Sanford User Reviews

Customer Experience

Positive experience20.0% of reviews
Neutral14.0% of reviews
Negative experience66.0% of reviews

~ Based on 50 written reviews from the US App Store.

What users say

Is Sanford Safe?

Sanford appears mostly safe based on user ratings. AppsHunter Safety Score for Sanford is 70/100.

This assessment is based on 377 user ratings, with an App Store average of 3.5/5.

Safety Analysis

56.8% of ratings point to a safe experience
16.2% of ratings suggest some concerns
27.1% of ratings point to a risky experience

~ Based on 377 App Store ratings for Sanford.

Is Sanford Legit?

Sanford appears to be a legitimate app. AppsHunter Legitimacy Score for Sanford is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fix it!

Your app isn’t working great since you did an update 3 weeks ago. There are several glitches and having to repeatedly log in and out to get it parts of the patient chart is ridiculous

No access

Just today I can not access my information or my son’s. Was there a recent change?

Can't even get signed up

Random errors and it won't verify. Can't even log in.

My Chart Sanford

I do not like the My Chart SanfordπŸ˜•New information!!!

New Update

Since the new update I can no longer pay my bills online.

Billing

The new billing process doesn’t work. I can enter all of my other information other than my card number

Unhappy with update

Due to inabilty of apple7 OS 15 phone to open Sanford my chart now that It has been updated to 16OS I’m disconnected from my lifeline-I am elderly,limited income -In order to get it I now have to buy a new phone and can’t afford/Why do that to us?? I NEED this app to live..

Support and appreciation

Dear Sanford Emergency Department 23rd Ave S, Fargo, ND 58104.

I would like to take the time and effort into this message.

Dear Sanford to be honest this means so much to me that some of you took the time and effort on fixing my caved in Chest ever since Friday December 20th 2024 and I really appreciate it so much now I don’t have a caving in chest anymore this really means a lot to me that you guys took the time and effort into my surgery operation thank you for those who participated.

And on top of that I would love to take the opportunity to send this message because after my surgery was over I was barely awake I wasn’t speaking at that time because I was in pain and just when I woke up after that I was took to the waiting room so I could get my assigned room while I was waiting in bed all I could really do was thumbs up and thumbs down and then eventually I fell right back to sleep moments later and I don’t know how long I was asleep for but I would like to appreciate my Nurses who took the courage and time for helping me feel and get better again and I really loved admired and adored everyone before and after my surgery thank you so much for helping me get better and well againβ€οΈπŸ«‚
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Renewing prescription issues

Renewing prescriptions doesn’t seem to work consistently anymore.

Dr Steve Aldrud

I feel very disappointed that this very professional Dr has left the Sanford Medical System ....it is a huge loss

This Dr showed professionalism in every way... from being empathetic and a great listener, to his skill in diagnosing a medical issue and the next form of treatment

Update Needed

It would be nice to be able to add all the information into my health for Apple… I have my other records there but I can’t with Sanford. It is a pain

Can’t attach photos from iPhone to message

For months now, you can’t attach photos from iPhone library to messages. You start to attach, and it only allows you to select a size but never hit attach. It only works from desktop which is SUPER inconvenient. Can’t believe this has gone on so long without being fixed!

Cannot add appointment to calendar

Since the last update the app no longer successfully adds appointments to the calendar. The appointment creation feature no longer has a button to save the appointment. Update on 10/9/2023: A few months ago the calendar issues I reported in my original review were fixed, but that issue with the invisible Save button has returned. Additionally starting this week the app won’t add an appointment to my calendar unless I give it full access to the calendar. That level of access should not be required to simply add an event to my calendar. Previously the app used a permission of Add Only and that was enough.
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Can’t add appointments

The app no longer lets me add appointments unless I give the app full access to my calendar. It should add appointments even if the app only has Add Only calendar permissions.

I love this app BUT!!!!!!

It’s not working all of a sudden, I can’t click on any of the tabs. It won’t let me see my summary, email my DRs back or set appointments. I need this app for my Primarily Progressive MS. I need this app for my care team to talk to me. Please help me!!!!

Hasn’t worked in months

Always get a failed login ,” can’t connect to server”. I have to login my chart to see my Sanford connections but it doesn’t allow me to see everything. This apps is junk. Use to be so good and easy .

Log in info does not work

This app continually asks me to set up Face ID login and a passcode pin. I will set it up and try to log in and it has never worked. Just says it has failed. Super frustrating and annoying!

Sick and app is horrible

Can’t even schedule an appointment, the nurses says I have to do it on the app!!! Omg!!

Login fails after business hours

Good luck logging in to this app during non-business hours. The service is shut off because it’s only powered by the hamsters from 9am - 4pm.

Sanford app

Since last update I now have to refresh it to get it to open? Why is that.