垃圾
诈骗
Disappointed
Response from developer
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and would like to clarify a few points. First and foremost, the app does not consist of mere videos. Your smartphone truly becomes a virtual transducer, fully synchronized in real-time with your tablet, which acts as the virtual ultrasound machine. This setup allows you to simulate a complete ultrasound examination realistically. Many specialties are included: OB/GYN, Internal medicine/POCUS, Urology, Pediatrics, Angiology. All movements are fully supported: Fanning, rotating, rocking, sweeping and sliding. Even loss of contact and compression is simulated. Additionally, the scanning tutorials (Scan Tutorial) are not videos—they allow you to practice realistic probe movements on a virtual patient by physically moving your iPhone through the air. It seems there may have been some misunderstanding about how the app and the virtual transducer work. We are confident that with the proper setup and guidance, you can fully experience the app's potential to simulate ultrasound practice effectively. We’d love to get in touch with you personally and help you use the app to its full potential. As for contacting us: there are several ways to reach out. Both our website and the app itself offer support options. In the app, there is even a dedicated “Contact Support” button in the options that directly connects you to our support team. Or just write us at support@scanbooster.com. We’re here to help and happy to assist with any issues or questions you may have. Please let us know where exactly you encountered challenges. It’s very important to us that you have the best possible learning experience, especially in a field as demanding as sonography. We’d be glad to walk you through the setup or provide further assistance to ensure you can take full advantage of the app’s features. We sincerely hope you’ll give us another chance to address your concerns and perhaps reconsider your rating once everything is working as intended. Thank you for your feedback—it helps us improve every day! Best regards, The Scanbooster Team
Remove Subscription Plans
Response from developer
Thank you for your feedback, and we're glad to hear you think the app is great! We understand your concern about subscription plans. However, they are essential to maintaining and improving the app. Developing and continuously updating a realistic ultrasound simulator involves significant resources—everything from creating new features to expanding content for a better learning experience. We have to pay our employees- are you willing to work for free? The subscription model allows us to provide high-quality, up-to-date educational tools while keeping the app affordable for most users compared to a one-time high cost. We’re committed to offering the best value for your education and are constantly working to add new features and improvements to ensure you get the most out of your subscription. We’d love to hear your thoughts on what you feel would make the app even better! Your input helps us grow and improve for everyone. Thank you for your support, and we hope you’ll continue enjoying the app! Best regards, The Scanbooster Team
Bad
Response from developer
Thank you for your feedback. We’re sorry to hear that your experience with the app did not meet your expectations and would like to address your concerns. First, we’d like to clarify that the app is not a collection of videos. Scanbooster is a fully interactive ultrasound simulation where your smartphone becomes a virtual transducer. It synchronizes in real time with your tablet (or another device) to simulate a realistic ultrasound examination. This allows users to scan a virtual patient, practice probe movements, and refine their skills—something far beyond what videos could offer. Regarding labelled abdominal anatomy: the app includes highly detailed and interactive anatomy models to enhance learning. These can be explored and labeled through various views, making them an excellent tool for understanding anatomy in depth. If you had trouble accessing these features, it’s possible there was a misunderstanding about how to navigate the app. Our support team would be happy to guide you through the app’s functions so you can fully utilize its capabilities. We aim to provide the most comprehensive and realistic ultrasound simulation experience available. If something fell short for you, we’d love the opportunity to make it right. Please let us know how we can assist you further, either via the "Contact Support" button in the app or through our website. We hope this clears up any confusion and encourages you to give the app another try. Thank you for sharing your concerns, as they help us continue to improve! Best regards, The Scanbooster Team
Amazing support app
I hate this app
Response from developer
Dear josiejp11, We're really sorry to hear you're facing difficulties. However we did NOT receive any email or support enquiry from you. Also we do NOT offer a weekly subscription that is charging $500/week. Please contact us at support@scanbooster.com so we can clarify things. Kind regards, Scanbooster Support Team
求中文
you need to pay for everything
希望开发中文版
Bruh
Scam
Ok hay
Took my money and didn’t unlock Pro content
Response from developer
Dear Appsent Regret, Thank you very much for your review! We're sorry to hear you're facing difficulties. To help you solve your problem, we responded to your initial mail already a few hours later (besides our automatic email). Unfortunately, our support wasn't able to reach you multiple times. Please try to restore your purchases via the app's options menu (available from the app's start page on the top left area -> restore purchases button). Please let us know if we were able to help you! Kind regards, Scanbooster Support Team, Peter
Worthless
Response from developer
Dear LilHELP, We're really sorry to hear you're not fully satisfied with us! Scanbooster is the world's leading ultrasound simulator app - that's why we place such high importance on perfect quality and great learning value. To provide all people with quality sonographic education, we offer our Scanbooster LITE subscription that offers access to ALL physiologic (i.e. healthy) scans for less than the price of a coffee/day. We hope that we were able to help you! Kind regards, Scanbooster Support Team, Peter
Not raccomanded
Great Concept, But Pricey for Students
The app itself is a good concept, and it was very helpful for seeing a transverse view of the pancreas; however, I was unable to get any decent longitudinal views of the pancreas head/neck/body/tail. I’m not sure if the app isn’t designed to work in LONG mode, or if the iPad just wasn’t reading my phone’s position properly.
Overall, I love the idea of this app, but I’m probably going to cancel my subscription after this week since it doesn’t include access to any of the other abdominal organs I need to practice scanning. I guess I need to keep looking to find tools that are suitable for a student’s budget.
UPDATE: I added another star to my review after reading in the developer’s response. I upgraded to a one-month Pro subscription, which means I wasted the money I already paid for the student subscription and controller app. The developer should *really* consider updating the website with more detailed info on pricing and comparisons, so potential customers would have a clearer idea of what is included with each type of subscription vs. purchasing individual cases...it’s not easy trying to figure out what’s included by reading the App Store descriptions. Also, several of the cases I tried downloading with the Pro subscription don’t work...when I click on the downloads, it says: “The volume you’ve just selected is unlabeled and therefore doesn’t contain any structures that could be quizzed. Structures will be added very soon.” So the scans won’t even open. If the product and pricing info was more transparent, and if these unlabeled cases were accessible, I would consider upgrading my review. Also, please consider adding a YouTube video that demonstrates the movements we need to make when setting up the controller app...for example, I’m not sure what is meant by “fanning”. Thanks!
Herz?
Response from developer
Lieber Sebseb01 - Vielen Dank für Deine Rezension. Es gibt bereits in der aktuellen Version eine Vielzahl kardialer (fetale) Pathologien. Um diese sehen zu können, update Deine App bitte auf die neueste Version. Adulte kardiale Pathologien sind bereits in Entwicklung und werden bald hinzugefügt (inkl. sich bewegender Simulation / schlagendem Herz). Viele Grüße, Dein Scanbooster Team🚀
Gut
Terrible
Response from developer
Dear Lili Lavellan, we’re really sorry to hear about this. Please contact our support at support@scanbooster.com and let us know what caused the problem. Only this way we can help you get your purchases restored again and evaluate if the cause is fixable with an upcoming update of Scanbooster so other customers don’t experience the same issues. Usually we have great feedback from our customers. They report everything to be working fine. Furthermore we take a long time to test our apps thoroughly and make sure everythingworks correctly. Kind regards, Scanbooster team
