RxSS User Reviews

Top reviews

Useful i guess

My employers HR department suggested I use this app to look for savings on my medications. My medications aren’t in the app at all. So I uninstalled it.

Can’t ever actually log into the app.

This app just opens a browser to the website. Pointless.

Response from developer

Hi there! Our authentication experience is hosted as a web view that once complete, returns to the mobile application experience. If you continue to run into issues following authentication, please contact us at support@rxss.com or 1-800-268-4476

Try This App for Prescriptions

I have taken this drug for at least 10 years and can’t believe I can get it now for at least 65% less. Amazing to be able to save money and RxSS does the heavy lifting by contacting my doctor. This is a great benefit through State Farm.

Login

Every time I login I get taken back to login screen. Junk

AB Happy

I called to find out if I was able to use RXSS or if it was only available for my husband through his job. Happy to find out they will be able to save me hundreds a month! Wish I would have used them sooner. Check them out!
Best saving tool!
-Amy

App is not working

App opens. I can swipe left or right instructions on initial 1st page but neither Login nor Activation button are working. Useless app.

Big savings

Such a great service. This change can save me hundreds! Thank you!

Meds All In One Place!

I love that I have my prescription medications all in one place. I use this list often at doctor's appointments—so helpful. I also search for coupons when insurance prices get too high and have saved quite a bit!

Couldn’t be Happier 😁

RxSS is fantastic & saves me & my wife so much wasted time in a pharmacy line and NOW my prescriptions arrive on time at my door and on top of that we save hard earned dollars. Thank you RxSS.

Recent updates ceased functionality

User log in is blocked once again. So it’s a useless app. Not the first time they update and you are blocked from logging in or accessing. Great job locking everyone out.

Update: contacting the developer is useless they blame the insurance company. The problem is with RxSS & app developer. So you can aggravate yourself and waste time by calling or emailing when it’s just an exercise in futility. They will either choose to not assist or just blame shift and say it’s the insurance company.
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Response from developer

Hello, we apologize for this frustrating experience! We recently released a login update that required users to re-enter their password for security, but getting locked out is definitely not our intention. Could you please contact us at support@rxss.com or 1-800-268-4476 and we can help get you back in?

Recent updates ceased functionality

User log in is blocked once again. So it’s a useless app. Not the first time they update and you are blocked from logging in or accessing. Great job locking everyone out.

Response from developer

Hello, we apologize for this frustrating experience! We recently released a login update that required users to re-enter their password for security, but getting locked out is definitely not our intention. Could you please contact us at support@rxss.com or 1-800-268-4476 and we can help get you back in?

App issues

Can’t even log in through the app. It does not let you in

Response from developer

Hey there, we're sorry to hear about this experience. We'd love to help troubleshoot and get you in – can you please reach out directly to support@rxss.com or 1-800-268-4476 so we can assist?

Cannot activate

It will not activate a new account. I installed it from the App Store this morning.

Response from developer

Hello, sorry to hear you're having trouble accessing your account. We appreciate your feedback! Please reach out to us directly at support@rxss.com or 1-800-268-4476, and we can help get you set up.

Not Good

Will not even turn on when I click on it. I keep deleting it and then I install again and again, but it will not work at all.

Response from developer

Edit: We have released a fix to app version 4.11.2. Please update your RxSS app if updating your iOS didn't already solve this. Thanks for reporting! Original response: Hi there, so sorry to hear about this experience and appreciate your feedback. We recently discovered a bug with our third-party analytics software. A workaround seems to be updating your iPhone to the latest OS version, then trying again. If this doesn't work please reach out to us to help, support@rxss.com or 1-800-268-4476. We are actively investigating a longer term fix that doesn't require an OS upgrade.

Best Idea Ever

This app is the smartest idea. It helps you find lower cost alternatives to medications I am taking. I discuss them with my doctor and I save a bunch of money each month. They will send you suggestions if they ever find savings and can reach out to your doctor on your behalf, if you’d like!

App won't link to carrier

I have an iPhone and the app doesn't appear to connect with my BCBS site when trying to access RXXS. From what I understand the android and desktop versions work, but not iPhone.

I got a response from the developer saying to contact BCBS which I did and they said it was an issue with the RXSS app and not BCBS. So then I called RXSS and the rep told me that the app will not work on iPhones and that it is a known issue. They said the app will work on Android phones but on iPhones. The RXSS rep said that RXSS was working on a fix to their app but could not provide a timeline.

So when will the app be fixed and work on iPhones?
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Response from developer

Good morning, we're sorry to hear about this experience, and appreciate you letting us know. We'd love to help overcome this issue – please contact us directly at support@rxss.com or 1-800-268-4476. Based on your specific BCBS provider, we can help get you logged into the app.

Easy and informative

This app is very handy to have on hand at the pharmacy or your Doctor’s office. It shows me all my current prescriptions I get using my insurance plan and the price I pay. For the ones that are not covered, I can search the drug and go over the alternates with my Doctor during the appointment. The savings and the ease of use keep me coming back. Thank you!
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User

Straight forward and easy to use. Great visibility to what medications cost on my health plan as well as ways I can save money.
Medication reminders are handy to remind me to give my child’s maintenance medication.