SC Mobile Ghana User Reviews

Name: SC Mobile Ghana
Rating: 3.8 (149 reviews)

SC Mobile Ghana

Standard Chartered Bank

🌟 Lifestyle

💰 Finance

Customer Experience

Positive experience30.2% of reviews

Neutral14.0% of reviews

Negative experience55.8% of reviews

~ Based on 43 written reviews from the US App Store.

Is SC Mobile Ghana Safe?

SC Mobile Ghana appears mostly safe based on user ratings. AppsHunter Safety Score for SC Mobile Ghana is 75/100.

This assessment is based on 149 user ratings, with an App Store average of 3.8/5.

Safety Analysis

65.8% of ratings point to a safe experience

9.4% of ratings suggest some concerns

24.8% of ratings point to a risky experience

~ Based on 149 App Store ratings for SC Mobile Ghana.

Is SC Mobile Ghana Legit?

SC Mobile Ghana appears to be a legitimate app. AppsHunter Legitimacy Score for SC Mobile Ghana is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

App not functioning

Please fix your app , must I re-register anytime I need to use the app ? And even with that the one time token doesn’t even work . Why all this frustration .

Neon Abyss

4 months ago

Response from developer

Hi, this is not the experience we would like you to have. Please send us a message via DM on X (formerly known as Twitter) - @StanChartGH or inbox to our Facebook page Standard Chartered Ghana with reference number APP26_2045674 and our team will assist you accordingly. ~PL

It’s functionally exhausting

I’m always being asked to register whenever i try to login. Like literally on the same day i login at different times

Jfkgjgkc

6 months ago

Response from developer

Hi, this is not the experience we would like you to have. Please send us a message via DM on X (formerly known as Twitter) - @StanChartGH or inbox to our Facebook page Standard Chartered Ghana with reference number APP26_2003844 and our team will assist you accordingly. ~AS

Crush

App keeps crushing when opened on Starlink internet

𝕾𝖙𝖎𝖋𝖑𝖊𝖗

7 months ago

INTERNATIONAL TRANSFERS ALWAYS DECLINING

All international transfers keep declining and customer care contacts are Indians who barely speak up. Visited a branch and they said nothing helpful

realmecollins

a year ago

Crashes every time

The app crashes every time during the verification process. I have reported this several times and received no feedback. It really frustrating. Anyways I’m not going to use the app anymore

Dddnnydd

a year ago

Response from developer

Hi, this is not the experience we would like you to have. Please send us a message via DM on X (formerly known as Twitter) - @StanChartGH or inbox to our Facebook page Standard Chartered Ghana with reference number APP25_1772483 and our team will assist you accordingly. ~PL

Too complicated

This app is complicated to use please find a way to simplify it .

Brownjaybird

a year ago

Error

I’ve downloaded the app and I can’t even login, always asking for upgrade but there’s no update too, I just downloaded it

KKB12op

2 years ago

Response from developer

Hi, this is not the experience we want you to have. Please send us a message via DM on X (formerly known as Twitter) @StanChartGH or inbox to our Facebook page Standard Chartered Ghana with the reference number APP24_1544136 and our team will assist you further. ~PN

Best

Best mobile banking app,very smooth 🔥🔥🔥

Stephen Asamoah

3 years ago

App otp issues

Difficulty in receiving an otp anytime I try to make a transaction on the app.

Ajbounce94

3 years ago

SC Mobile banking

I’ve been facing challenges whenever I want to do transfer from my account to Mobile money account and what they keep telling is “Billers not available” like how

Stonebwoyk

3 years ago

Apps interface

The interface of the app is very poor. It makes the app so difficult to use .

Trespasser Trent

3 years ago

Poor customer service by SC

I’ve tried using the app for international wire transfers and it keeps failing. Visited SC branches and reported the issue but it remains unresolved. The call center for SC Ghana operates from India or somewhere in South East Asia and offers very limited information support. Whatever informs the decision for an Africa operation to be receiving support from Asia remains intriguing. I don’t even know my bank relationship manager to get personalized support. SC Ghana should fix this!

Elorms

3 years ago

Response from developer

Hi, thank you for reaching us. Please send us a message via DM on Twitter @StanChartGH or inbox to our Facebook page Standard Chartered Ghana reference number APP23_1130831 and we will get in touch with you. ~MM

Not working

Please the App doesn’t work on the iPhone 14 pro max. Please look into it so that we can have access to the account. Thank you

xfhufjkjgu

4 years ago

Exiting

Automatically exit whenever it’s been opened

ricgard0987

4 years ago

Response from developer

Hi, we regret to note your dissatisfaction in this regard. Please send us your contact details via DM on Twitter @StanchartGH or inbox to our Facebook page Standard chartered Ghana with the case ID APP22_906632 and our team will reach out to you to address your concern. ~ HK

Can’t access app after update

Your system asked me to update my app which I did, but the app hasn’t worked after the update. Note that I’ve been using the app for years. Now I’m overseas and need to transfer funds to pay my bill but I cannot. And this all started after simple update. I need assistance urgently.

Apachepapa

4 years ago

Debit card

I created my account about two months ago and up till now I haven’t received my debit card . Please can I know the reason

kingcosby

4 years ago

Back Button

Back button in the app is too small to access.

StepDoku

4 years ago

App failure to start

I deposited money into my account and log out.. I tried to log back into my account but the app only closes unexpectedly.. any means by which this can be solved??

Saigon 4pf

4 years ago

Response from developer

Dear Client, your concern is important to us. Please send us a message via DM on Twitter @StanChartGH or inbox to our Facebook page Standard Chartered Ghana with the case ID APP22_850593 and our team will assist you further. ~KC

Menu Bar at top left corner

Awesome app and makes it possible to do almost every needed thing at the banking hall but It is difficult touching the 3 lines for the menu at the top left corner on an iPhone 13 pro max. Not so sure about the other versions.

If the Menu button can be maximized, that’ll be great!

Lay•Low

4 years ago

Response from developer

Dear Client, we would like to know the issue that you are facing in detail. Please brief us on your query via DM on Twitter @stanchartGH or inbox to our Facebook page Standard Chartered Ghana with the case ID APP22_775745 and our team will assist you further. ~AM