Forces you to go to store
Cant order from the food court. Its not lack of technology. Just forcing you to come to the store w the hopes you spend more.
Horrible
Outdated underperforming application. Searching โfrozen vegetablesโ doesnโt even pull up vegetables.
No place for delivery instructions
When I place my order online my delivery instructions do NOT show up for my delivery person on their phone! That is unacceptable. My apartment is difficult to find without Costco making it harder by not giving delivery people my delivery instructions on their phones! There is no place in the phone app for me to put editable permanent delivery instructions ! Why?? GPS is also the wrong way to find my apartment building entrance. Google is the right way to find my apartment building entrance door. Change to Google so delivery people can find my apartment building entrance! That is the only way for them to access the key to my building! This app is terrible as it is!
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Great app
Very easy to use and user-friendly
start from scratch for the love of Christ
Want to book tire service? The app takes you to an external webpage, WITHIN THE APP, and that page requires your Costco membership ID, while still being a Costco member.
Wa to order online? This app opens up Instacartโs webpage.
Want to actually be able to search what youโre looking for? The app does not work, but the Costco webpage does and the webpage opens the horrible app.
Want to add your card to your virtual wallet? Thereโs no add to wallet option.
Someone is benefitting from keeping an incompetent in the UX team. And the benefits are probably occurring in a bedroom somewhere because this app makes no sense.
Wa to order online? This app opens up Instacartโs webpage.
Want to actually be able to search what youโre looking for? The app does not work, but the Costco webpage does and the webpage opens the horrible app.
Want to add your card to your virtual wallet? Thereโs no add to wallet option.
Someone is benefitting from keeping an incompetent in the UX team. And the benefits are probably occurring in a bedroom somewhere because this app makes no sense.
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