垃圾
诈骗
Disappointed
Response from developer
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and would like to clarify a few points. First and foremost, the app does not consist of mere videos. Your smartphone truly becomes a virtual transducer, fully synchronized in real-time with your tablet, which acts as the virtual ultrasound machine. This setup allows you to simulate a complete ultrasound examination realistically. Many specialties are included: OB/GYN, Internal medicine/POCUS, Urology, Pediatrics, Angiology. All movements are fully supported: Fanning, rotating, rocking, sweeping and sliding. Even loss of contact and compression is simulated. Additionally, the scanning tutorials (Scan Tutorial) are not videos—they allow you to practice realistic probe movements on a virtual patient by physically moving your iPhone through the air. It seems there may have been some misunderstanding about how the app and the virtual transducer work. We are confident that with the proper setup and guidance, you can fully experience the app's potential to simulate ultrasound practice effectively. We’d love to get in touch with you personally and help you use the app to its full potential. As for contacting us: there are several ways to reach out. Both our website and the app itself offer support options. In the app, there is even a dedicated “Contact Support” button in the options that directly connects you to our support team. Or just write us at support@scanbooster.com. We’re here to help and happy to assist with any issues or questions you may have. Please let us know where exactly you encountered challenges. It’s very important to us that you have the best possible learning experience, especially in a field as demanding as sonography. We’d be glad to walk you through the setup or provide further assistance to ensure you can take full advantage of the app’s features. We sincerely hope you’ll give us another chance to address your concerns and perhaps reconsider your rating once everything is working as intended. Thank you for your feedback—it helps us improve every day! Best regards, The Scanbooster Team
Remove Subscription Plans
Response from developer
Thank you for your feedback, and we're glad to hear you think the app is great! We understand your concern about subscription plans. However, they are essential to maintaining and improving the app. Developing and continuously updating a realistic ultrasound simulator involves significant resources—everything from creating new features to expanding content for a better learning experience. We have to pay our employees- are you willing to work for free? The subscription model allows us to provide high-quality, up-to-date educational tools while keeping the app affordable for most users compared to a one-time high cost. We’re committed to offering the best value for your education and are constantly working to add new features and improvements to ensure you get the most out of your subscription. We’d love to hear your thoughts on what you feel would make the app even better! Your input helps us grow and improve for everyone. Thank you for your support, and we hope you’ll continue enjoying the app! Best regards, The Scanbooster Team
Bad
Response from developer
Thank you for your feedback. We’re sorry to hear that your experience with the app did not meet your expectations and would like to address your concerns. First, we’d like to clarify that the app is not a collection of videos. Scanbooster is a fully interactive ultrasound simulation where your smartphone becomes a virtual transducer. It synchronizes in real time with your tablet (or another device) to simulate a realistic ultrasound examination. This allows users to scan a virtual patient, practice probe movements, and refine their skills—something far beyond what videos could offer. Regarding labelled abdominal anatomy: the app includes highly detailed and interactive anatomy models to enhance learning. These can be explored and labeled through various views, making them an excellent tool for understanding anatomy in depth. If you had trouble accessing these features, it’s possible there was a misunderstanding about how to navigate the app. Our support team would be happy to guide you through the app’s functions so you can fully utilize its capabilities. We aim to provide the most comprehensive and realistic ultrasound simulation experience available. If something fell short for you, we’d love the opportunity to make it right. Please let us know how we can assist you further, either via the "Contact Support" button in the app or through our website. We hope this clears up any confusion and encourages you to give the app another try. Thank you for sharing your concerns, as they help us continue to improve! Best regards, The Scanbooster Team
