Bad experience
Drivers are never available and when they accept your journey they will always cancel last minute before coming. Not convenient and waste of time.
Please fix UI. It's worsening
On iphone SE 1st gen The map zooms out to show the whole of Africa for some reason. I can't zoom in
The ride options (insured plus/electric boda etc) fill up all of the screen I can't see the map. I can't even go back. I have to quit the app and reopen
App doesn't inform me of canceled or completed rides. I have to confirm with the rider. Or force close the app and reload it.
The ride options (insured plus/electric boda etc) fill up all of the screen I can't see the map. I can't even go back. I have to quit the app and reopen
App doesn't inform me of canceled or completed rides. I have to confirm with the rider. Or force close the app and reload it.
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Not safeboda its fakeboda
Fake boda they don’t know where is place in Kampala only searching
Emergency Line Not Working
please fix support
Barely gets the job done
Having the Same issues from months back
Map zooms out to show the whole continent of Africa when navigating. Can't even zoom in to check where the driver is. It just zooms out automatically
The screen doesn't change when the ride is over. I have to close the app and then reopen it otherwise I'm stuck on the same 'ride in progress' screen which I cannot leave.
Map zooms out to show the whole continent of Africa when navigating. Can't even zoom in to check where the driver is. It just zooms out automatically
The screen doesn't change when the ride is over. I have to close the app and then reopen it otherwise I'm stuck on the same 'ride in progress' screen which I cannot leave.
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UNSAFE Boda is most accurate
I reported two safety incidents, asking to never be matched with a Boda driver who publicly harassed and abandoned me on two events. Safe Boda said there was nothing they could do, but that I should cancel the trip if I got matched with him again. HORRIBLE matching algorithm if you claim to be “safe” yet dismiss the liability of the fact that serious harm will one day happen because of this negligence. Never using SafeBoda again nor would recommend it.
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It’s ok. Just needs some refinement
The deliver package service isn’t working for me. As soon as it’s initiated. I get a blank box with a “try again” option. I can’t even cancel or click anything. It just hangs on “searching for safe boda” screen.
Also a suggestion. Pairing should not say “rider not found” as that is most cases not true. it should instead say “rider not near your current location” and add an option to search for the rider not just near your location but anywhere. phones aren’t all the time using geolocation so the app shouldn’t depend on that all the time for pairing.
Also a suggestion. Pairing should not say “rider not found” as that is most cases not true. it should instead say “rider not near your current location” and add an option to search for the rider not just near your location but anywhere. phones aren’t all the time using geolocation so the app shouldn’t depend on that all the time for pairing.
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Doesn’t open
The app will not open. I’ve registered with a local phone number and verified. Tried in two separate locations several times to open but I only get the “try again” message at the bottom of the screen. I need some help to make it work
Forced to deposit money before ride is confirmed
I would have no problem with this app if they didn’t force us to deposit money before the ride was confirmed. There are instances where I have deposited money on the app but there have been no rides. it is this is extremely annoying and frustrating since the money is non-refundable.
Buggy
The app is hanging when I order. Can't even cancel. And says "passenger is already on a ride" or something like that
Complain
I used it for a while and it not working anymore on my iPhone and I’ve money in it
Please do something about this
Please do something about this
Not open
I download the app on iPhone 6 but it didn’t open
Usually an excellent app but…
I simply can’t register anymore.I have use the service from 2018 to 2019 and it was great.now in 2021 I have to download it again because I was back in Kenya and I don’t receive the confirmation SMS to my new Kenyan number anymore, no matter how often I press resend. All other services can send me SMS
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They expose location
Be careful with this app, I disclosed location to a driver but someone else showed up.
Does not work on iPhone .
The recent update does not work on iOS products ie iPhone and iPad . Please rectify it . Thank you
Not working
In Kenya — app won’t send confirmation code to my phone number. Tried 7 or 8 times.
Response from developer
Hi CircleAdrian, we sincerely apologize for this. Kindly write us at support@safeboda.com so we can help troubleshoot this further. Thanks
Can’t setup
I downloaded the app cause I changed my phone. But ever since I haven’t been able to setup, it doesn’t send any code to my number for the setup
I didn’t receive code
This app request for phone number for code but they didn’t send it
Apps keeps record of everything
Stop making it compulsory that you have to track everything I do in other apps and websites, even tracking my contacts, very bad app don’t download till they update privacy policy
The new update is not working
The new update is not working at all for iPhone. Please assist urgently I have money in my wallet that I can’t assess.
