Dookie
Should be allowed to leave zero stars. This piece of crap app does not work. At all. Cannot log in. Others parents that have to use the app constantly uninstall it, then reinstall it in order to log in. Even that step doesn’t work now. To the developers: take a long walk off a short pier.
So frustrating
This app has too many issues. I have to log in every single time I want to use it, an error occurs regularly when trying to access the daily log, and sometimes the pictures uploaded by the teacher don’t download.
Crap
The app is crap, as you can see from the ratings.
I’ll add that the “support” we’re getting with login, display, and other functionality issues is poor. Workarounds and rote responses leave families at our daycare frustrated, and the daycare needs to rely on emails which take more time.
Nothing good to say about this app
I’ll add that the “support” we’re getting with login, display, and other functionality issues is poor. Workarounds and rote responses leave families at our daycare frustrated, and the daycare needs to rely on emails which take more time.
Nothing good to say about this app
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Terrible. Buggy and can rarely access app
This app is so buggy. Images always load up superimposed with text and other images. Logging in fails about half the time for no reason. I can’t believe this company charges daycares money for this app.
Unable to Login
After 6+ months of having to repeatedly re-enter my login information and a lot of weird re-directs within the app, I’m not completely unable to log in. I deleted the app and re-installed, but still no luck. Unfortunately, this is the only method of making an electronic payment with my child’s daycare center, so I’ll now have to throw it back to 2003 and write an actual check. Do I even still have a checkbook?
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Even worse
I wrote a review a year ago and here’s my update:
Some how this app has gotten even worse. It’ll boot you while your scrolling through information or pictures. It will barely load anything but blank pages on the phone. Now I’m lucky if I can log in at all 10% of the time.
If your child’s school uses this system beg them to change or go somewhere else cause this app is useless.
Some how this app has gotten even worse. It’ll boot you while your scrolling through information or pictures. It will barely load anything but blank pages on the phone. Now I’m lucky if I can log in at all 10% of the time.
If your child’s school uses this system beg them to change or go somewhere else cause this app is useless.
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App doesn’t work
Now the app stopped working completely and doesn’t even load. Are y’all trying to make people never want to use this? Clearly you have zero customer support or software team since the last update was 5 months ago.
App may or may not work
This app has a good concept when it works, but sometimes it doesn’t. In app notifications don’t always send when it’s supposed to. So you never know when there’s a message or when a child is checked until you open the app to check. It doesn’t always load daily logs when needed. Now you have to log in every time you open the app. Wish the developers would update it & work out the kinks because us parents depend on this app to check on our kids.
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App may or may not work
This app has a good concept when it works, but sometimes it doesn’t. In app notifications don’t always send when it’s supposed to. So you never know when there’s a message or when a child is checked until you open the app to check. It doesn’t always load daily logs when needed. Last update was over a year ago. Wish the developers would update it & work out the kinks because us parents depend on this app to check on our kids.
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Frequent log outs
We end up missing messages from school due to frequent log-outs. Image display would feel nicer in a modal with navigation versus a direct S3 embed.
Notifications gone
Used to like app enough, but suddenly stopped getting notifications. My settings are fine and not changed, so it’s the app. Would also be nice to see photos in the app and not in separate website.
Not user friendly
The idea of the app and program is great but it’s poorly implemented. We have issues connecting in the app all of the time, there are tons of bugs with refreshing, and recently I can’t even log into the app. I wish they would do a better job of updating
Needs an App Update
The app randomly freezes and doesn’t update any posted material from my child’s daycare.
Just Ok
My biggest complaint with this app is that it logs you out but you don’t know when it happens so you could miss important messages from teachers. It seems they are not really interested in making improvements as there hasn’t been any updates since downloading it last year. If they could make some improvements I could see this being a great resource.
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The worst iOS app ever !!!
The performance of the app is very bad.
Frustrating on a good day.
On a good day like today if the app keeps loading after it crashes I eventually get to where I can see a picture of my child or look at messages. This is after at least 5 crashes. On a bad day the app behaves like it’s giving my phone a virus. Doesn’t load, appears to have lost all my info, crashes immediately etc.. I’m close to switching daycare due to this app alone. I’m ok with it doing just one thing. Either messaged or pics.
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Terrible
I was informed by my son’s school that this is the app they just started using to keep information on our account updated. This app was great the first few days but now it’s absolutely horrible. Can’t even log in to my account whatsoever. I tried over a few days to delete then reinstall the app but that’s not working. Cleared my data and cache but that didn’t help, either. I tried to reset my password but it tells me my email address isn’t on file as I am staring at my “welcome” email in my inbox from the day I signed up when I verified my email address. I really wish it would work because it was a great tool to be able to see all of my information in one place for my records. Please please fix these issues because this app is just taking up space on my phone at this point. Totally unusable.
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Incredibly Buggy
Hard to believe an app dedicated to communication between parents and the people watching their children can be this broken. The newsfeed sometimes just won’t populate updates despite us getting email notifications. Sometimes an update will be listed on the child’s log but not be in the newsfeed… Sometimes you can’t even change which child’s log you’re accessing because the button to toggle is broken. We rely on these updates for critical info and peace of mind. Wish Sandbox would take that more seriously!
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Not very functional
I’d be curious to know how the backend of this app is being implemented. I think their server capacity is either very crappy or housed in China. Or It could be because of some legal limitations on the data being stored since it’s related to kids? I dunno but as it stands the app is barely functional and I feel like they need to invest on some better infrastructure. Pictures take forever to load, notifications come in and if you tap on them the app crashes, notifications go missing and just overall the app has some real stability issues.
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Defeats the point of the app
Compared to ParentSquare this is a terrible product with just too many unresolved issues to even offer to the market.
Still logs me out every time I try to access it and then gets hung up loading content for hours. Nothing about it is intuitive or easy. Display frequently overlays text and pictures which makes it really hard to decider text. I know our school is trying to work with the developer but response time is rather long.
Still logs me out every time I try to access it and then gets hung up loading content for hours. Nothing about it is intuitive or easy. Display frequently overlays text and pictures which makes it really hard to decider text. I know our school is trying to work with the developer but response time is rather long.
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