Costco Reviews: Is It Legit?

Costco
Costco
Costco Wholesale Corporation

Customer Experience

Positive experience39.1% of reviews
Neutral9.3% of reviews
Negative experience51.7% of reviews

~ Based on 3,120 written reviews from the US App Store.

What users say about Costco

Is Costco Safe?

Costco appears safe based on user ratings. AppsHunter Safety Score for Costco is 97/100.

This assessment is based on 1,318,554 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.6% of ratings point to a safe experience
1.2% of ratings suggest some concerns
1.2% of ratings point to a risky experience

~ Based on 1,318,191 App Store ratings for Costco.

Is Costco Legit?

Costco appears to be a legitimate app. AppsHunter Legitimacy Score for Costco is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Don't Use This For Membership or Rewards

This app cost me $284 in lost Costco shop rewards from a Costco travel booking. Doesn't recognize membership at register and therefore doesn't apply shop card balance. Once shop cards loaded into Costco app they become digital and the hard copy is void.

3 updates within 2 weeks.

Nothing good has come out after 3 more updates. The newest version is still not fixed the search inventory function liked the very old ones . Very disappointed with Costco ! I also called and complained about this issue for more than 1 hour but Costco does not listen to a customer with 16 years membership.
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Good Savings - Meh App

Most reviews seem to be about Costco itself, which yes is great for savings especially with the rise of inflation and everything else.

The app itself is “okay”. Every once in a while it will just refuse to open the cart or get stuck in an endless loop. Thought it was just me but apparently it’s common enough people recommend just deleting and reinstalling.

You also only get 3 membership transfer to devices. Which triggered on me deleting and reinstalling just to use the app which then requires you to go in person to have a Costco staff click a button to let you use your app again. A bit silly but Costco be like that with being super sticky with membership

There’s also a weird feature where you can have a shopping preferred email and an account email. Which can affect support and account help in the future

Sam’s app is better, but Costco has better options shop wise
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FLOP ONE STAR APP.

If this app is 4.9 then the fake apple algorithm is part of the scam! Apple makes the app store shine with the overrated app ratings! Sort most recent reviews and do the math! Sort tv’s and app gives you tide detergent. Sort Samsung—you get LG. No qc in app. Fail at pumps. No scan and go. Hamster wheel errors throughout app!
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Coupons expire next week, but show expiring already?

Coupons expire next week, but show expiring already? Also the coupons no longer show photos on the list. Please fix this annoying issue!

Unnecessarily Annoying Log In

The app works fine. But it has this annoying habit of logging me out every time I walk up to a store. This means I have to stand to the side to log back in before I can scan my card to enter the store. It stays logged in for weeks at a time at home, on the road, even when I was out of the country recently. But as soon as I’m two steps away from a Costco entrance it needs me to log back in. Thankfully I keep my physical card on me.
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Count on Costco

Is so wonderful to know that we can count on Costco to deliver quality items. If there’s an issue, you can reach a human being who will be very professional and helpful! How refreshing these days.

My orders

This is a truly amazing app,easy to navigate and easy to find what you need.

Costco selling faking ground meet

Costco selling fake ground meet here in California Los Angeles ! Also left a revoe with video on google !

HAS NOT WORKED IN WEEKS!!!!!!!

IDIOTIC!!!

Best App

Shopping at your fingertips

Love Costco, but…

Our family loves Costco! The Costco app however is a different story. I’ve had more problems with the app than almost any other app I’ve used. It won’t allow me to add a credit card. I can’t be the only one who feels this way.

So glitchy

I have to go to the browser and use Costco.com, this app freezes or sits and reloads the page over and over every-time I use it. I can’t track orders, shop, view my account without it freezing or reloading. Useless app.

App is slow

Open app, look at shopping cart for items I hadn’t bought yet and the app just sits there. Spinning wheel. Useless. Worse than a website.

Hi, it’s me. I’m the problem

Am I the only one who finds this app painful to use at best? Sure, it’s convenient to pull up your Membership code and have it scanned but for anything else?

Their product search doesn’t seem to work half the time. And should it ever work it would be nice if they could give you an in-store locator to tell you what aisle number the product is in. Is that too much to ask?
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Issue with savings coupons expiring in shopping list

Saving coupons added to list are shown as expired in my list making it much harder to shop. It is Friday and the sales expire after closing on Sunday. Please fix the app.

Appreciate

Super nice company 😍😍

Helpful and pretty easy

Generally easy to search and find what I need. If I have an issue, I can usually call the customer service desk and they can. They will also help me out.

Costco is the best buy for appliances

The staff is customer friendly and is the smartest place to go for appliance purchases with no extra charges for delivery and installation.

Worked good

Easy to use