Unstable app
I dont know how unstable it can be
Regularly use this app but once in a while it automatically logs out of the account and comes to the initial setup page . Even now when I am giving my initial details and mobile device to sms binding it says connection unsuccessful. Tried many days with restarting ,uninstalling app flight mode etc . Kindly do fix or remove the app from store
Regularly use this app but once in a while it automatically logs out of the account and comes to the initial setup page . Even now when I am giving my initial details and mobile device to sms binding it says connection unsuccessful. Tried many days with restarting ,uninstalling app flight mode etc . Kindly do fix or remove the app from store
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Unable to register
Same error again and again. After sending SMS. It says communication Error. Something went wrong.
Worst app experience
Worst app ever. Same like SBI branch, it doesn’t work. Wonder how much corruption is being done in the name of app building which doesn’t do the basic thing. Trying to setup the app on my iPhone, first it doesn’t deliver OTP, once OTP came, after doing so many steps of Aadhaar authentication, everything successfully, it comes back to initial setup window again. What the heck is this!!
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Crashes so many times
I am still trying to be loyal to SBI, but payment failures and crashes makes it hard to use the app. Please fix the connection error issue. It is embarrassing many times I have to switch to another UPI app to complete the purchase.
Update Jun 2026: Still same problem exists. I always have to have a backup UPI payment. Why does it say I have to upgrade even though I have the latest version. When I click update, it just hangs.
Update Jun 2026: Still same problem exists. I always have to have a backup UPI payment. Why does it say I have to upgrade even though I have the latest version. When I click update, it just hangs.
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Registration Failure for NRI Customers Using International Mobile Numbers
The SBI Pay app currently does not allow successful registration for NRI customers using international mobile numbers, even when those numbers are already registered with the bank. In my case, as a customer in the UAE, the app fails to complete registration for an unknown reason, likely due to a technical glitch. This issue prevents NRI customers from accessing and using UPI services through the SBI Pay application. Please resolve this registration problem so international users can fully utilize the app.
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