Food
I love ordering on this site
Driver Stole Food
As a diabetic, this ruined my evening. What’s the point in saving on fees if your food never arrives. I don’t recommend this app.
Good food, poor delivery
Food from Nom Nam was great, but delivery was significantly delayed. When tracking order I could see that the delivery person hadn’t moved from their original spot and when I chatted with support they tried to blame the restaurant for the delay. They need better delivery services.
Your 88 minute Delivery is 33 minutes early!
I ordered pizza from a pizzeria 0.8 miles from my home. (I was prevented from leaving the house due to elder care duties.) It took their courier 88 minutes from the confirmation text to get to my house 4 and a half blocks away. The app kept moving the delivery window back to make it appear timely or prompt, as though I would forget the 8:37pm order confirmation text. An hour and a half, on a Monday night for cold pizza. When it arrived, because they altered the delivery window, I get a cheerful: “Your order is 33 minutes early!” They should shut down the app until they have more couriers perhaps.
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Will my food show up? Who knows?
I order through this app or its website almost once a month. Half of my order history is missing.
When I click the "view receipt" link in my email, it takes me to the restaurant's site in the app and not my receipt.
There is no order tracking capability or updates.
I never know when my food will arrive, or if it's even still coming... or anything. Of all the food ordering apps, this is the worst.
When I click the "view receipt" link in my email, it takes me to the restaurant's site in the app and not my receipt.
There is no order tracking capability or updates.
I never know when my food will arrive, or if it's even still coming... or anything. Of all the food ordering apps, this is the worst.
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No option to cancel order
Ordered food that was not going to be ready until the following morning. No ability to cancel the order. Poor support
One of the smoothest food ordering apps I’ve used
Very smooth and easy ordering experience. The app feels clean, modern and super simple to use from start to finish. Reordering also takes seconds, everything loads fast and the whole experience just feels effortless. Honestly one of the few food ordering apps that actually makes you want to keep using it.
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Easy way to support local.
I get the same food, with the same service (when it comes to delivery), with lower fees, better offers- and not forcing the restaurant to pay huge commissions. There are some features I’d love to see in the app, but until they launch I’ll enjoy everything there already is. A+!
Amazing
Love that I can support
my favorite restaurants by ordering direct and now can reorder in a couple of clicks
my favorite restaurants by ordering direct and now can reorder in a couple of clicks
So easy and quick
Super fast to reorder, also better pricing, what an hack
Makes ordering my favorite restaurants fast and easy!
I love supporting my local spots and i'm glad there is a way to order from them in a fast and easy way!
Great!
Love it! Super easy to find my favorite local spots!
Support sucks
Super outdated app where it’s difficult to see order details (e.g., past order numbers). Support wastes time by first routing you to an AI assistant that is unable to help with anything and then human support is also unreliable. Was told I’d get a refund, never received it, and then the next time I inquired they said I wouldn’t get one.
Also I have no idea how the App Store says 5 stars when I’m seeing countless 1 star reviews here but ok.
Also I have no idea how the App Store says 5 stars when I’m seeing countless 1 star reviews here but ok.
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Amazing app for supporting local restaurants
I like how they have very straightforward pricing while I can support local restaurants to keep more margin on their own!
Useless Support
I placed an order on a restaurants website and the confirmation brought up Reorder to track the order. Their estimated pickup was over 3 hours later and after the restaurant closed. I contacted support and they said they couldn’t get a status, the restaurant would t answer their calls, and couldn’t cancel the order without restaurant approval. I called the restaurant and they answered on the 2nd ring. My food was ready at the initial estimate time through their website.
This company only caused problems. Just 100% incompetence. The best thing they could have done was stay out of the way.
This company only caused problems. Just 100% incompetence. The best thing they could have done was stay out of the way.
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Best app to order food innn
this app is great love it so good the service is good and the food was warm and exactly what I ordered the food came in like 20 min
Expect cold and inedible food
Ordered pizza and a sandwich from a shop 5 minutes from my house. The driver picked up my food and proceeded to drive around town for 45 minutes before delivering my food cold and soggy. Support has been worthless.
doesn’t even work
worst app have ever used . not even one functionality works
Won’t ever use again
Ordered using Sauce because Google listed it as preferred over DoorDash. Placed a massive lunch order for a house party hours in advance. Called the restaurant 30min prior to pickup, but they never received the order from Sauce and tried restarting and reconnecting to no avail. Asked for a refund and Sauce support agreed to submit a refund request, checked back 3 days later - no refund request was ever submitted.
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SAUCE is horrible
The drivers this app employs DO NOT understand English & DO NOT even try to deliver the food to the correct address. My food was left on the concrete ground next to the trash cans for all the NYC rats to enjoy- many times!!! Their customer service will do nothing for you. Do not use this app! Call your local restaurant directly. SAUCE SUCKS!!!
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