Scan & Go is nice except when you have sales tax exemption.
My club membership is set up so I can make business purchases using my sales tax exemption on some business purchases. But most of my purchases are for personal use and have to be paid INCLUDING state sales tax. The problem is scan & go has either very poor to no way to control how sales tax exemptions are applied depending on what the latest update does. When you could control tax exemption, it was a poorly done addition to the app that felt very much like an afterthought. Because of my business tax exemption, the scan & go defaults to NOT applying any sales tax on any item. This is a huge problem, especially since you’ll need to involve the membership desk if you’ve already checked out and then discover the problem. Scan & go needs to default to making all the purchases have sales tax. And the last time I used the app, there was no way in the app to make it apply sales tax to my purchases. So I had to empty my cart I had done using scan & go and go to the normal checkout lane where the tax exemption is handled very nicely and defaults to applying sales tax to the entire purchase unless you tell it otherwise. Scan & go needs major improvement to make it worthwhile for someone that has a tax exemption on file. This has been a problem with scan & go the entire time it has been in the app. About time scan & go got fixed. Otherwise scan & go is a useless feature and you will have to use regular checkout for purchases that need sales tax applied.
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Bugs
Don’t know what Sam’s is up to but the app used to work great. Scan and go and at the pump. Lately neither works. They ask you to connect to the store WiFi wish makes no sense and even when connected the app is not working. Can’t even open my membership card from the app anymore. Definitely considering not renewing since the Costco app is not giving any issues.
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Shipping cost
Ridiculous
App not loading
Just downloaded the app & it won’t get past the initial load screen
Shopping delivery
Great way to save extra and also have larger heavier products delivered. So convenient.
