Great Place, Garbage App
I don't write reviews. So when I do, you know it's meaningful. This app is a dumpster fire. In this digital age, that's beyond unacceptable. It never recognizes my membership discount when booking, logs me out half the time, when I hit back it sends me to the home page instead of back one page. If this place wasn't so awesome, I'd ditch them because of this app experience alone. (Talk about lucky.) For the love of all that is holy, please fix this. Until then, I have to save the website as an app snippet to my phone and use that instead.
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How does this app have 4.5 stars
It escapes all logic how high this app is reviewed. This companies entire software stack makes me cringe as a software engineer. Ive never gone through sign in successfully on one try and my account is permanently set to a new account so it won’t show me the right options for haircuts. Simply horrible.
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Great barber, garbage app
I love S&S, but their app is possibly the least user-friendly app in the AppStore. I’d list specifics but I don’t have all day.
Account Deleted
Apparently the only support for this app is the physical store locations. My account says it’s deleted on the app which states to call the store to have it corrected. They see my account as active but the app continues to say it’s deleted so I can’t do anything. Why is there no customer support for this pathetic app?
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BROKEN APP
The app is dead as of a few weeks ago. Nothing shows up when app opens. Deleting and reinstalling app does nothing.
