App design needs improvement.
Suggest: the home page showing the total value of investment in a font size of 14. With percentage change in read or green with for. Size 8.
This could be followed by a list of all stocks in one’s portfolio, followed by limit or pending orders.
Each instrument and ticker symbol should be accompanied by the total values of shares owned, the number of shares owned and the percentage change from the average price.
A click on an individual stock should bring up the graphs of price against time. With the ability to scroll through and the scroll should show the price on previous dates.
This format for the home page would be a good start.
Horrible design
Difficult to believe this is SBI initiative. I would just give this a zero because I should be paid just to have this on my phone. To login today I had to change password where I never allowed the app to remember my last 6 passwords. After changing the account had to be unlocked. 2 OTPs were needed in all. Again had to use zoom to read this app. Mostly blank. The developers are forcing themselves in blindness. No other app is worse designed.
Response from developer
We regret the inconvenience caused. Please write to us at helpdesk@sbicapsec.com or share your client code so that we can assist you better.
Difficult navigation
SBI securities app.
Response from developer
Dear user, thank you so much for your 5-star rating! We're thrilled to know you had a great experience. Your support means a lot to us!
Functional response issue
As a customer, it’s a request from my side to your respected tech team to also focus in this issue. As this might be sound normal but for those traders who focus on intra day who, heavily relies on immediate executions, for them it might be problematic.
At the end of the day, I am satisfied with the application overall and I am having a nice time.
Thank you
Rnkgtm.
Response from developer
Dear User, thank you for your detailed feedback! We’re glad to hear you’re enjoying the overall experience and support. We’ve noted your concern about chart loading delays during market hours and will share it with our tech team for review. Your input is valuable, especially for improving intraday trading performance.
Need iPad compatible App
Frustrated with SBI Securities App – Constant Glitches and Zero Reliability
An investment platform should be stable and trustworthy, especially during trading hours, but this app clearly fails to deliver. I expected better reliability from SBI. Hope they fix these glitches immediately, or investors will be forced to switch to better alternatives and i am
already doing it.
Response from developer
Dear User, we understand how critical stability is during trading hours and regret the inconvenience caused. Our team is working to fix these issues and improve reliability. For any other assistance please write to us at helpdesk@sbicapsec.com or share your client code so that we can assist you better.
Review
Response from developer
Dear User, thank you so much for your kind words about the new update! We're thrilled you're enjoying it. Your feedback and support mean a lot to us, and we're excited to bring you even more enhancements in the future.
Best app ever for Trading
The redesigned dashboard and menu are standout features. The new layout is clean, intuitive, and user-friendly. Real-time data is now easier to access, and the new arrangement of tools helps streamline portfolio management and watchlist tracking. I especially appreciate how account insights, order history, and key market updates are now just a tap away.
Overall, the SBI app has taken a big step forward. Whether you're a beginner or an experienced trader, the upgraded interface and improved speed make it a reliable platform for day-to-day trading. Great job to the SBI team for listening to user feedback and continuing to innovate.
Response from developer
Dear User, thank you so much for your kind words about the new update! We're thrilled you're enjoying it. Your feedback and support mean a lot to us, and we're excited to bring you even more enhancements in the future.
Avoid this app
Avoid this third rate provider and go for more competent ones - they can’t do basic accounting and will steal lakhs of your money.
Response from developer
Dear User, we apologize for the inconvenience and oversight to your complaint. Your satisfaction is our priority. Rest assured your funds are safe with us. Please share your client code so we can investigate and provide suitable solution to you.
Massive change
Today I got an app update and Post this update I decided to be with SBI app its that classy change across the journey . Bit early view let the time prove but must appreciate sbi securities to give such super surprised update
The way to explore is mind blowing
Response from developer
Dear Dr Parikh, thank you so much for your kind words about the new update! We're thrilled you're enjoying it. Your feedback and support mean a lot to us, and we're excited to bring you even more enhancements in the future
Unbelievable update
But one suggestion please bring the emargin p&l report am struggling a lot for this
Response from developer
Dear Dr Ramesh, thank you so much for your kind words about the new update! We're thrilled you're enjoying it. Your feedback and support mean a lot to us, and we're excited to bring you even more enhancements in the future
Investor friendly and efficient app
Response from developer
Thanks for the 5-star review! BSE derivatives trading is now live—dive in and explore new opportunities. Happy trading!
Cluttered and Non intuitive UI
Response from developer
Thank you for writing to us. Your feedback is noted and we shall keep introducing new features to make investments easy for you. Stay tuned for many exciting features.
Suggestions
Response from developer
Thank you for writing to us. Your feedback is noted and we shall keep introducing new features to make investments easy for you. For any other assistance please write to us at helpdesk@sbicapsec.com or share your client code so that we can assist you better.
Third class app and broker
The mobile trading application is utterly substandard, plagued with technical issues, frequent crashes, and an interface that is anything but user-friendly. It is baffling how this app has received a rating of 3.8 out of 5 on the Apple App Store, as its performance does not merit even a zero-star rating. Numerous users have reported persistent technical difficulties, including constant logouts and order placement problems. 
Furthermore, the brokerage fees are exorbitant compared to discount brokers who offer superior platforms and services. For instance, equity delivery is charged at 0.50%, and equity intraday at 0.05%, which is significantly higher than industry standards. 
The customer service is equally disappointing. The support team lacks the necessary knowledge to assist with technical issues related to trading software, and the turnaround time for resolving queries is unacceptably long. 
It is unacceptable for a reputed institution like SBI to offer such subpar services. I demand immediate and substantial improvements to your trading platforms and customer support. If these issues are not addressed promptly, I will be compelled to switch my account to a more competent and customer-centric broker.
Response from developer
Dear Kanti, We regret the inconvenience caused. Please write to us at helpdesk@sbicapsec.com or share your client code so that we can assist you better.
Terrible Experience - App Glitches Costing Me Money!
Response from developer
We regret the inconvenience caused. Please write to us at helpdesk@sbicapsec.com or share your client code so that we can assist you better
Useless for trading
Sorting on research ideas not working
Response from developer
Thank you for writing to us. We are glad you liked our customer service. Your feedback is noted and we shall keep introducing new features to make investments easy for you. Stay tuned for many exciting features.
Poor app
2. The commission rates are too high. Let me give you an example share is trading at 0.24 paise you get a tip that it will increase 4 folds that comes to .96 paise and their commission is 2 rs for buying and selling its even higher in case of banknifty whopping 3 rs There are other platforms which don't charge that much they charge nothing or 20 rs flat per trade like Zerodha
I hope you people will look into it.
Response from developer
We regret the inconvenience caused. Please write to us at helpdesk@sbicapsec.com or share your client code so that we can assist you better.
