Works but….
This app works but is really barebones. The settings are sparse. The schedule interface is minimalistic. The controls layout is a bit confusing and not very intuitive. The display is absolute basic with no real explanation. It would be great if they added an improved schedule interface, some explanation of what we are looking at, example: is that the outdoor temp, the floor temp or the set temp? Is the floor heat on or off? Why not add a simple “hold” temp button to the homescreen for summer when not in use?
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Terrible reliability and UI
I don’t say this lately, but this is the worst app I have ever seen. This is for a very expensive thermostat, but the backend seems to not work reliably in the few days that I’ve had it. And the UI is straight out of an anti-patterns class. This could be vibe coded 100 times better in 30 minutes.
This app sucks
It is never in sync with my device. I often can’t even get signed in. It is glitchy. It is not intuitive. It has me in the wrong time zone even though I have the correct ZIP Code entered in, and there’s no way to fix it. Go with a different brand!
Worst App Ever!
The smart WiFi app is extremely slow to link, lacks the intuitiveness of 2026 Apps and fails at being user friendly. Not worth the up front cost for the product or the back end cost for the hours it takes to set it up.
Especially as Schluter has 2 APPS for different thermostats both for floor heating. Had I known- I would have saved my money and time.
Especially as Schluter has 2 APPS for different thermostats both for floor heating. Had I known- I would have saved my money and time.
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God awful UI
Come on guys this is 2026 there’s no excuse for an app this bad.
Actually the worst.
This app is atrocious. Really. I’d recommend a different one, but this is the only one you can use with your very expensive floor heating system. I cannot for the life of myself access my devices, the web portal is tragically broken, and there is no documentation anywhere. It looks like it would work ok if you had no trouble along the way, but that is not reasonable. Have a great day, and don’t even try downloading this app.
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Needs Work
Hardly shows any information viewable on the physical thermostat.
You can’t charge thermostat name, thermostat group name, zip code for weather.
Doesn’t show power meter info.
Needs a QR code on thermostat to register instead of manually typing on screen.
You can’t charge thermostat name, thermostat group name, zip code for weather.
Doesn’t show power meter info.
Needs a QR code on thermostat to register instead of manually typing on screen.
Can’t log in
Can’t log in. Useless app. Poor customer service, nobody picks up the phone.
horrible
waste of time and money
Horrible app
For the price I paid for the floor systems and the thermostat with WiFi, I would have expected a best in class application. Instead, all I got was a horrible app that does not work. If you can ever log into the app, the user interface is circa late 1990s in design and functionality.
I would have expected so much better from a German company. Buyer beware.
I would have expected so much better from a German company. Buyer beware.
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It’s not even working
First time went on vacation and tried to turn off my heating from another country: doesn’t work because it can’t login. I wish I knew it doesn’t work before I installed Schluter system. Buyer beware!
Update
This app was basically useless from the start. We could finally get it to hobble along, but today the app just quit working. shame on you Schluter! For the cost of your floors, you would think you could spend a few dollars and update your app.
This one works for me
I tried the other Schluter Smart Thermostat App and it wouldn’t recognize my account. This one works fine.
Could Not Be Worse!
This is without a doubt one of the worst apps we have ever attempted to use. Absolutely the most infuriating interface out there! Why a company with such a good reputation would put something like this out there is beyond reason. Login requires a password but there is no way to retrieve or reset it. The thermostat controller offers no assistance. Complete waste!
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barley an app
No features at all. seems like an early beta version. No vacation or off button. Ugly.
Don't waste your money
This app is so lame I can't believe the company allows it to have their name on it no only that it basically does nothing other then a poor job of temp control but it's so not user friendly... how do you make such nice thermostat's and such trash for apps
Terrible
The app is useless for controlling the thermostat. No matter how many times I make adjustments to prevent the unit from heating the floor, the app reverts back to a heating schedule that is undesirable. Not a happy customer.
Very basic functionality, needs to be more reliable
Used this app for many years. No apparent changes or new features since it was first used. Very German design (this is not a compliment).
Very slow to get history (histograms) of energy used. Needs to give the user feedback that something is happening.
Current version locks up or dies (app quits) after a little use. Also, login menu requires a hand entry. Cannot use password app to insert credentials. Would be nice to have Faceid to log in.
App has all the basic features and is a little clumsy when using them. Need to add feature to send monthly or weekly energy used to user relative to outside temperature. Needs better user interface.
Very slow to get history (histograms) of energy used. Needs to give the user feedback that something is happening.
Current version locks up or dies (app quits) after a little use. Also, login menu requires a hand entry. Cannot use password app to insert credentials. Would be nice to have Faceid to log in.
App has all the basic features and is a little clumsy when using them. Need to add feature to send monthly or weekly energy used to user relative to outside temperature. Needs better user interface.
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Energy reading not working
The energy consomption graphs have stopped working since November 17th of 2024 and I think schluter does not care
Kinda poor
First off, it just doesn’t update the time. So all the scheduling is worthless. Second of all at this point you should be able to use iOS’s facility for creating passwords.
