Needs to be better
I hate to knock on somebody’s work, but this might be the worst app for any medical facility that I’ve ever used. I can’t tell you how many times I’ve gone through a scheduling of an appointment and after a good five or six screens, it pops up oh, you can’t do that from the app. if you can’t schedule every appointment from the application, it is useless. And don’t get me started about your messaging system through the app. I think at this point you’re better off cutting your losses and just pay for a service like my chart.
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I phone not new enough
My I phone is not new enough therefore I get stuck in a loop to upgrade my app. Worthless unless I buy a new phone.
App doesn’t work
Signs in but nothing loads.
Lack Luster
This app is pretty awful. Crashes, not intuitive, and is down for updates weekly.
Want to get records to download for a provider outside Mayo Clinic? Good luck. It’s buried and when you do ask it to download one appointments records (I.e. labs) it will save a 200+ page “summary” that includes face sheets and your entire chart.
Oh you want to make changes to your communication preferences? That’s 4 clicks to get to a list of sub menus. Then each sub menu has an expand of more sub menus. This would be easily fixed by giving the ability to expand at a top level.
Mayo Clinic is ranked #1 but their app designers aren’t held to the same standard it seems.
Want to get records to download for a provider outside Mayo Clinic? Good luck. It’s buried and when you do ask it to download one appointments records (I.e. labs) it will save a 200+ page “summary” that includes face sheets and your entire chart.
Oh you want to make changes to your communication preferences? That’s 4 clicks to get to a list of sub menus. Then each sub menu has an expand of more sub menus. This would be easily fixed by giving the ability to expand at a top level.
Mayo Clinic is ranked #1 but their app designers aren’t held to the same standard it seems.
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Appointment Alerts Not Working
This is a good app.
However, it does not notify when an appointment has been added, changed or removed. The settings are all turned on, but the notifications are not being received by email, text or push.
However, it does not notify when an appointment has been added, changed or removed. The settings are all turned on, but the notifications are not being received by email, text or push.
