Schlage Home User Reviews

Customer Experience

Positive experience35.0% of reviews
Neutral10.6% of reviews
Negative experience54.4% of reviews

~ Based on 916 written reviews from the US App Store.

What users say

Is Schlage Home Safe?

Schlage Home appears safe based on user ratings. AppsHunter Safety Score for Schlage Home is 96/100.

This assessment is based on 242,711 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.3% of ratings point to a safe experience
1.6% of ratings suggest some concerns
3.1% of ratings point to a risky experience

~ Based on 242,711 App Store ratings for Schlage Home.

Is Schlage Home Legit?

Schlage Home appears to be a legitimate app. AppsHunter Legitimacy Score for Schlage Home is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible

The app is terrible you never get alerts when you do they’re late and inaccurate the app signs you out without warning terrible t

Not ADA compliant

Not recommended for low vision or hearing. Numbers are hard to see in light or dark conditions, no texture to help. Keypad is small and difficult to tell if input is recognized or complete (❌vs ✔️)

Great locks

Yeah, works really well and functions amazingly

Happy customer

We just installed this product at our hone. It is amazing and easy to use. I don’t know why we didn’t do it sooner!!

Battery notification be nice

Nice app but am I missing something. ? If the battery hits a specific level be nice to be notified

Silly app glitch

The 10.2.0 version has a super silly glitch: when creating a new account, after filling all the information, you will realize that you cannot click on the Create Account button! The button is there but just cannot be clicked! I propose to fire the Front end software engineer, what do you think, Schlage???
Show more

Fantastic door locked product

You never feel better with these excellent item

Battery life wrong

The app shows 100% of battery life and then all of a sudden it’s dead. This can be frustrating.

The Best Ford Knox type security

A1 perico

Always works!

Extremely reliable and convenient. I would recommend it.

Great for 2 years

Existing router died. Locks will not connect to new WiFi. Have to delete,reinstall and add 20 existing door codes manually. 👎👎

Love the APP

Great APP. It is easy to use and feel secure knowing things are locked at night. I plan to change all our exterior handles and locks after seeing how well the APP works.

Works well. Good wifi connection

It works well and maintains stable connection to home wifi. 4 stars because the keypad is not illumitated on pressing.

Lock Status Notification Delay

Lock status notifications became extremely slow over the last month or so. It will sometimes take over an hour for the app to push a “door unlocked” or “door locked” notification.

Worked well for about a year

I paid 275 each for the two smart locks I have. They ceased working with my Orbi router after a year. I am very tech savvy, and even enlisted the help of IT manager to address the issue. After that failed, I tried to contact Schlage. No luck AT ALL with that.

Won’t talk to my devices

It worked for a few months and now they won’t talk to any of my encodes. And you can’t actually reach anyone on the phone anymore.

App window does not dynamically size

App window to create account too large for SE screen can’t hit create account button once all the email and password checks are on the screen. Amateurs

Apartments

A great tool for managing tenant and service access for my apartment buildings!

Horrible

It took us forever to get it to connect to the Wi-Fi but then the next day it stopped working I don’t recommend it

Makes life easier

Love it