Good but needs more
The app does the job but I feel like it’s missing things like a way to go to a previous order and add an item from the transaction to your cart. It also needs a button to make items a favorite to make it easy to order in no time!
Love the coffee
Please allow for favorites and rework rewards, 4 drinks in one visit is still a visit , maybe you should consider rewarding those a bit more
Broken
I was using it for months on my iPhone, when it suddenly stopped logging in automatically. I’ve tried logging in with my email address and it says the password needs reset. I have it send the link to reset, and when I try to do it I get response that the link expired, even when I try it within a couple minutes. I tried deleting app and reinstalling twice already
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Father’s Day BOGO
App not working.
Hate the app
I have tried for an hour to get this stupid app to work, even adding $25 to my funds thinking that would make it work. Maybe because it’s Fathers Day BOGOF but no joy. Can’t delete cuz they have my $25!!!!
Not usable
You place your order and everything then when you try to pay it just keeps saying something went wrong
App fails, on report missing smiles option.
Store 159 in Lincoln the employees are really great. Unfortunately the WiFi is weak and often I have to go in store or get the WiFi to work. They also have problems with the scanners system. I bought a drink when the system was down so the app didn’t work. So I paid with cash and got my receipt. Entered the payment with receipt data. Needless to say no credit for app s lies or trip count. Big fail!!!
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Great not perfect
Love the app. Very convenient. There is one feature I need: favorite orders. I order the same thing almost every time I go, and sometimes I’m in a hurry. It’d be great if I could add my order to a favorites tab and quickly “add to order” and check out within seconds. Aside from that, I have no notes!
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Joke
They used to not expire your points you earned and now they have changed it up to where you have to spend a lot monthly to earn anything. What’s earned is earned. Cabelas and other place’s don’t expire points. It’s a joke and their products are pricey as is. The place is my go to for coffee I’ll give them
that but can’t believe the money hunger just to actually get points that can be earned to use when seems like every month more and more expire
that but can’t believe the money hunger just to actually get points that can be earned to use when seems like every month more and more expire
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:P
I love the app I just wish I had the option to get a blended matcha and not a smoothie matcha 😭
a pretty useless food ordering app
When you order for pickup through the app, they dont actually START making your order until you arrive, get in line, and tell them you're here. What use is this app exactly? What is different from my usual customer experience of waiting in line, making my order, and waiting for it to be made?—other than that I handed my credit card over online instead of to the barista.
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Can’t even make an account
I go to sign in it sends me a verification email I click on the link in the email and it takes me to this useless page which basically is telling me to download the app which I already did I just wanted to make an account so that I can go there when I work so I can get some rewards but no
4/12/26
Today’s order was wrong and the girl at the window charged me more for the same thing I ordered all week long- I said something n she ignored me!
Best coffee
Always on the look out for my favorite coffee place wherever I travel! My fav is the Fudge-a-licious blended❣️
Great but Down
Love the app and the points, mainly the convenience of not having to shout complex order through the window or in line, but for the last two days I haven’t been able to order using the app😕
Mobile order isn’t available
I can’t even order ahead anymore? Please fix this.
AmazING DELICIOUS
The Granbury Angels made this morning wonderFULL!!
Cinnamon role & a Carmeliscious!!
Cinnamon role & a Carmeliscious!!
Genuinely stopped going cause the newest rewards system is terrible. Hate greedy corporations!!
GREEDY
Price
Everything is PHENOMENAL especially at your Pella IA location, the staff always remembers me and my wife an even give suggestions based on previous visits. They do amazing most days, my only an I mean ONLY issue, it’s $10 for a large extra shot coffee.. I pay $20 for a month for coffee at home and garnishing isn’t much cheaper
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New Favorite
The Blended Mocha is my new favorite!!! Drink is awesome and the people are always really nice and helpful! I just wish it wasn’t in that shopping center.
