Rubbish app
Absolutely one of the worst user experiences ever. Needs to be rewritten professionally from the ground up. Feels like a school project gone wrong.
Very confused
The mobile number I use for AUSTRALIA is country code +61 followed by 9 digits. When I am inside AUSTRALIA I use 0 followed by the same 9 digits. This app defies accepted practice and uses country code +61 followed by 10 digits. It took a long time for me to figure that out. Before figuring that out I changed passwords and tried other things. Now I can log in on the internet but not the app so it’s goodbye app from me.
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Doesn’t work properly.
Every time I go to use this app it says wrong user name or password 🤦🏼♀️ so I change it and it still doesn’t work. It’s a total waste of time it needs a proper update.
Don’t bother
Dr didn’t receive images. Tried the app to show images to my Dr and the app said images offline during consultation. Waste of my scan and money. I would prefer not to even give a star. Where is the offline redundancy option for patients who need the scan we paid for? It’s not like I was given a printout.
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Sign in I’m having issues signing in
Can’t sign in and with totally confused with your promos.
Can’t even sign in
Downloaded the app to try and see my ultrasounds of my baby, but it won’t even let me type anything at all in the username part. Just the password, and you can’t sign in with only a password!
Tried the part where you can “quick share” using the code by the clinic and can type one number there and nothing else.
Horrible app, all I wanted was to show my husband our baby as he couldn’t make it to the ultrasound and because the app is so bad I can’t do that.
Don’t even bother downloading.
Tried the part where you can “quick share” using the code by the clinic and can type one number there and nothing else.
Horrible app, all I wanted was to show my husband our baby as he couldn’t make it to the ultrasound and because the app is so bad I can’t do that.
Don’t even bother downloading.
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Cannot sign it!!!!
Worked perfectly, now since update, can’t sign it, argh!!!!!!
Can't access the app & no reports online only images
I can't seem to access the app even though I have followed the instructions. Nothing is sent to my SMS or email even though I selected forget password as instructed.
I can access the website but the second time I tried it didn't accept the username it had provided during set up the first time. Then it gave me the same username 🤷♀️
So I can view all the images but nowhere can I find the written reports.
Not much value to someone that doesn't understand the images but can understand the written word. Sadly there are no reports 🤷♀️🤷♀️
I can access the website but the second time I tried it didn't accept the username it had provided during set up the first time. Then it gave me the same username 🤷♀️
So I can view all the images but nowhere can I find the written reports.
Not much value to someone that doesn't understand the images but can understand the written word. Sadly there are no reports 🤷♀️🤷♀️
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Cannot sign in
Their seems to be issues when signing in. I press to enter the code and it allows me to only type in 1 number and I cannot complete the rest to sign in. Definatly needs to be fixed asap as it is frustrating not being able to see results
No privacy policy means your information isn’t secure
Neither the website link from the App Store nor the link nor website URL provided on initial screen upon downloading this app have ANY privacy policy. Therefore, this company doesn’t care about your confidential information and it means your personal information isn’t secure. I immediately deleted the app, concerned that an app that’s going to have access to my medical information doesn’t have any rules or policy on ow hat information is handled or shared.
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