Schlage Home User Reviews

Customer Experience

Positive experience35.4% of reviews
Neutral10.8% of reviews
Negative experience53.8% of reviews

~ Based on 938 written reviews from the US App Store.

What users say

Is Schlage Home Safe?

Schlage Home appears safe based on user ratings. AppsHunter Safety Score for Schlage Home is 96/100.

This assessment is based on 245,137 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.3% of ratings point to a safe experience
1.6% of ratings suggest some concerns
3.1% of ratings point to a risky experience

~ Based on 245,137 App Store ratings for Schlage Home.

Is Schlage Home Legit?

Schlage Home appears to be a legitimate app. AppsHunter Legitimacy Score for Schlage Home is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great Locks Control from Anywhere

We have these on 7 doors on our house they work great and stay connected. It gives you a great history too on who opens what doors and when if needed.

Can’t create acct

What’s the point in having a lock that requires an app that prevents you from creating an account? I downloaded the app, completed my account information with all green checks and when I press “Create Account” nothing happens. Looked online for troubleshooting steps to find I should uninstall/reinstall app—with no success. Pointless.
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Customer Support 👎

Try calling their customer support and you question whether you might want to align yourself with this company in the future.🧐

My lock electronics mysteriously shut down a year ago - and just as crazy - they mysteriously turned back on today!😳

Their IT department is questionable! 👎👎👎

Premium experience

The Schlage Encode plus smart deadbolt provides a seamless experience that conveys confidence that the door is secure, and work great with mobile credentials! Love it!

Apple integration

The app works fine. The register product link does not work. The supposed integration with the Apple Home app is lacking. Not all features are working properly.

Good app

The app works good and it does what it needs to do

Good

Good

Great!

I have been using my Schlage auto programmable dead bolt for a year now. Hands down best lock I have ever bought. The lock with the combined app provides such great simplicity with leaving and accessing the house. I love that I can manage access for my family no matter where I am. I also love that I get alerts way ahead of time to replace batteries when battery life gets low. Very very happy!
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Happy to be using the App

I had Z wave door hardware. Not compatible unless you had a third party system. I got rid of the hardware and went with the Encode Plus. Now I can use the app. App works great!

Eats Batteries

It is a very good, sturdy product. Lost its Internet connection a couple times, but not a big deal. The only thing preventing this from four or five stars is the battery life. Every few weeks four batteries. It becomes quite expensive.

Home Lock

It’s what we need and researched for a long time. Well please!!!

Recommendation

Although the setup and functionality of the system is pretty straightforward out of three that I have installed in my home last year. One of the three has already gone bad. That’s a almost a $300 expense that I should not have to incur.

Home owner

Excelent

Wifi connectivity is terrible

I have followed all the online instructions to connect to my wifi. Firmware update, 2.4ghz, simple password, no pmp, etc. still no connections

Not working with WiFi all the time

Not working with WiFi

App sucks - couldn’t create a sign in account

No response when trying to create an account

TMI about you

There is absolutely no need for a company to collect all the info any person just so you can lock and unlock a door. To me, this makes the product useless. Trading your life’s info for a lock. Not happy at all

Love the lock, but…

App doesn’t allow sharing well between other occupants of the home and it chows on batteries.

Home entrance lock

Very efficient and works well.
Able to control it by my cell phone.

I’ve had better

Batteries drain extremely fast