Comparison

Crate & Barrel vs Costco

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Crate & Barrel

Discover modern home furnishings and decor designed for your lifestyle. Browse curated collections, create custom upholstery, and utilize augmented reality to visualize items in your space. Manage registries, find stores, and enjoy convenient pickup options.

Highlights
  • Explore complete furniture and decor collection
  • Exclusive in-app items
  • Custom upholstery with 200+ options
  • View In Your Room AR tool
  • Create and manage registries
  • In-store pickup and curbside options
Read full description

Home is where the really good design is. Since 1962, we’ve been your trusted source for quality-crafted modern classics designed for how you live today. Couples register for the perfect dinnerware for any occasion; families shop for the clean-lined sofa where they’ll all unwind at the end of the day. Curated by our team from around the world, our beautiful decor, must-have kitchen tools, handcrafted rugs, favorite bedding and so much are here to complete your home. Plus, we’re leading the way with more responsible materials and sustainable sourcing. Fully refreshed with the latest functionality and a stunning new look, the Crate & Barrel and Crate&kids app is the easiest, fastest way to shop our brands. What you’ll love about our app. -Easy & intuitive shopping as you explore our complete collection of furniture, decor, housewares, bedding, rugs, kids’ items and more. -Access to exclusive items you’ll only find here. -Create and order custom upholstery with 200+ fabric and finish options. -The most complete product details and features, including our View In Your Room AR tool, product videos, the ability to find out if an item is displayed at your local store, care information and more. -Order and pay with a credit or debit card, Apple Pay or your Crate & Barrel Credit Card. You can even redeem Crate gift cards on the app. -Sign in or create an account to shop personalized products and recommendations. -Create lists of favorites and save them to review later on our app, website or in-store. -Save contact and payment information for faster, easier checkout. -Find your nearest Crate & Barrel store and get hours and directions, or call directly. -Easy curbside or in-store order pickup—including gift orders—at your local Crate & Barrel store. -Eligible Wedding Registry and Design Trade Program members can access discount information in your account and see it automatically applied at checkout. Your registry on our app. -Easily create and edit your wedding registry, gift registry or baby registry. -Get real-time alerts when gifts are purchased from your registry. -Scan barcodes in-store to easily see product information and options & add to your registry or wishlist.

About

Costco

Access your membership card, shop online for exclusive items, and find warehouse savings. Discover gas prices, order photo prints, and manage prescriptions. Plan your next trip with event listings and travel deals.

Highlights
  • Digital membership card
  • Online shopping and delivery
  • Warehouse savings and gas prices
  • Photo printing services
  • Prescription management
  • Travel deals
  • Shopping list
Features
Read full description

It's easy to save time and money while on the go, with the Costco Mobile App! We've improved our mobile app, to make it easier for members to access the incredible values found only at Costco. DIGITAL MEMBERSHIP CARD: Access your membership card from the home page of the app. Use your membership card to enter the warehouse and at checkout. SHOP: Browse Costco.com’s unique and expanded selection, which offers thousands of items not found at your local warehouse. Enjoy having items delivered straight to your door! SAVINGS: Conveniently receive the latest Warehouse Savings right on your own device. GAS PRICES: Just tap the locator pin on the map to view current gas prices. PHOTOS: Order metal prints, acrylic prints or photo mugs directly from the app. Have them delivered to your door or pick them up at select Costco locations. SPECIAL EVENTS: View the Special Events happening at your local Costco and set reminders for upcoming events. PHARMACY: Order prescription refills & check status on prescriptions. Get refill reminders, track your medications, manage family accounts, transfer prescriptions, and find a Costco pharmacy. TRAVEL: Shop Costco Travel for great deals on vacation packages, hotels, cruises, rental cars, theme parks and more! BUSINESS CENTER: Stock up on everything from Restaurant Supplies to Office Essentials, and keep your business running smoothly and efficiently. SHOPPING LIST: Keep track of the items you want to pick up on your next trip to Costco. WAREHOUSE INFO: See details about your nearest Costco warehouse, including regular and holiday hours, services provided, driving directions and gas prices. FEEDBACK: Visit our app feedback page and help provide important feedback for Costco, because your opinion matters!

Screenshots

Crate & Barrel4 screens
Costco4 screens

Verdict

The call

The clearest difference is ratings volume: Costco at 1.3M against Crate & Barrel's 13K. Costco also leads on update cadence (every 5 days vs every 3 weeks) and rating (4.9 vs 4.7). Crate & Barrel's advantage is review sentiment (55% vs 40%). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Costco holds the better App Store score, 4.9 against 4.7. That said, the two scores are not equally well evidenced: Costco has 1.3M ratings behind it against 13K, so its average is the more settled of the two. Written reviews complicate that: 55% of Crate & Barrel's written reviews are positive against 40% of Costco's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Crate & Barrel ships an update every 3 weeks, Costco every 5 days. Both last shipped on September 24, 2026.

Scorecard5 real differences · 6 level
Crate & Barrel versus Costco: the parameters behind the verdict, then further details
ParameterCrate & BarrelCostco
PriceFreeFree
Rating4.7 (13K ratings)4.9 (1.3M ratings) — better
Positive reviews55.1% of reviews — better39.8% of reviews
Number of ratings13K1.3M — better
Update frequencyEvery 3 weeksEvery 5 days — better
AdsYesYes
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree with in-app purchases
Best chart rank#13 — better
DevicesiPhoneiPhone, iPad — better
Requires iOS17.016.0 — better
Further details — not scored
Size184 MB214 MB
Age rating4+17+
DeveloperCrate and BarrelCostco Wholesale Corporation

Customer experience

Crate & Barrel

All ratings13,152 ratings
Positive92.5%
Neutral2.1%
Negative5.4%
Written reviews167 reviews
Positive55.1%
Neutral9.6%
Negative35.3%

Costco

All ratings1,296,309 ratings
Positive97.6%
Neutral1.2%
Negative1.2%
Written reviews2,927 reviews
Positive39.8%
Neutral9.3%
Negative50.9%

User reviews

Crate & Barrel

From 13K App Store ratings

What we love

  • 🚀 Easy to use
  • 👍 User friendly
  • 👍 Convenient
  • 👍 Functional and efficient
  • 👍 Great app

Room to improve

  • 🐛 Constantly crashing
  • 🐛 Glitchy and buggy
  • 🐛 Slow and laggy
  • 🐛 Terrible for registries
  • 🐛 Broke with update

Costco

From 1.3M App Store ratings

What we love

  • 🤑 Great rewards and rebates
  • 🏪 Excellent in-store experience
  • 🛒 Convenient bulk shopping
  • 🧠 Organized and easy to navigate warehouses

Room to improve

  • 🤖 Outdated and unintuitive app design
  • 🔍 Inability to check in-store inventory and pricing
  • 🧭 Frustrating navigation and search functionality
  • 🤷‍♀️ Lack of integration between app and in-store experience
  • 🔒 Concerns about personal information required for app access

Bugs and requests

Crate & Barrel

Reported bugs

7 issues
  • Login issues and password resets
  • Certain tabs and features not working (Access Denied)
  • Cannot remove sold-out items from Favorites list
  • Virtual try-on feature not working
  • Cart gets emptied unexpectedly
Show 2 more
  • Saving to favorites not working
  • Incompatibility with iPad

Requested features

6 requests
  • Update store credit flow for Mastercard
  • Add payment status and duplicate payment prevention
  • Improve navigation between C&B and CB2
  • Add ability to hide/unhide orders and items in orders tab
  • Implement Apple Pay support
Show 1 more
  • Add alerts for credit card payment due dates

Costco

Reported bugs

3 issues
  • Frequent app crashes and login issues
  • Inconsistent behavior when switching between online and in-store modes
  • Incorrect or outdated product information

Requested features

5 requests
  • Apple Wallet support for digital membership card
  • In-store product availability and pricing information
  • Scan and go checkout option
  • Customizable quick access buttons
  • Improved search capabilities and product filtering

In-app purchases

None

Crate & Barrel

No in-app purchases

None

Costco

No in-app purchases

Questions

Is Crate & Barrel free?
Crate & Barrel is free to download, with no in-app purchases.
Is Costco free?
Costco is free to download, with no in-app purchases.
Which has better reviews, Crate & Barrel or Costco?
Costco is rated higher. Crate & Barrel averages 4.7 out of 5 from 13K ratings, while Costco averages 4.9 from 1.3M ratings.
Do Crate & Barrel or Costco have ads?
Both Crate & Barrel and Costco show ads.
Which is updated more often, Crate & Barrel or Costco?
Crate & Barrel ships an update every 3 weeks, and Costco every 5 days. Most recently, Crate & Barrel was updated on September 24, 2026 and Costco on September 24, 2026.

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