Excelent
Best
Worst app, inconsistent service & abusing users to increase usage
Bank transfer to a different bank is limited to 100k in the webapp to encourage usage of the subpar mobile app, with around 1M transfer ability to a different bank. That’s poor, inconsistent service and customer abuse. Do your leaders have brains? Who would use a 1-star rated mobile app to transfer 1M to a different account? 1-star means the app is barely functioning and unreliable. Grow some brains. Oh wait, you don’t have any!
Show more
What happened to the leader in banking technology 🤔
Lovely Ornament App, cannot login as the SMS is not received.
Web is working with SMS and email, but like in a Window 98 PC.
Web is working with SMS and email, but like in a Window 98 PC.
Can’t login
Can’t login to app otp is not coming through
New App is BAD
Previous app was way better and user friendly!! Please give to another IT company to do a better job
Poor responsiveness and so many system errors
I liked the old Sampath Vishwa app and web portal a lot because of the simple arrangement of all the useful items and smooth functionality. The new app is a disaster. Even if I manage to complete all the steps for a transaction by tolerating the system latency, the final step to see the transaction confirmation shows a blank grey screen with an error message saying “try again later”. The new Vishwa web portal on PC is even worse. May be it’s the time to switch to another bank who provides a smooth app and online banking experience.
Show more
Useless app
This is the useless and the most inconvenient app in the entire universe. I don’t understand who wanted this from perfectly fine app. I decided to find another bank. Im done with sampath bank because of this useless app and web app.
Worst banking app in Sri Lanka
This is the worst app ever
1. OTP doesn’t come on time
2. Saved Payees doesn’t show most of the time
3. Even the OTP comes it goes back to the OTP empty otp full boxes.
Never use it if you are in rush. Donkeys have made this app
1. OTP doesn’t come on time
2. Saved Payees doesn’t show most of the time
3. Even the OTP comes it goes back to the OTP empty otp full boxes.
Never use it if you are in rush. Donkeys have made this app
Very bad and unprofessional app
The Sampath Bank mobile app is a complete mess. Slow, buggy, and poorly designed. Simple tasks become frustrating, and the app feels outdated and unreliable. For a major bank, this is unacceptable
A disaster
This is a disaster and impossible to get information which was previously available. The previous version was 100 times better.
Worst Online Banking App
This is the worst banking app I have ever used. OTP not received on time. Login timeout and many other bugs.
So far the worst banking app in SL!
Previous version was way user friendly. Wonder why even this new version was introduced. Very frustrating to use this app.
If it works, don’t fix it
Sessions invalidated frequently and you’re logged out. To login again, you have to enter your password, verify OTP, setup PIN and enable FaceID. So frustrated with the entire mobile and web experience! They took the previous perfectly good setup and somehow made it worse!
App stop working
Since the new iPhone ios 26 update app is not working 👎 can’t open the app anymore. USELESS
Giving a message: app not allowed on this device. Invalid device.
Deleted the app reinstalled it BUT STILL NOT WORKING same error
Please fix this issue 5/12/2025
Fix it please
Giving a message: app not allowed on this device. Invalid device.
Deleted the app reinstalled it BUT STILL NOT WORKING same error
Please fix this issue 5/12/2025
Fix it please
App stop working
Since the new iPhone ios 26 update app is not working 👎 can’t open the app anymore. USELESS
Giving a message: app not allowed on this device. Invalid device.
Deleted the app reinstalled it BUT STILL NOT WORKING same error
Giving a message: app not allowed on this device. Invalid device.
Deleted the app reinstalled it BUT STILL NOT WORKING same error
Example of “How NOT to do Banking Apps”
Can’t even open the App on iOS 26 as the App says ‘invalid device’ 🤨There’s no zero star rating otherwise I’ll give no starts for this App. It’s a shame that Tech Pioneered bank in Sri Lanka now relying on cheap software developed in their closest neighbour. Not only their App is rubbish all IT solutions by the bank is now dated or not fit for purpose. I’m seriously considering to move all accounts to another bank.
Show more
OTP and services
For a person who travels back-and-forth in and out of the country, this has been giving me so much of trouble. If you login from your laptop and request for an OTP, it comes directly to your phone. But if you requested from your phone to your phone number, it doesn’t. Such amateur glitches are not to be expected from a bank that secure your money.
Show more
LITERALLY RUINED!!
Thanks bunch for ruining the app which was working perfectly fine!! Sigh!
New app is a disaster
Previous version of the Vishwa app was stable and easier to use
Worst app ever
I used to bank with Sampath Bank many years ago and back then they had a reliable app and service. Today, it has become one of the worst banking experiences I’ve ever had. The app has been “renewed” three times, and with every update all my saved payees have disappeared permanently.
It is shocking that the developers cannot manage something as basic as retaining payee information. The current app is slow, unstable, and poorly designed. I have never seen a banking app so inefficient, frustrating, and unreliable.
Whoever is responsible for this development needs to seriously reconsider their approach — this is a complete failure of user experience and customer care. If the developers need guidance on how a proper banking app should function, they should start by studying even the most basic apps on the market.
It is shocking that the developers cannot manage something as basic as retaining payee information. The current app is slow, unstable, and poorly designed. I have never seen a banking app so inefficient, frustrating, and unreliable.
Whoever is responsible for this development needs to seriously reconsider their approach — this is a complete failure of user experience and customer care. If the developers need guidance on how a proper banking app should function, they should start by studying even the most basic apps on the market.
Show more
