Lock
Have totally enjoyed this lock no problems whatsoever
Erased out entire Apple Home
Our Schlage Encode Plus jammed closed and could only be fixed with a full reset. When adding the lock back to Apple Home through the app's "Manage Apple Homes" menu, I entered the default name "My Home," and the app erased our whole Apple Home: every accessory and scene, on every device in our household. There was no warning and there is no way to undo it. Rebuilding everything will take hours.
An app for a single lock should never be able to delete someone's entire Apple Home.
An app for a single lock should never be able to delete someone's entire Apple Home.
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Doesn’t connect
I’m coming from a Yale lock 2, that stopped working after three years, and this one is even worse, won’t even connect. At least, once the batteries are removed, it still works as a good lock, hence my 1-star rating. Would be negative infinity otherwise!
Better
The WiFi is a good add on!
Schlage Lock
I love my Schlage Lock. When my people unlock the door I know who unlocked the door immediately. One thing I would like to have in this lock, is a camera also.
Not what is advertised
Will only work with Bluetooth IPhone 18 pro max and this lock not compatible on WiFi and won’t connect to Alexia very disappointing!!! I do not recommend this lock with iPhone 18 pro max!
Excelente producto
He usado estas chapas Schlage desde hace más de siete años y por su buena calidad y confiabilidad he comprado varias más. La aplicación funciona muy bien. Las recomiendo ampliamente.
Major fault
If door is opened we can able to lock it means we can not recognize it door is locked or open
Critical Sense Lock
Critical: Sense lock Keeps locking/unlocking on its own since last update and iOS 27. Deleted lock (2x) and re-installed, works for a day or two then starts locking/unlocking itself again. The only way to stop it is by toggling off "Auto delay locking" feature in Schlage App.
POS
For the past year now, off and on. The lock will either not unlock when we enter the code, or it doesn’t lock when we try locking it when we leave the house. It’s connected to WiFi and the batteries are at 88%.
We spent too much money on this lock for it to be doing this.
We spent too much money on this lock for it to be doing this.
Sometimes
I like it but for some reason the door close or open by itself without no reason worry about that
Schlage Lock
Easy to set up and use user friendly when it comes to sharing codes with family or contractor’s
Managing access is completely broken
I can’t delete access or update PINs at all
Not supporting older Schlage product
I have two Schlage Z-Wave locks that were top notch ten years ago, and still work great. But Schlage apparently is unable to support those. Sad.
Works perfectly
I’ve had the Schlage app for years. And I just added a new lock at my 2nd home. It could not have been easier.
App or doorbell
90% of the time the app and doorbell don’t communicate with one another
Airbnb must have
Easy access for guests. Always a smooth check-in. I keep a hidden key just in case but never have had to use it. Easy to install and love the user friendly app.
WiFi
WiFi connection constantly drops on locks.
Get it!
The lock is awesome. The customer service is to die for. I am considering putting the remote access lock on each entry door in my home.
Syncing With Apple Home has fallen apart
Was great now I’m having trouble with no obvious error
