Samsara Fleet User Reviews

Customer Experience

Positive experience78.5% of reviews
Neutral5.4% of reviews
Negative experience16.1% of reviews

~ Based on 205 written reviews from the US App Store.

What users say

Is Samsara Fleet Safe?

Samsara Fleet appears safe based on user ratings. AppsHunter Safety Score for Samsara Fleet is 94/100.

This assessment is based on 1,123 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.4% of ratings point to a safe experience
1.9% of ratings suggest some concerns
5.7% of ratings point to a risky experience

~ Based on 1,123 App Store ratings for Samsara Fleet.

Is Samsara Fleet Legit?

Samsara Fleet appears to be a legitimate app. AppsHunter Legitimacy Score for Samsara Fleet is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Wish they would fix this app

Samsara fleet worked really good before but since it was updated about a year ago it is horrible and useless. Just lagging every phone down, nothing loads, and start crashing other apps on your phone

Owner

Owner

Latest update

Absolutely terrible use to be able to see all my trucks on the screen but they decide to cover half of it. And I have a lot of useless info on the screen I don’t need and took off what I did use

App is terribly optimized

We have to use this for work and it’s an absolute chore. Older versions were much more stable and didn’t lag like I’m having a stroke. Their camera system is also bad so it’s not a surprise.

App down

When will this app actually work again? It’s been down for 2 weeks now!

Vp

None

No,No,No.

Why even bother with an app that doesn’t work for a cellphone???

Manager

The best ELD tools for a charter bus company

Slow

Since the update where you can access the entire dashboard, the app has become terrible. Everything takes forever to load. And somethings don’t ever load.

GDJ ENT LLC

Phenomenal system

Tradestar

Very user friendly

Too many bugs

Running on a 17 pro max. Very laggy. Truck numbers are incorrect no matter how many times I change them. Customer support sucks. Overall, there is much better out there for what you’re paying.

App map crash

For the last three weeks my app will crash when I try to view my fleet on the map. Major problem! Please fix

Good

Yes

App update!??

Update- it just did an update and all is fine. Logging in with app no longer works. It directs you to sign in and retrieve a code and then stays on a mobile version instead.
This began 5/29 around 1pm and still continues.

Samsara is great but lacks mobile support.

The Samsara fleet app really struggles. I'm using a new iPhone on high speed WiFi and the app constantly has issues loading events, the map is buggy, and I constantly get the "we're sorry an error occurred" if I want to load anything. Refreshing does nothing to fix it.

This is 100% not a connection or hardware issue because YouTube, Netflix, Google Maps, etc. all work lightning fast while Samsara Fleet struggles to display pages.

Additionally, the app does not keep you signed in, so I have to manually type my email and password every time I want to use it.

I love the Samsara platform for driver safety and it works very well on PC but the mobile app is simply not up to par.
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Freezing

It freezes all the time or will not open.

Operation supervisor

Great app

Do not purchase

Must log in multiple times per day. Very frustrating. Never had to log in multiple times per day with our other fleet tracking app. May sound petty, but who has time for logging in every hour and wait on MFA that often never arrives?

Love samsara but

We love using Samsara in our business. The classic app for fleets is really good. It is missing some features I wish it had, the new version of the app has those features but it is so unstable. It is very slow, it regularly kicks you out, and it glitches many times as you use it. All of us at our company tried to use it and everyone experienced the same issues. We all were using the latest iPhones so it isn’t because of bad hardware. We all switched back to the classic app and it works very well it just misses a few features.
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