SBMC Mobile Reviews: Is It Legit?

Name: SBMC Mobile
Rating: 4.73684 (1444 reviews)

SBMC Mobile

Savings Bank of Mendocino County

💰 Finance

Customer Experience

Positive experience67.6% of reviews

Neutral14.7% of reviews

Negative experience17.6% of reviews

~ Based on 34 written reviews from the US App Store.

What users say about SBMC Mobile

Reviews of SBMC Mobile are mixed: the Finance app is rated 4.7/5 from 1.4K App Store ratings. What users like most: convenient and easy to use, fast and accurate mobile deposit. Top complaints: frequent crashes and glitches, removal of biometric sign-in. Summarized from real user reviews.

Positive things

👍Convenient and easy to use
🚀Fast and accurate mobile deposit
💡Excellent customer service

Negative things

🐛Frequent crashes and glitches
🔒Removal of biometric sign-in
🔍Difficult to read interface

Is SBMC Mobile Safe?

SBMC Mobile appears safe based on user ratings. AppsHunter Safety Score for SBMC Mobile is 94/100.

This assessment is based on 1,444 user ratings, with an App Store average of 4.7/5.

Safety Analysis

95.3% of ratings point to a safe experience

1.9% of ratings suggest some concerns

2.8% of ratings point to a risky experience

~ Based on 1,419 App Store ratings for SBMC Mobile.

Is SBMC Mobile Legit?

SBMC Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for SBMC Mobile is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Very easy to use

They make it pretty simple, everything is clearly labeled and the transitions are very linear. Overall, very good banking app.

P0Papa Bear 07607

17 days ago

Changing

After last year, I was not very happy with my account at Sains bank. I transferred my direct deposit to another bank and started getting paid five days earlier. There is very limited. I can deal with this bank after eight or nine months with them. We are doing well and my mind has changed drastically with savings bank. hey mate start using that account again with checks and so on and so forth keep trying you the best work possible.

Cclaverna

2 years ago

Fix this app

It worked this morning. Didn’t work this evening. Pretty typical behavior. Getting used to it not working.

Tthisisahardlanguage

2 years ago

Have to delete and reload app quite often

sssuming it’s for security purposes but have often had to start from scratch, deleting the app and reloading it.

Tthisisahardlanguage

3 years ago

Response from developer

We’re sorry to hear that you’re having trouble with the App. If you continue to have issues, please contact the Electronic Banking Department for assistance, 707-462-6613.

Online Banking

If it. Was not for your online banking crew I would never have gotten in
Thank Online Banking

AAlfiedeane

3 years ago

thanks to Mendocino branch

please connect the Savings Bank to Apple wallet. much appreciated.

Mmendovicki

3 years ago

Works

Onl

PLPetra Luise

3 years ago

SBMC acct

So easy. I love it. 👌

Bbenzabuilder

3 years ago

Removed biometric sign-in??

In the latest update, SBMC decided to remove the biometric sign-in feature on this app, so no Face ID and no fingerprint ID!
Who on earth thought that it would be a good idea to make banking less accessible to their customers?
They have effectively set their app back several years.
I guess they thought they were too advanced for mendo county and had to make things a bit more of a hassle for us.
The FAQ section still has instructions of how to enable biometric ID but the instructions lead you to a menu that does not contain the option to engage biometrics and said option is nowhere to be found.
Nice job, SBMC. I guess I should find a real bank instead of you guys.

WWookjuice

4 years ago

Response from developer

The App vendor identified an issue impacting the newly released 7.14 update for the mobile app on May 17, 2022, 8:35am PST in which Biometric options were missing from the Profile & Settings page of the app. On May 19, 2022, 1:10pm, PST the issue impacting biometric storage was resolved and updated apps (version 7.14.2) were released to respective app stores to resolve the issue for end users. We apologize for any inconvenience this may have caused.

Interstellar

Being from another planet, the awesomeness of the Savings Bank Of Mendocino makes me feel like a local and that is worth a $1,000,000.

CMChris Martell

5 years ago

Easy and fast

Peace of mind knowing I can deposit that check right away and not having to get in the car and drive to the bank. Very Intuitive and easy to use.

Mmsm707

5 years ago

SBMC

I love banking with SBMC. Never have I had a problem banking.

NWnamless warrior

6 years ago

Mobil deposit

Just got the new update to the SBMC app this week and they have completely changed the Mobil deposit photo taking operations of how you take the photo of the front and the back of the checks !! This new update is horrible !! Impossible hard to take a photo of the front and back of your check !! They have automated this process and it’s horrible now !! They automatically turn on the light and take the photo even if you are not ready !! It’s horrible !! Please go back to the old system it worked just fine before !! Horrible update !! Mcb

MPmobil deposite probkem

6 years ago

Response from developer

We’re sorry to hear that you’re having trouble with the App. The update you’re referring to automatically takes a photo of the check once it recognizes a good image. Most mobile banking Apps use this feature. If you continue to have issues please contact the Electronic Banking Department for assistance, 707-462-6613.

Higinio salmeron that’s the best app

I like Savings Bank because they give very excellent service and it is the best in Mendoza County

HShiginio salmeron

6 years ago

SMBC

The light blue letters are extremely difficult to read. Crashes every time OS updates, otherwise ok

SSsienna stone

7 years ago

Convenient

Great app. Simple to use. Making banking very simple and easy. Thank you for the convenience.

Ttitandoo

7 years ago

👎🏼

This app is crap

Sslb858

7 years ago

Screen shows as gray. Hard to read.

That’s it.

SSShalom senior

8 years ago

Fairly functional

Can’t reach office on weekends if you get locked out of acct. No auto fill connected.

Ddcrosamond

8 years ago

Color

Need better contrasting color, and I’ve tried to send this several times it requires a nickname, which have all been taken. Why can’t I send it without a nickname.

TFthe world isnt fare or fair

8 years ago