Not working
I can login but no features work once I login. I’ve tried deleting and redownloading. Nothing fixes it. I hope they update the app soon.
stop this double authentication nonsense!
if you want to send me a message send it by email. Don't make me log into the portal and especially don't make me use double authentication when I log into the portal. This whole system is a complete waste of time.
“Connectivity Problem”
Made an account and can’t even log in because there’s always a “connectivity problem”. I have strong internet and data so that shouldn’t be an issue. Garbage app.
Doesn’t work
App will not load.
Best I’ve Used
From an administrative perspective, Mayo really nails it. This is what a patient portal is supposed to do.
The app make it easy to access all the information you need as a patient: appointments, pre-checkin, messages, prescriptions, etc.
The screen layouts are simple and easy to read as well, which makes the overall user experience less stressful — no searching around for what you need.
Of course, none of this would matter if the Mayo staff weren’t responsive and highly professional; fortunately they are.
The app make it easy to access all the information you need as a patient: appointments, pre-checkin, messages, prescriptions, etc.
The screen layouts are simple and easy to read as well, which makes the overall user experience less stressful — no searching around for what you need.
Of course, none of this would matter if the Mayo staff weren’t responsive and highly professional; fortunately they are.
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