WTH
I had really thought it could not be as bad as the review I read. I just got insurance, $200 a month, download the app, and you cannot do anything. It crashes every time I try to go to my profile, can’t put in a policy number, can’t see proof of insurance, nothing. My 8th grader designed an app that works better. And I don’t mean it has bugs, I mean it flat out does not work.
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Excellent Application
I downloaded the application the same night I started my insurance. I also setup my login information the same night.
After waiting 24 hours I couldn’t get any information. That’s fine I had already printed everything. I called and was informed that it could take up to a week and so it did. No big deal. Once it works, it works like a champ.
After waiting 24 hours I couldn’t get any information. That’s fine I had already printed everything. I called and was informed that it could take up to a week and so it did. No big deal. Once it works, it works like a champ.
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App not updating properly
When logged in my account is showing up to date, however the last time it shows that the account was updated was over a month ago. I’m receiving emails that my bill is due but when I went to make a payment it says nothing due and account up to date. Had to delete the app and redownload the app. Ended up making my payment online on the website.
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Horrible need to be fixed asap
Just started a new policy and I’m unable to view it because of error messages I mean what’s the point of having the app if everything u click on is an error smh gotta do better
** FIX THE APP PLEASE!!!!! **
The app doesn’t even load after logging in which makes it nearly impossible to find your insurance card, you have to go through the website and dig through your documents to get to your insurance card. Please fix the app 🙏
