Good but inconvenient
I’ve been a member for over a year and I was intrigued that I can build my credit and work my way to an unsecure card. I completed the challenges for 5 months. The site said I was eligible and I was promised a card but never received it. Also when I lost my debit card they told me they’ll send another but that was 5 months ago. I called again and I was told they have a card shortage but simce they report on my credit I have to keep the card open. If you can get use to the idea of this being a virtual card company then you’ll be okay, but if u need a card for any circumstance *atm withdrawls* think again, you’ll be stuck with money in your account and no way to access it.
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Little to no customer support/ don’t download
This credit account is now classified as “delinquent” on my TransUnion credit report although it has been paid? I was under the assumption that the entire concept behind opening a “SECURED CREDIT” account was to ensure that my money would cover any expenses charged on my SABLE-ONE CREDIT CARD in the event of an emergency. Under my previously stated assumption, the occurrence of several unauthorized transactions on my card would be an emergency, but not to sable, it’s a miracle to even get any kind of response from them. After giving up on getting the fraudulent charges removed, and having taken care of the balance, I want this issue addressed immediately. The level of support offered by Sable is entirely unprofessional, not to mention customer service has been nothing but lousy at best. After realizing what had happened, I paid the other “$0.16” that I owed on this card. Sable received all funds, which involved 30 dollars from secured funds, and a payment with the “remaining balance” was made. An account that should have been “secured” has negatively affected my credit score, dropping it from 654 to 530. Both parties could have avoided this situation with the proper care and communication from the Sable team. There was no connection on behalf of Sable concerning my account, which is absurd.
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Don't bother
Over a year ago I got this card because I was trying to improve my credit and they promised a quick and simple path to getting an unsecured credit card. I put a $1200 balance on the card and used it consistently, made every payment on time, and follow all of the steps that they listed to get unsecured. Fast forward over a year later. This is still a secured card for me. A Discover card I got at the exact same time graduated me to unsecured much sooner. I have also had issues with linking my bank in the past. And I have read lots of reviews about people not even getting their cards on time. I love the idea of this card, I love the simplicity of the sign up and the fact that you get your virtual card right away. But this company fails to meet its promises, customer service is unhelpful, and if you are able to, there are better options out there.
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Response from developer
---------------------------------------------- Maricela Noguera, Apr 7, 2023, 09:59 EDT Hello, Thanks for reaching out to Sable. It looks like you contacted us from a different email address than what we have on file for you. Security is our top concern, so in order to assist you further, we ask that you contact us from the email you use for your Sable login. If you don't know what that is, please give us a call and we will verify and assist you over the phone.
SABLE BANK + SABLE CREDIT
With all honesty and respect it’s aiiite, it’s nothing spectacular or no WOW factor behind it. I have thousands upon thousands pushed thru my account every month just from payroll and not including Zelle Or Cashapp. I wish I could get more incentive of cash back and it would be dope to have an easier process to both load funds on my account abroad when I’m visiting family in Calgary, AB and trying to move or transfer funds from my checking account to my credit card balance. Oh yeah it needs improvement with features and notifications such as when I have payroll deposited in my account and sh•t like that. All in all it’s decent for a no name financial institution that I’ve never heard of up until last year (2022)
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Scam company, positive reviews are fake
Going on 8+ months without a physical credit card or debit card. These were promised to me as soon as I signed up and was given the account. I have only been able to use my credit card if I shop online. In order to graduate to unsecured credit they require you to hit a ton of milestones every single month for 3 months in a row and if you miss even one milestone you have to start all over again. Kind of hard to hit all the milestones especially # of purchases and amount spent if I can’t even use a card in person when I’m out shopping, getting gas, or going out to eat. As soon as you express your concern to customer service they ghost you. DON’T GET INVOLVED WITH SABLE!
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