SafeBoda with SafeCar User Reviews

Name: SafeBoda with SafeCar
Rating: 3.3 (104 reviews)

SafeBoda with SafeCar

SafeBoda Holding

✈️ Travel

Customer Experience

Positive experience17.9% of reviews

Neutral12.8% of reviews

Negative experience69.2% of reviews

~ Based on 39 written reviews from the US App Store.

Is SafeBoda with SafeCar Safe?

SafeBoda with SafeCar has mixed safety signals based on user ratings. AppsHunter Safety Score for SafeBoda with SafeCar is 67/100.

This assessment is based on 104 user ratings, with an App Store average of 3.3/5.

Safety Analysis

51.0% of ratings point to a safe experience

14.4% of ratings suggest some concerns

34.6% of ratings point to a risky experience

~ Based on 104 App Store ratings for SafeBoda with SafeCar.

Is SafeBoda with SafeCar Legit?

SafeBoda with SafeCar appears legitimate, with a few gaps. AppsHunter Legitimacy Score for SafeBoda with SafeCar is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Bad experience

Drivers are never available and when they accept your journey they will always cancel last minute before coming. Not convenient and waste of time.

gcc38

2 years ago

Please fix UI. It's worsening

On iphone SE 1st gen The map zooms out to show the whole of Africa for some reason. I can't zoom in

The ride options (insured plus/electric boda etc) fill up all of the screen I can't see the map. I can't even go back. I have to quit the app and reopen

App doesn't inform me of canceled or completed rides. I have to confirm with the rider. Or force close the app and reload it.

JOLMStruly

2 years ago

Not safeboda its fakeboda

Fake boda they don’t know where is place in Kampala only searching

Yunus110

2 years ago

Emergency Line Not Working

please fix support

aakk26

3 years ago

Barely gets the job done

Having the Same issues from months back

Map zooms out to show the whole continent of Africa when navigating. Can't even zoom in to check where the driver is. It just zooms out automatically

The screen doesn't change when the ride is over. I have to close the app and then reopen it otherwise I'm stuck on the same 'ride in progress' screen which I cannot leave.

JOLMStruly

3 years ago

UNSAFE Boda is most accurate

I reported two safety incidents, asking to never be matched with a Boda driver who publicly harassed and abandoned me on two events. Safe Boda said there was nothing they could do, but that I should cancel the trip if I got matched with him again. HORRIBLE matching algorithm if you claim to be “safe” yet dismiss the liability of the fact that serious harm will one day happen because of this negligence. Never using SafeBoda again nor would recommend it.

knrg07

3 years ago

It’s ok. Just needs some refinement

The deliver package service isn’t working for me. As soon as it’s initiated. I get a blank box with a “try again” option. I can’t even cancel or click anything. It just hangs on “searching for safe boda” screen.

Also a suggestion. Pairing should not say “rider not found” as that is most cases not true. it should instead say “rider not near your current location” and add an option to search for the rider not just near your location but anywhere. phones aren’t all the time using geolocation so the app shouldn’t depend on that all the time for pairing.

davie540

3 years ago

Doesn’t open

The app will not open. I’ve registered with a local phone number and verified. Tried in two separate locations several times to open but I only get the “try again” message at the bottom of the screen. I need some help to make it work

Nigeybabes

3 years ago

Forced to deposit money before ride is confirmed

I would have no problem with this app if they didn’t force us to deposit money before the ride was confirmed. There are instances where I have deposited money on the app but there have been no rides. it is this is extremely annoying and frustrating since the money is non-refundable.

zpoxci

3 years ago

Buggy

The app is hanging when I order. Can't even cancel. And says "passenger is already on a ride" or something like that

davie540

3 years ago

Complain

I used it for a while and it not working anymore on my iPhone and I’ve money in it
Please do something about this

FrankJohnim

4 years ago

Response from developer

Hi FrankJohnim, we apologize for the inconvenience caused. Kindly try again and do give us 5 stars if you're happy with our service. Thank you.

Not open

I download the app on iPhone 6 but it didn’t open

ghffvbjj

4 years ago

Response from developer

Dear User, sorry for the inconvenience caused. We have fixed the issue. Kindly try again and do give us 5 stars if you're happy with our service. Thank you.

Usually an excellent app but…

I simply can’t register anymore.I have use the service from 2018 to 2019 and it was great.now in 2021 I have to download it again because I was back in Kenya and I don’t receive the confirmation SMS to my new Kenyan number anymore, no matter how often I press resend. All other services can send me SMS

Kisaruni

5 years ago

They expose location

Be careful with this app, I disclosed location to a driver but someone else showed up.

Kaytwoea’s

5 years ago

Response from developer

Hi Kaytwoea, please accept our sincere apologies. Can you please share the order details via support@safeboda.com so that we can have a look into this right away?

Does not work on iPhone .

The recent update does not work on iOS products ie iPhone and iPad . Please rectify it . Thank you

Chel 07

5 years ago

Response from developer

Hi Chel, can you send details of what is not working to us at support@safeboda.com? We'd like to walk you through it. Thanks

Not working

In Kenya — app won’t send confirmation code to my phone number. Tried 7 or 8 times.

CircleAdrian

5 years ago

Response from developer

Hi CircleAdrian, we sincerely apologize for this. Kindly write us at support@safeboda.com so we can help troubleshoot this further. Thanks

Can’t setup

I downloaded the app cause I changed my phone. But ever since I haven’t been able to setup, it doesn’t send any code to my number for the setup

Omiidrea

5 years ago

I didn’t receive code

This app request for phone number for code but they didn’t send it

preety moor

5 years ago

Response from developer

Hi Preety, we sincerely apologize for this. Kindly write us at support@safeboda.com so we can help troubleshoot this further. Thanks

Apps keeps record of everything

Stop making it compulsory that you have to track everything I do in other apps and websites, even tracking my contacts, very bad app don’t download till they update privacy policy

dteeroys

5 years ago

Response from developer

Hi Dteeroys, this looks strange we'd like to investigate further. Kindly write us at support@safeboda.com with relevant screenshots and details, we'd be more than happy to help.

The new update is not working

The new update is not working at all for iPhone. Please assist urgently I have money in my wallet that I can’t assess.

susedare

5 years ago

Response from developer

Hi Susedare, we sincerely apologize for your experience. There is a new update that we believe will serve you better, for further concerns, please do write us at support@safeboda.com. Have a great day!