Terrible
Not user friendly, buggy, and frustrating.
Buyer Beware: App needs a lot of work
The hardware looks great, the workflow to setup the hardware for the most part works well. Once you start using the app it’s very inconsistent. The WiFi enabled bridge disconnects from the devices very frequently. Routines are basically broken. Works when it wants to. For how expensive the product is this is a 1 star experience
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No Alexa compatibility without extra Device
It’s absolutely insane that in 2026 you can sell a smart device and not natively include Alexa compatibility or even scheduling. Besides that the app works great and the product works great as well.
RYSE
Lots of calibrating! The link between two ends of chain can’t be problematic, but I have a tool that actually allows one to make a continuous chain, which eliminate that problem. The total effect is sleek and modern as well as quite convenient!
Works fine
Works great they could give a better description of the electric set up but the fiscal installation worked fine
Garbage DO NOT BUY
Absolute garbage. The app, the devices, the UI, everything about this company and the app is garbage. The developers need to go back to university and study something else. DO NOT WASTE YOUR MONEY ON THIS GARBAGE
Ruined a previously useful product
Used to be able to schedule curtains to open and close, but they got rid of that to force you to buy a completely unnecessary ancillary device. Disgusting levels of greed when it was already working that way and we paid for a product you could control on a schedule.
Also the app is constantly crashing and thinks it needs a firmware update every time you open it then sticks on 0%.
Also the app is constantly crashing and thinks it needs a firmware update every time you open it then sticks on 0%.
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Firmware issues
This product has serious firmware issues. I tried for hours to Bluetooth 4 different shades at least 6 times each and was unsuccessful on all devices. They all needed updates and all were failures at that every time. It says if you get continued failures then there’s a firmware issue. Not worth it. I sent them back and that process was ridiculous.
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Not good
Does not stay connected to motor/device. Have to reconnect EVERY time you switch away from the app. A real pain.
So useless
Probably the most frustrating app I had to deal with. It will disconnect a dozen of times while you’re setting it up, and ones you’re “set up” it won’t do anything. Will keep telling you to calibrate your device, which you will do, a dozen times as well, and still nothing. Have been manually opening my shades for a month now, defeats the purpose.
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Finally got some TLC
After almost no new features and improvements in years, mostly just bug fixes this app has finally received some badly needed TLC, and most of my complaints have been addressed.
Routines still cannot be kicked off / tested instantly (strange oversight as that should be pretty easy to implement), but by and large this app looks finally good enough to swing the automation of our shades without Apple Home crutches.
Routines still cannot be kicked off / tested instantly (strange oversight as that should be pretty easy to implement), but by and large this app looks finally good enough to swing the automation of our shades without Apple Home crutches.
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It’s an app?
This might be one of the most worthless apps I have ever used. Every new feature added is something that should have been included from the word go for how new this product is. Almost any new features that get added generally break the app to the point you can’t use them until they are fixed.
It’s a good thing I can integrate things into HomeKit or it would have been an instant return.
It’s a good thing I can integrate things into HomeKit or it would have been an instant return.
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So slow
Takes too long to load - at least 30 seconds before I can press the button to move the blinds. Also there is no homepage gadget so I can just control the blinds without opening the app.
Also why are we forced to buy new hardware in order to schedule the closing or opening of blinds when it can be done via software?
Also why are we forced to buy new hardware in order to schedule the closing or opening of blinds when it can be done via software?
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Great app!
I didn’t really have any issues with installing the app and installing my curtain. I have integrated it with my Alexa and been loving it since. There are a few glitches in the instructions which made it slightly hard to follow but I didn’t really have to touch it when I had it set up.
It never connects to the Smart Shades in the first try
It never connects to the Smart Shades in the first try. Have to keep retrying every time. The motor itself works okay but for the price you pay, not worth it at all.
Recent fixes work
Almost no new features and improvements in years, mostly just bug fixes (they do come, but it took a long time to fix the worst issues).
Routines still cannot be kicked off / tested instantly, and there is still no option to choose essential smart time settings such as e.g. sunrise and sunset. Apple Home automation fixes those feature gaps for me, and finally works again as expected.
Routines still cannot be kicked off / tested instantly, and there is still no option to choose essential smart time settings such as e.g. sunrise and sunset. Apple Home automation fixes those feature gaps for me, and finally works again as expected.
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Total train wreck
I don’t even know where to begin. No improvements in two years, and some aspects are even worse than before (Apple Home routines now need to be kicked off once for every shade involved!)
App is still not refreshing the shade status automatically upon opening the app (seriously..??), and it keeps forgetting random shade units (I have six, connected via their bridge) on a regular basis, so I have to re-add the affected ones and restore the automation again and again. I can see driver details, but no way to tell if they're the latest or enforce checking for updates. My window shade automation works properly less than half the time. Groups don’t work at all, are also not available to the routines, and randomly disappear and reappear. Routines cannot be tested instantly, and there is still no option to choose essential smart time settings such sunrise and sunset.
I‘m absolutely disappointed by this app and am now removing the last star of hope.
App is still not refreshing the shade status automatically upon opening the app (seriously..??), and it keeps forgetting random shade units (I have six, connected via their bridge) on a regular basis, so I have to re-add the affected ones and restore the automation again and again. I can see driver details, but no way to tell if they're the latest or enforce checking for updates. My window shade automation works properly less than half the time. Groups don’t work at all, are also not available to the routines, and randomly disappear and reappear. Routines cannot be tested instantly, and there is still no option to choose essential smart time settings such sunrise and sunset.
I‘m absolutely disappointed by this app and am now removing the last star of hope.
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Imperfect
For the price of the product, this app needs some serious work. It takes far too long to connect (about 10-15 seconds due to Bluetooth), and occasionally times out. When it works it’s great, but it would be nice if it was more responsive.
Bluetooth Connectivity
New app does not connect on first attempt through iPhone Bluetooth but always connects in second attempt. Support group no help, simply told me to delete and reinstall app and pair again to device, but problem still exists. Very frustrating to have to try to connect multiple times every time you want to open or close your shade!!!!
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Useful
Good for setting routines. Easy to follow
