Clunky and hard to use
The app is hard to use for anything. It's as if they found a good UX design and implemented the exact opposite. Scenes are hard. Schedules are hard. Manual shade adjustments are hard. And forget about changing things - more often than not you have to delete everything and start over.
Major issues with automation control
Has development been abandoned? There are recent problems with the app and/or automation control. If resources are only now directed toward v2.0 … that’s kind of chump leaving v1.0 customers with zero support for a broken system.
Useless
This app and system is ONLY compatible with 2.4g WiFi. It WILL NOT WORK with 5g. That’s before you actually use the app! The reviews on use are even worse! I should have stuck with LUTRON and got talked into this by the rep our designer recommended. Totally regretting my purchase and decision. It’s 2026 people.
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Battery Display Not Accurate
The only reason I spent time configuring the new shades to the bridge and app was for accurate battery levels. I’m happy with just using the remote for raising and lowering. But even after a full charge of the shade, the numerical battery levels are never accurate. Thankfully the battery image itself appears to be, but what use is having numerical values if they’re not going to be reliable? Please fix!
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Incredibly frustrating 85% of the time
Just spent the money on buying a bridge to use the app. Rarely shows accurate info which makes it kind of worthless if you’re not physically there to see the shade position and you still have to use remote or Alexa, but neither of those tell you when you’re getting low on battery life. Currently out of 3 shades closed to 97% and all three were charged within the last 24 hours, the app shows shades are at 47%, 41% and closed and 2 show yellow battery and 1 red battery. Of the 6 data points, not one is accurate. It’s a recurring theme. They really need to revamp this thing based on all of the similar reviews to mine. Why have an app that is so off the mark?!
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