Scootaround User Reviews

Customer Experience

Positive experience14.3% of reviews
Neutral14.3% of reviews
Negative experience71.4% of reviews

~ Based on 14 written reviews from the US App Store.

Is Scootaround Safe?

Not enough ratings yet to assess Scootaround.

Is Scootaround Legit?

Scootaround appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Scootaround is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bad App on iPhone

As others have posted, I downloaded the latest app to my iPhone. Enter my email address and nothing happens. I’ve also had problems using their website from my iPhone and cannot get a reservation for my event in July this year 2026.

Can’t log in

I enter my email and it just keeps loading. I’m seeing the same reviews as mine from a year ago so in my opinion they don’t care.

Horrible. Unable to sign in

I have an AOL email address. It’s not an option on this stupid app so I can’t use it at all.

App don’t work

Your app does not work .

App doesn’t work

I start the app. Put in my email address. That’s where it ends.

App is unresponsive- just like the company

App opens- asks for an email address, which I have attempted to enter 5+ times. Get a spinning wheel and nothing after that.

Guess I shouldn’t be surprised. I had a negative experience on a previous rental and requested some feedback from them via email and got an AI apology and a promise to follow up. Waited two weeks. Crickets. So I followed up again. Got another apology response and so far nothing else after another week. I think I’ll look for another option.
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Omg

The app doesn’t work.

App not working

App is not loading for me

The worst app I’ve ever seen

Absolutely horrible app!! Will not allow me to schedule a rental more than 1 week in advance. Continually tells me up update the app, but it’s already updated to date with the newest version. I even deleted it and reinstalled and I still get that message.

Trouble with the app

I have used Scootaround to rent mobility scooters for many years and never had problems using the website or by phone - but I cannot get the app to allow me to put in a date for January 2025?

SCAM!!!

Beware of this company. They have been reported to the BBB! 100% SCAM

The app is easy to use

The app is easy to use and very user friendly

Alaskan Cruise experience

My cruise wouldn’t have been the same without my scooter. Everything went perfectly and my family didn’t have go wait for me because I could keep up! I would definitely rent again

Scoot around app

Does nothing on myiPad

Response from developer

Hi We would love to know more about the issue you are experiencing. Can you please send us an email to info@scootaround.com