Simple and effective
The app - across all platforms - is clear to understand, and has given me no issues whatsoever. The menus are laid out thoughtfully, and it has been rock-solid since installation.
Customer service
Great customer service
Ok but
Need to improve location , when press history dosent show history after car moved from point a to b , and not showing often line how is driving , but only showing point move from a straight to b not showing movment every 10s
Does what it says on the tin
Really pleased tracks every movement speed etc tells me if it moves away from my house battery life is good also.
Service Great App Meh
First off, what you get for the price is outstanding! The accuracy, ease of use, and especially cost of plans is excellent. Their extremely low cost monthly monitoring packages are by far and away superior. Literally 1/4 of the price for the same update interval.
But this review is for the app only. Which FTR I wish I could do 3.5 stars. Here are the few things that bother me that I’d like to see improved.
- Default to following the tracker, or at least make it an option to stay following it once selected. It’s annoying to have to go in and select that every time. Especially if you only have one device.
- History. I’m not the biggest fan of the screen and red dots, but it’ll do. I’d prefer to watch back (in faster speeds) the travel. But if it’s dots and timeline, if I click on one line, don’t make me unclick that one to then click another time point. If I want to see the location on the map, I have to unclick the previous one. While at it, I don’t need to read the license plate, zoom out a bit so I can at least see what the location is.
- This one is very annoying: Why can I not get rid of the big white info box once I click on the vehicle? It’s a great piece of information, but let me get rid of it with a little x. Please
- Last one that is a major annoyance for me is the geofences. The size limit is quite large, but that’s whatever right now. Please make it easier to edit. When I click on edit it instantly zooms in to where I’m at, and not the location of the fence I want to edit. It is very tedious for no reason.
- In addition, please make it easier to add in a temporary one time fence for where the vehicle is currently. The only work around is to go turn on the movement slider. Which would be fine, but again let it be temporary. Or even better separate movements and stops. I don’t need alerted at every stop sign or traffic light.
But seriously, I am a big fan so far, just coming from other bigger names like LAS, these missing things that could be tweaked in the app would make yours next-level.
But this review is for the app only. Which FTR I wish I could do 3.5 stars. Here are the few things that bother me that I’d like to see improved.
- Default to following the tracker, or at least make it an option to stay following it once selected. It’s annoying to have to go in and select that every time. Especially if you only have one device.
- History. I’m not the biggest fan of the screen and red dots, but it’ll do. I’d prefer to watch back (in faster speeds) the travel. But if it’s dots and timeline, if I click on one line, don’t make me unclick that one to then click another time point. If I want to see the location on the map, I have to unclick the previous one. While at it, I don’t need to read the license plate, zoom out a bit so I can at least see what the location is.
- This one is very annoying: Why can I not get rid of the big white info box once I click on the vehicle? It’s a great piece of information, but let me get rid of it with a little x. Please
- Last one that is a major annoyance for me is the geofences. The size limit is quite large, but that’s whatever right now. Please make it easier to edit. When I click on edit it instantly zooms in to where I’m at, and not the location of the fence I want to edit. It is very tedious for no reason.
- In addition, please make it easier to add in a temporary one time fence for where the vehicle is currently. The only work around is to go turn on the movement slider. Which would be fine, but again let it be temporary. Or even better separate movements and stops. I don’t need alerted at every stop sign or traffic light.
But seriously, I am a big fan so far, just coming from other bigger names like LAS, these missing things that could be tweaked in the app would make yours next-level.
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