Exceptional
Terrible and no assistance
Response from developer
We're sorry to hear about your experience. We understand how frustrating it is when a restaurant shows as closed while it's open, and your order is moved to the next morning with no way to cancel. Please contact us at support@getsauce.com with your details so our team can look into this. We appreciate you sharing this feedback with us.
Fake ETAs, double or triple after placing order
Response from developer
We're sorry. The time you were shown while ordering should be a real estimate of when the food arrives, and it wasn't. Taking two or three times that long is a fair reason to be frustrated. A tip is optional and should never decide whether your order gets picked up. Reply to the text from that order if you'd like us to review the delivery.
Food
Driver Stole Food
Response from developer
We're sorry this ruined your evening. Food that never arrives is unacceptable, and it matters more when it affects your health. Please reply to the text from that order so we can look it up and make this right.





