Can’t register!
I would love to use the app but I can’t register because THE REGISTER BUTTON IS BELOW THE USABLE SPACE ON THE PHONE AND I CANNOT SIMPLY PULL IT UP BECAUSE THE APP APPARENTLY WON’T ACKNOWLEDGE THE TAP IF I AM TOUCHING SOME OTHER PART OF THE SCREEN.
Won’t submit reports
I hate the new updates to the app. I tired to submit for illegal dumping and it keeps telling me that it has failed, and will keep it as a draft. The older version of this app was a lot better and more user friendly.
Not helpful
It said online you can schedule curbside e waste pick up with the app but there’s no option for that.
Response from developer
Thank you for your review, in Recollect a RouteWare Company (app Provider) we care about our app, Please submit your complaint at: resident-support@recollect.net and include the name of the app that you are using in the email and your full address. We will send your suggestion to your service provider. We always welcome suggestions from our users on ways to improve our products and services and hope to hear from you. Francisco @ ReCollect Systems Inc.
Used to be good- No updates!
I would like to be able to do a report with photos but apparently this app isn't working. I guess you don't mind getting a ton of phone calls.
Can’t even sign up/use app
App requires a login to submit service requests. Attempting to register for an account shows an error. Tried over Wi-Fi and Cellular. Issue appears to be on the app. This issue needs to be addressed ASAP otherwise new users can’t even use this app.
