App not functioning
Please fix your app , must I re-register anytime I need to use the app ? And even with that the one time token doesn’t even work . Why all this frustration .
It’s functionally exhausting
I’m always being asked to register whenever i try to login. Like literally on the same day i login at different times
Crush
App keeps crushing when opened on Starlink internet
INTERNATIONAL TRANSFERS ALWAYS DECLINING
All international transfers keep declining and customer care contacts are Indians who barely speak up. Visited a branch and they said nothing helpful
Crashes every time
The app crashes every time during the verification process. I have reported this several times and received no feedback. It really frustrating. Anyways I’m not going to use the app anymore
Too complicated
This app is complicated to use please find a way to simplify it .
Error
I’ve downloaded the app and I can’t even login, always asking for upgrade but there’s no update too, I just downloaded it
Best
Best mobile banking app,very smooth 🔥🔥🔥
App otp issues
Difficulty in receiving an otp anytime I try to make a transaction on the app.
SC Mobile banking
I’ve been facing challenges whenever I want to do transfer from my account to Mobile money account and what they keep telling is “Billers not available” like how
Apps interface
The interface of the app is very poor. It makes the app so difficult to use .
Poor customer service by SC
I’ve tried using the app for international wire transfers and it keeps failing. Visited SC branches and reported the issue but it remains unresolved. The call center for SC Ghana operates from India or somewhere in South East Asia and offers very limited information support. Whatever informs the decision for an Africa operation to be receiving support from Asia remains intriguing. I don’t even know my bank relationship manager to get personalized support. SC Ghana should fix this!
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Not working
Please the App doesn’t work on the iPhone 14 pro max. Please look into it so that we can have access to the account. Thank you
Exiting
Automatically exit whenever it’s been opened
Can’t access app after update
Your system asked me to update my app which I did, but the app hasn’t worked after the update. Note that I’ve been using the app for years. Now I’m overseas and need to transfer funds to pay my bill but I cannot. And this all started after simple update. I need assistance urgently.
Debit card
I created my account about two months ago and up till now I haven’t received my debit card . Please can I know the reason
Back Button
Back button in the app is too small to access.
App failure to start
I deposited money into my account and log out.. I tried to log back into my account but the app only closes unexpectedly.. any means by which this can be solved??
Menu Bar at top left corner
Awesome app and makes it possible to do almost every needed thing at the banking hall but It is difficult touching the 3 lines for the menu at the top left corner on an iPhone 13 pro max. Not so sure about the other versions.
If the Menu button can be maximized, that’ll be great!
If the Menu button can be maximized, that’ll be great!
Rubbish app
Hard to see what has come in and out
On the app
On the app
