Costco Reviews: Is It Legit?

Costco
Costco
Costco Wholesale Corporation

Customer Experience

Positive experience39.1% of reviews
Neutral9.3% of reviews
Negative experience51.6% of reviews

~ Based on 3,073 written reviews from the US App Store.

What users say about Costco

Is Costco Safe?

Costco appears safe based on user ratings. AppsHunter Safety Score for Costco is 98/100.

This assessment is based on 1,307,887 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.6% of ratings point to a safe experience
1.2% of ratings suggest some concerns
1.2% of ratings point to a risky experience

~ Based on 1,307,887 App Store ratings for Costco.

Is Costco Legit?

Costco appears to be a legitimate app. AppsHunter Legitimacy Score for Costco is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Pass Key

Can not get pass the passkey screen- freezes each time . I’ve updated the app several times and deleted and reinstalled- still not able to proceed

Warehouse special browsing bug

Page STILL resets back to top every time you go to another app. So disappointed update after update with same glitch. Makes making a shopping list extremely difficult and more so because we can no longer swipe to add to shopping list

Pathetic App

Wish I could give this app negative stars. I signed into the app and it has my profile, picture membership number and all contact information listed in my account. Yet when I go to check prices, the app wants me to “enter membership number” in order to get the price. I can’t imagine programming a more frustrating customer experience for an app. Don’t waste your time with this app.
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Still bugs and app behind the times

Version 26.6.1 from 4 months ago still has issues even with all the bug fixes and improvements. Finicky. Unable to add a credit card to link to account. Plus the other warehouse app is so much better allowing customers to scan items and pay through the app while at the warehouse and avoid the checkout lines. Costco has a great selection but the other warehouse currently has a more proactive IT department that is consumer friendly. I hope that Costco will improve and catch up.
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Keeps losing entire cart

Items are added to the cart, but then the app empties the entire cart for mo reason

FLOP ONE STAR APP

If this app is 4.9 then the fake apple algorithm is suspect. Apple makes the app store shine with the overrated app ratings! Sort most recent reviews and do the math! Sort tv’s and app gives you tide detergent. Sort Samsung—you get LG. No qc in app. Fail at pumps. No scan and go

Useless

Not up to date on inventory. Search is useless. Slow as molasses. Purchases won't go through updates do nothing to improve experience. Should not have to work so hard to give you my money when I pay to shop here!

Costco is Great

Costco has been such a benefit to our life. We appreciate their business.

Access and convenience

The app will not accept a valid VISA card for adding to Costco Wallet, it shows error code CS99403.

Stop asking me time after time when I open the app to create a passkey. If I decline once, then THAT SHOULD BE IT!!

Everything

Excellent

Kirkland (Benedryl)

I am disappointed this is no longer in the Salem Oregon warehouse. Please bring it back.

Search function is very bad now

The search function now is worst after updates and updates. I can not find anything in variety like before . Why does costco app developers keep downgrading the app?

Great app

Awesome easy quick

Scan and go

I would rate Costco a 5, but they don’t have scan and go like Sam’s Club.

Love Costco value

I love shopping Costco, and appreciate the corporate responsibility, I have one complaint- lately my local store changes the layout (seems like weekly) and I cannot find my usual purchases. I found that I’m spending less which is good for my budget, but doesn’t seem like a sound plan for the company

my local Costco changes
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Passkey madness

Just an utter garbage update. It’s literally impossible to setup a passkey from the App itself yet it continually prompts you to create one. Getting ready to delete this awful app and start shopping at Sams club instead. Can’t tell you how frustrating this stupid thing is.

My favorite place

I love bay to Costco

Clueless app BLOCKER

The app has some useful features, including checking inventory at my local warehouse, but they also did some incredibly stupid things like forbidding me to take a screenshot of my membership card to use when I walk in the door. It assumes that you have Wi-Fi access to launch the app to get to the in app card. Makes me wonder if these people ever use what they build.
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Crashing on ipad

Impossible to browse Costco shop.

Unbelievably slow

Nothing more to add.