. I’ve tried to register as a new customer, clicking on the camera button to add insurance card doesn’t go anywhere. I’ve tried to register without an insurance card and clicking on Register button doesn’t do anything either.
I have only filled a prescription 1 time with this app but had no problems at all. Sign up was easy, setting up with my pharmacy was smooth and successfully filled a prescription. Maybe the bad reviews are old but it’s a fairly simple and straightforward app to use
App briefly shows logo then goes to a black screen. Restarting app doesn’t fix it. Incredible this wasn’t caught by the company and honestly surprised Apple allows such a broken app given it deal with health data. Never deleted an app so fast in my life.
App will struggle to open and most of the time never opens. Just stays in a black screen. One of the worst apps out there
Issues logging in please fix
No obvious way to contact humans for assistance and multiple family members have same issue being unable to register or, if registered. Unable to log in. Useless. 100% useless and no app support.
The app doesn’t work
After first month it stopped working. “Your session has expired “ I’ve done everything, contacted the pharmacy. I’ve contacted the app creator itself. No one seems to know how to fix it. I’ve deleted the app. I’ve changed my password. I’ve done it all. Any suggestions would be great.
